Data Clerk - 2023358

Responsibilities

• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
• Work with cross-departmental staff to ensure client integration and referrals across programming
• Assist with emergency assistance as needed
• Assist with understanding the types of programs within the community that may meet the unique needs of clients
• Provide adults with referrals based on client’s needs
• Refer clients in WRS workshops
• Complete timely and accurate case notes, track program data, maintain up-to- date knowledge of program requirements, and ensure compliance with case files and documentation
• Document participant services and activities thoroughly and in a timely manner in accordance with program and WRS requirements
• Update and maintain client information in protected, online databases (Dynamics, Teams, etc.)
• Achieve grant requirements and deliverables through timely, high-quality services
• Participate in on-going training to improve service delivery and ensure compliance
• Review and regularly present the status and progress of each case to the Program Manager
• Collaborate successfully across WRS staff and departments, as well as with external service providers to ensure holistic case management
• Attend meetings as instructed by supervisor
• Other duties as assigned

Knowledge, Skills, Abilities

• Alignment with WRS core values of serve, drive, care;
• Demonstrated success working and communicating effectively in a multi- cultural environment
• Familiarity with Sacramento area social service providers strongly preferred
• Ability to speak clearly and comfortably on the phone with partners and participants, which include people with limited English abilities and/or the use of interpreters
• Strong command of Microsoft Office applications
• Proven ability to utilize digital communication tools, such as Zoom, MS Teams, and other program management platforms
• Ability to work as part of a team and support program-specific volunteers and interns;
• Proven success achieving goals and working effectively with all levels of staff in a fast-paced, multi-cultural environment
• Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively;
• Highly self-motivated and comfortable working independently towards case- specific, department, and office-wide goals

Requirements

• Mature and personal Christian faith;
• Committed to the mission, vision, and values of WRS;
• Desire to serve and empower the Church to impact vulnerable communities;
• Two or more years of experience of data entry
• Cross-cultural experience;
• Strong communication skills, with fluency in written and spoken English; bilingual in one of the following languages: Russian/Ukrainian, Dari, or Spanish.
• Local travel and transportation of program participants required, and use of personal car.

• Offer 16 Paid Holidays (Regular Part Time)
• Employee Assistance Program (EAP)
• Additional Benefits available as required by State/Local law

• Eligibility: After 1000 hours in a year
• Automatically enrolled at 4%
• 401K & Roth through Fidelity
• WR matches up to 4%, then an additional quarter percent up to 10%

• Verizon
• Pet Insurance through Nationwide
• Home and Auto insurance through Liberty Mutual
• Working Advantage Discount Program

• While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations
• The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds.
• Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information.
• The employee frequently is required to sit, reach with hands and arms, talk and hear.

• General office setting. World Relief also offers hybrid and remote schedules for limited positions.
• Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in virtual meetings may be required.
• Year-end archiving activities involve repeated lifting and bending.
• Physical, emotional and intellectual demands
• Equipment used: Employee computer (desktop or laptop), printer, and copier.
• All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.