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Data Operations Analyst, II

Introduction:
This is a Junior-level role that is necessary to help with the creation of custom data feeds for our clients, helping to manage API, Excel Add-in and syndication client requests, issues and needs, monitoring client delivery logs, and to assist the Senior Digital Analyst and Head of Digital Operations with the overall day to day operations of our clients and EIU internal stakeholders.
Accountabilities:

  • Monitor processes and deliveries for our content licensing partners and syndication clients.
  • Learn how to price and create custom data feeds
  • Proficient in the use of Excel Add-ins to support troubleshooting client usage
  • Create and manage data and delivery to specific clients
  • Work closely with Senior Analyst, Digital Operations to update and maintain documentation.
  • Work closely with the Head of Digital Operations and Senior Analyst, Digital Operations to help improve current processes.
  • Support internal stakeholders, such as Account Managers, Customer Service, Editorial
  • Be available for meetings and calls across continents, currently New York, London and India
Experience, skills and professional attributes:

  • 1+ years of total experience
  • Strong knowledge of Microsoft Excel
  • Basic VBA knowledge
  • Some, hands-on experience with FTP software applications
  • Ability to multitask
  • Problem solving approach, coupled with a strong sense of ownership
  • Strong interpersonal communication skills (including listening, speaking, and writing)
  • Ability to work independently and work well in a diverse, team-focused environment
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CEO of Economist Group
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Lara Boro
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Our values are a collective set of beliefs and behaviours that strengthen The Economist Group's purpose and demonstrate where we want to be as an organisation. They reflect on our mission to pursue progress for individuals, organisations and the w...

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DATE POSTED
August 5, 2023

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