Senior Business Analyst - Discovery

As a Senior Business Analyst - Discovery at Datacom, you'll be responsible for planning and leading discovery workshops, conducting user research, and gathering requirements for application modernization and AI product builds. You'll also create essential documentation like use cases, user stories, and prototypes while actively collaborating with Product Management to ensure value creation in project delivery.

To apply for the Senior Business Analyst - Discovery role at Datacom, you should have a solid experience in business analysis within enterprise projects, be well-versed in the SDLC, and possess strong documentation and communication skills. An agile and Scrum background is essential, along with Miro skills, while Figma experience is preferred. Additionally, Scrum Master experience can be a plus!

Datacom values continuous learning and development for our employees, especially senior roles like the Senior Business Analyst - Discovery. We offer various professional development courses and promote an inclusive and dynamic work environment, allowing you to connect with colleagues and explore a multitude of career opportunities as you grow your skills.

The culture at Datacom is vibrant, empowering, and inclusive. As a Senior Business Analyst - Discovery, you’ll be part of a supportive team that encourages open communication, collaborative decision-making, and respect. We have a flat structure that helps maintain the feel of a small business, enabling personal expression and fun in the workplace.

A Senior Business Analyst - Discovery at Datacom should be proficient in tools such as Miro for collaborative work and documentation. Familiarity with Figma is advantageous for creating design prototypes. Your ability to leverage these tools effectively will help you facilitate discussions and document requirements that drive project success.

When answering this question, focus on specific examples of discovery workshops you've led, detailing your role in planning and executing them. Highlight the techniques you used to engage participants and the outcomes generated. This demonstrates your leadership skills and understanding of group dynamics.

Discuss your approach to building relationships with stakeholders through active listening, regular updates, and transparency. Mention specific methods you've used to elicit requirements and feedback, emphasizing the importance of understanding their needs in delivering successful outcomes.

Outline your preferred methodologies, such as Agile or Waterfall, and explain how you adapt your approach based on project needs. Provide examples of how you've successfully gathered and prioritized requirements using techniques like user stories, stakeholder interviews, and workshops.

Share your conflict resolution strategies, emphasizing your emphasis on collaboration and communication. Discuss an example where you facilitated a resolution, illustrating your ability to lead discussions and promote a respectful team environment.

Respond by identifying key traits such as adaptability, collaborative spirit, and continuous improvement mindset. Provide examples of how you've embodied these traits and how they’ve positively impacted your team and projects.

Mention the specific tools you’ve used for documentation, such as Confluence, JIRA, or MS Office suite, and briefly describe how you utilize each tool for different types of documentation (e.g., use cases, user stories) to streamline communication and project progress.

Detail your step-by-step process for creating user personas, including research methods, data analysis, and how you incorporate feedback. Highlight the importance of personas in guiding design and development and how they enhance user experience.

Provide a specific scenario where your insights or analyses led to a significant decision. Discuss how you gathered data, presented your findings, and influenced team and stakeholder perspectives effectively to reach a positive outcome.

Discuss your techniques for fostering collaboration among team members, such as setting up team-building activities, encouraging open feedback, and facilitating regular team check-ins. These strategies highlight your commitment to building a strong, cohesive team.

Mention your methods for keeping abreast of trends, such as attending workshops, reading industry publications, or participating in professional networks. Highlight how staying informed allows you to apply fresh ideas and approaches to your work.