Job details

Systems Analyst

Position: Systems Analyst

Datacom Location: Anywhere in Australia

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help them to use the power of tech to innovate and grow.

About the Role (Your Why)

As a Systems Analyst at Datacom, you will play a crucial role in supporting and maintaining operating systems software. You’ll work closely with senior team members to ensure the performance, availability and reliability of systems hardware and software.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/life balance. We therefore leave it to you and the team you join to figure out what works best!

Please note that this role will require NV1 security clearances (you don't need to have now but you must be able to get them) and so the role is open for Australian citizens ONLY.

What You’ll Do

The Systems Analyst is responsible for (but not limited to):

Assisting senior team members under close supervision
Monitoring the performance and availability of systems hardware and software
Installing, testing and maintaining new or modified systems software
Preparing documentation for use by Systems Design Programmers and Operations staff
Analysing and rectifying operating systems problems
Managing disk space to optimize system performance

We are a pretty agile company and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What You’ll Bring

We are looking for candidates who possess the following qualities:

Previous solid experience in systems administration and to a lesser extent in programming
Basic skills in the MVS/UNIX/Windows operating system or major sub-system
Knowledge of various software and performance monitoring techniques
Knowledge or understanding of most/all Citrix Technologies is desirable
Ability to transform customer requirements into a technical solution and work according to deadlines
Extensive experience and specialist skills in the configuration and maintenance of networking/communications infrastructure, including the ability to support a variety of technologies
Strong analytical skills
Ability to work on issues that impact design and selling success, or address future concepts, products or technologies.
Ability to adapt and apply existing techniques and methodologies to new uses
Advanced skills in an operating system (or combinations of) e.g., MVS/XA/SP/UNIX/VAX/AS400 and various database software and network systems
Advanced skills in several of the programming languages used on site including Cobol, Assembler, CICS, PL/1 and SQL.
Bachelor degree in Computer Science, technology or a related discipline
ITIL V3 Foundation, Citrix Virtualization (CCA-V/CCP-V/CCEV), Citrix Networking (CCA-N/CCP-N), and/or Microsoft MCP, MCSE certifications are all desirable

Why Join Us Here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

What You Should Know About Systems Analyst, Datacom

As a Systems Analyst at Datacom, you're stepping into a pivotal role within a dynamic team dedicated to making a difference in the lives of people across Australia and New Zealand. Your responsibilities will include supporting and maintaining operating systems software, ensuring systems hardware and software perform at their peak. You'll collaborate closely with experienced team members, monitoring system performance, availability, and reliability. It's all about teamwork and communication! The flexibility of our work culture means you can help decide whether working from home or in the office suits you and your team best. To excel in this role, you'll need to gain NV1 security clearance, so it's an opportunity specifically for Australian citizens who are ready for this commitment. Your daily tasks will involve assisting with system issue analysis, preparing documentation, and even optimizing system performance through efficient disk space management. At Datacom, we value your experience in system administration and programming, particularly with operating systems like MVS, UNIX, or Windows. If you bring strong analytical skills, creativity in tackling problems, and a talent for transforming customer needs into technical solutions, you'll thrive here. Imagine a workplace where your contributions are recognized, and you're supported in your professional growth. Join Datacom, and you'll find not just a job, but a vibrant culture filled with learning, collaboration, and innovation!

Frequently Asked Questions (FAQs) for Systems Analyst Role at Datacom

What are the primary responsibilities of a Systems Analyst at Datacom?

At Datacom, the Systems Analyst's primary responsibilities include monitoring the performance and availability of systems hardware and software, assisting in the installation, testing, and maintenance of systems software, as well as documenting technical processes for Systems Design Programmers. You'll also be tasked with analyzing operating system issues and managing disk space for optimal system performance.