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AcceleratorKMS Developer / Administrator USA

The AcceleratorKMS Developer/Administrator is a senior-level role responsible for the implementation, configuration, and ongoing administration of the Accelerator Knowledge Management System (AKMS) for our clients. This position requires technical expertise, a deep understanding of operational workflows, and the ability to collaborate effectively with stakeholders to ensure the successful deployment and utilization of the system. The ideal candidate will excel in streamlining content management processes, enhancing operational efficiency, and promoting safety and compliance through the effective use of AKMS.

Key Responsibilities:

  1. Implementation and Configuration:
    • Lead the setup, configuration, and customization of AKMS modules for new clients.
    • Configure database servers using Microsoft SQL Server and integrate AKMS with existing systems.
    • Digitize and transition paper-based forms and processes into AKMS’s electronic workflows.
  2. System Administration:
    • Manage user roles, domains, and access permissions.
    • Administer request forms and oversee the effective governance of content within the system.
    • Perform complex configurations and installations to tailor the system to client needs.
  3. Technical Support and Troubleshooting:
    • Utilize proficiency in MS Excel, macro programming, SQL databases, and Python to address technical issues and optimize system performance.
    • Provide prompt troubleshooting and resolution of system issues to minimize downtime.
  4. Collaboration and Communication:
    • Work closely with clients, project teams, and software vendors to scope requirements, develop solutions, and ensure successful implementation.
    • Communicate technical details effectively to non-technical stakeholders.
    • Lead end-user training sessions to drive adoption and maximize the system’s value.
  5. Documentation and Compliance:
    • Maintain comprehensive documentation for configurations, designs, and procedures to ensure compliance with ISO standards and industry best practices.
    • Implement a single source of truth for operational and technical content management.
  6. Continuous Improvement:
    • Capture and integrate user feedback to enhance system usability and functionality.
    • Drive process improvements by leveraging AKMS’s content management capabilities, including intelligent content reuse and automated workflows.
  • Proven experience implementing and configuring AKMS (either through Hexagon or Innovatia), or similar Procedure Lifecycle Management (PLCM) solutions.
  • Proficiency in Microsoft SQL Server configuration and database management.
  • Strong skills in MS Excel, including macro programming, with Python proficiency preferred.
  • Familiarity with operational workflows in the process industry, including Shift Handover, Operator Inspections, and Management of Change processes.
  • Demonstrated ability to troubleshoot technical issues and ensure system reliability.
  • Strong communication and stakeholder engagement skills.
  • Experience in end-user training and change management.
  • Knowledge of ISO compliance and operational safety standards. Note: 
  • ReVisionz is not currently sponsoring new work visas. Candidates must have Permanent Resident status in Canada or be a US citizen/Green Card holder in the USA.
  • The successful candidate can work remotely from their home residence in either Canada or the US.

Ideal Candidate: The ideal candidate is an experienced subject matter expert (SME) with a track record of successful AKMS or similar software implementations. They thrive in dynamic environments, possess a problem-solving mindset, and are passionate about improving operational efficiency and safety. This role is critical for ReVisionz to help our clients seeking to leverage AKMS to enhance human performance, ensure compliance, and streamline content management processes.

At ReVisionz, we embrace diversity and welcome applications from all qualified candidates. While we appreciate every submission, only those under consideration will receive further communication.  We foster a respectful, supportive, and inclusive environment where accessibility, diversity, and equal opportunity are paramount. Applicants requiring accommodation throughout the recruitment process are encouraged to communicate their needs.

As a proud advocate of diversity and equal opportunity, ReVisionz does not discriminate on the basis of race, color, religion, sex, national origin, age, sexual orientation, disability, or any other characteristic protected by applicable laws. Our selection decisions are solely based on job-related factors.

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Average salary estimate

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$100000K
$130000K

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What You Should Know About AcceleratorKMS Developer / Administrator USA, ReVisionz

As an AcceleratorKMS Developer/Administrator at ReVisionz, you're stepping into a pivotal role where your expertise will directly influence the way our clients manage their knowledge systems. This senior-level position empowers you to take charge of the implementation, configuration, and ongoing administration of the Accelerator Knowledge Management System (AKMS). You will be the driving force behind setting up and customizing AKMS modules for new clients, ensuring the seamless integration of existing systems with Microsoft's SQL Server. Your tech-savvy will come into play as you digitize paper processes into efficient electronic workflows. Collaboration is key in this role; you’ll work with varied stakeholders, from clients to project teams, crafting solutions that enhance operational efficiency and uphold compliance standards. You'll provide essential training to end-users, empowering them to maximize their use of the system. If you have a knack for troubleshooting and are skilled in MS Excel, SQL, and Python, you’ll find ample opportunity to optimize system performance. The ability to communicate complex technical details simply will be invaluable as you engage with non-technical stakeholders. Join us in fostering a safer and more efficient operational environment through the robust capabilities of the AKMS. At ReVisionz, we’re dedicated to creating an inclusive workspace that celebrates diversity and equal opportunity, so we warmly welcome applications from all qualified candidates. Let’s work together to drive success and innovation in knowledge management!

Frequently Asked Questions (FAQs) for AcceleratorKMS Developer / Administrator USA Role at ReVisionz
What are the key responsibilities of an AcceleratorKMS Developer/Administrator at ReVisionz?

The AcceleratorKMS Developer/Administrator at ReVisionz is responsible for implementing and configuring the Accelerator Knowledge Management System (AKMS) for clients. This includes managing user roles, digitizing processes, troubleshooting technical issues, and leading end-user training sessions. Additionally, the role involves maintaining comprehensive documentation and ensuring compliance with industry standards.

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What qualifications are needed for the AcceleratorKMS Developer/Administrator position at ReVisionz?

To qualify as an AcceleratorKMS Developer/Administrator at ReVisionz, candidates should demonstrate proven experience with AKMS or similar Procedure Lifecycle Management solutions. Proficiency in Microsoft SQL Server and strong skills in MS Excel and Python are essential. Familiarity with operational workflows and ISO compliance standards is also important for this role.

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Do I need to be located in a specific area for the AcceleratorKMS Developer/Administrator role at ReVisionz?

The AcceleratorKMS Developer/Administrator role at ReVisionz allows for remote work, meaning you can operate from your home in either Canada or the USA. However, it's crucial that you are either a Permanent Resident of Canada or a US citizen/Green Card holder, as ReVisionz is not sponsoring new work visas at this time.

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What kind of experience is beneficial for an AcceleratorKMS Developer/Administrator at ReVisionz?

Beneficial experience includes a strong track record of implementing and configuring AKMS or similar systems. Candidates with a solid understanding of operational workflows in the process industry and demonstrated skills in troubleshooting technical issues are ideal. Additionally, prior experience in change management and user training enhances your candidacy for this position at ReVisionz.

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What is the work culture like for the AcceleratorKMS Developer/Administrator position at ReVisionz?

ReVisionz prides itself on fostering a respectful, supportive, and inclusive environment. They advocate for diversity and equal opportunity, ensuring that all candidates and employees feel valued. The company encourages open communication and provides accommodations throughout the recruitment process to create an equitable experience.

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Common Interview Questions for AcceleratorKMS Developer / Administrator USA
Can you walk us through your experience with the Accelerator Knowledge Management System?

When answering this question, focus on specific projects where you implemented or managed AKMS. Highlight the challenges you faced, the solutions you designed, and the impact of your work on operational efficiency or compliance. Share metrics if possible to demonstrate your success.

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How do you approach troubleshooting technical issues within the AKMS?

Describe your systematic approach to troubleshooting, where you identify the problem, gather data, and analyze the system for root causes. Mention any specific tools or methodologies you use, like SQL querying for database issues or Excel for data analysis, to provide clarity in your response.

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What strategies do you use to engage stakeholders during the AKMS implementation process?

Discuss your techniques for effective communication and collaboration, such as regular check-ins, tailored presentations for non-technical stakeholders, and soliciting feedback. Highlight a successful instance where your engagement led to a smoother implementation.

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How do you ensure compliance with ISO standards while administering AKMS?

Explain your knowledge of ISO standards relevant to the industry and how you integrate compliance into your workflows. Detail your documentation practices and how you train end-users to uphold these standards in their daily tasks within AKMS.

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What role does user training play in your implementation process for AKMS?

Emphasize the importance of user training for maximizing system utilization. Describe your training methodologies, such as hands-on sessions or developing user-friendly manuals, and provide an example where effective training significantly increased user adoption rates.

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How do you handle requests for changes or customizations from users post-implementation?

Share your process for gathering and assessing user requests and how you prioritize them based on impact and feasibility. Discuss any tools you utilize for managing change requests and maintaining clear communication with users during this process.

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Can you describe your experience with database management and SQL Server?

Discuss the specific database management tasks you've handled, such as configuring servers, optimizing queries, or migrating data. Highlight how this experience informs your role as an AcceleratorKMS Developer/Administrator at ReVisionz.

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What are some common issues you’ve faced while implementing AKMS, and how did you resolve them?

Prepare to share real-world examples of challenges you've encountered, such as resistance to change or technical glitches. Focus on your problem-solving skills and the steps you took to ensure successful outcomes.

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How do you collect and respond to user feedback on AKMS?

Discuss your methods for gathering feedback, such as surveys or direct interviews, and how you systematically address that feedback. Emphasize your commitment to continuous improvement and user-centered design.

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What innovations or enhancements have you proposed in past roles that improved system usability?

Be ready to outline specific enhancements you've suggested or implemented. Detail the thought process behind your innovations and how they positively impacted user experience and system functionality.

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Full-time, remote
DATE POSTED
December 24, 2024

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