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Technology Business Development Manager

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Our why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the role (your why)

Are you ready to elevate your career in a dynamic technology sales role? As a Technology Business Development Manager at Datacom, you will be at the helm of managing key accounts, driving strategic growth, and fostering valuable relationships across various customer segments. This role is pivotal in overseeing the entire customer lifecycle, from strategy and growth to sustainability and profitability, ensuring our portfolio thrives.

In this role, you will be assigned clients based on their stage in the sales lifecycle and your unique skill set. You will be responsible for devising and executing relationship and bridging strategies that promote growth, sustainability, and profitability for both existing and prospective clients. Ensuring exceptional customer satisfaction is paramount.

This position is perfect for someone with an entrepreneurial spirit, who can leverage extensive executive-level and deep customer relationships to identify and seize future opportunities for Datacom. Join us and be part of a team where your innovative ideas and strategic vision will drive success and make a lasting impact!

What you’ll bring:

A love of building and maintaining lasting relationships with key decision makers
Deep business understanding of end-to end sales to delivery cycle
Ability to lead and story tell at presentations and confidently sell Datacoms offerings
Ability to write high quality proposal documents
Strong consultative, strategy and planning skills
Financial/commercial/contractual analysis, management, and governance
Commercial and Contractual acumen
Demonstrated Negotiation skills

What you will do:

Strategy & Growth:

Strategic planning and execution of acquisition for new customers that contributes to our revenue position

Focus on new customer acquisition and the growth within our existing portfolio.
Manage and create customer partnerships with Datacom

Relationships:

The Customer Partnerships Lead will have a customer focused/market facing priority, with the goal to develop long term quality engagements with typically large public and private New Zealand organisations.
Building value-based relationships in our accounts whilst developing key relationships (and ecosystems) that strategically enable you to deliver on Datacom objectives

Delivery:

Ensure all delivery is well planned and executed with excellence. Ensuring the right people, commercials and governance are in place to deliver successfully to our customers
Consistently and sustainably delivering on commitments made to customers (time, cost, and quality). Managing customer contract issues and resolutions to minimise negative impacts to both Datacom and our customers

Culture and Benefits

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

Our digital team is very flexible around how we work and fitting work around non-negotiable other commitments is important to us, including when we choose to come to the office.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

What You Should Know About Technology Business Development Manager, Datacom

At Datacom, we strive to make a positive impact on people's lives through technology, and we invite you to join us as a Technology Business Development Manager! In this exciting role, you'll have the opportunity to manage key accounts and drive strategic growth across various customer segments. Your talent for building and nurturing relationships will be your superpower, as you'll oversee the entire customer lifecycle, ensuring both sustainability and profitability. You'll be strategically aligned with clients, using your deep understanding of the end-to-end sales process to develop impactful strategies that resonate with their needs. Your responsibilities will span from fostering long-lasting partnerships with decision-makers to leading presentations that tell our story with confidence. Whether you are analyzing contracts or managing customer expectations, your output will be crucial for Datacom’s success. This role suits an innovative thinker who thrives on collaboration and seeks to make an impact in a welcoming environment. At Datacom, we maintain the nimbleness of a small business while also enjoying the reach and resources of a larger organization. With a focus on flexibility and professional development, you will be supported as you grow your career while making remarkable contributions to the tech landscape in Australia and New Zealand. If you’re ready to embrace new challenges and unleash your entrepreneurial spirit, we’d love to hear from you and welcome you into our spirited team!

Frequently Asked Questions (FAQs) for Technology Business Development Manager Role at Datacom

What are the key responsibilities of a Technology Business Development Manager at Datacom?

As a Technology Business Development Manager at Datacom, your primary responsibilities will include managing key accounts, driving strategic growth, and fostering valuable relationships with clients. You will oversee the entire customer lifecycle, ensuring a focus on sustainability and profitability while creating successful partnerships and consistently delivering on commitments.