Information Technology Project Manager

• Collaborate with stakeholders across legal teams, business groups, and IT to define project scope, goals/requirements, deliverables, and success criteria.
• Develop comprehensive project plans, including charters, timelines, resourcing assignments, and budget estimates.
• Conduct business analysis and feasibility studies/proofs of concept to identify and overcome potential project obstacles.
• Coordinate with security, legal, technical, and business teams to ensure compliance with industry regulations and standards.

• Serve as the primary point of contact for project-related inquiries and updates; ensure transparency and open communication channels throughout the project lifecycle.
• Take a relationship-centric approach to leading cross-functional teams comprising legal, IT, and professional support staff.
• Delegate tasks and responsibilities effectively, ensuring clear understanding of roles, next steps, and dependencies.
• Motivate and inspire team members to meet project milestones and deliverables as well as timeline and budget targets.
• Proactively communicate project status on milestones and deliverables via routine progress reports and EPMO reporting tools (Skyview, EPMO website, reports, etc.)
• Conduct regular team meetings with stakeholders (inside and outside our department) to track progress, address issues, communicate updates, manage expectations, and maintain team focus on the project objectives.
• Ensure clear expectations around operationalization and ownership at project conclusion.
• Maintain and archive project documentation and artifacts throughout the project lifecycle.

• Allocate personnel resources efficiently and with a mindfulness of competing priorities and workloads.
• Monitor project expenditures and adjust plans to maintain financial targets.
• Implement cost-saving measures and/or project team adjustments without compromising project quality or timelines.

• Identify potential risks and develop mitigation strategies to minimize impact.
• Monitor project activities for deviations from the plan and implement corrective actions; address conflicts and issues promptly, seeking resolution through collaboration and relationship-driven leadership.
• Escalate critical issues or roadblocks to senior management for timely intervention.
• Document lessons learned and best practices for future projects.

• Establish quality standards and performance metrics for project deliverables.
• Implement testing and validation processes to verify system functionality; coordinate user acceptance testing (UAT) and gather feedback for improvements.
• Document and track project changes, updates, and version control.
• Ensure compliance with contractual and security requirements.

• Oversee the deployment of legal software platforms/updates, and development of new solutions.
• Collaborate with IT teams to integrate new systems with existing workflows.
• Conduct user training sessions to familiarize staff with new technologies.
• Monitor system performance and help troubleshoot technical issues as they arise.
• Prepare Help Desk documentation/knowledge base articles (if applicable)

• Conduct post-project reviews to evaluate outcomes and identify areas for improvement; gather feedback from stakeholders and implement process enhancements.
• Promote a culture of innovation, encouraging team members to suggest ideas.
• Lead process improvement efforts and exercises for legal and business teams.
• Assist the EPMO team with maintenance of templates and tools to keep our repository up to date and best in class.

Join us if you have:

• BA or BS degree strongly preferred.
• 6+ years of IT Project Management experience strongly preferred.
• PMP, CAPM, Scrum Master, CompTIA Project+, or Product/Program Management Certification preferred.
• High level proficiency with Microsoft Teams, SharePoint, Forms, PowerPoint, and Visio (or other process mapping tools) is required.
• Experience with MS Flow, PowerBI, and Copilot are desired.
• Demonstrated knack for quickly learning new technologies to understand the value-add and pass that knowledge on to others.
• Experience planning and executing projects with teammates across U.S. time zones.
• Thrive in a fully remote position (but be available to visit the Seattle office when the occasional need arises).
• Previous experience in a law firm or professional services organization, supporting a multi-office environment is strongly preferred.

Who We Are

What’s in it For You?

• Choice of health and vision insurance plans
• 2 paid volunteer days for qualifying community service work
• Dental plan
• Fertility and adoption benefit
• Paid sabbatical after 13 years of service
• Tuition reimbursement
• Commuter benefits
• Retirement contribution

This job description intends to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to include all duties and responsibilities.

Washington State