About Decagon:

Decagon is building the most advanced conversational AI agents for the enterprise. Since starting the company, we've been on a tear, winning over customers like Eventbrite, ClassPass, Substack, Rippling, and BILT. Our AI agents provide a human-like customer support experience that enables enterprises to better serve their customers and efficiently manage their customer experience organizations.

We've raised $35M in Seed and Series funding from Accel, a16z, A*, Elad Gil, and notable angels, including the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.

About the Role:

We’re looking for a senior technical recruiter to continue scaling our engineering team. We are growing quickly and you will work directly with the C-Suite. We hold our engineering team is exceptional, so we are looking for a truly exceptional recruiter.

You will:

• Build a deep understanding of our business and culture in order to provide strategic thought partnership to teams that you support.

• Drive and lead the full-lifecycle recruitment process from initial reach out to offer to close.

• Develop relationships with your key stakeholders to ensure success in your role; including cross-functional partners

• Leverage your recruiting metrics to inform your activity needs, which you'll interpret and present to hiring managers

• Work closely with hiring teams across business and tech defining job descriptions, requirements, and interview processes.

• Collaborate with recruiting coordinators, recruiters, and hiring partners to build a transparent interview experience.

• Foster trust-based relationships with candidates, gaining a close understanding of their requirements and concerns.

• Serve as a skilled problem solver, facilitator and coach in final negotiations.

• Help ensure we build inclusive and diverse teams as we grow.

• Manage our relationships with external contingency recruiting agencies.

• Take full ownership of sourcing passive leads for your pipelines as needed.

• Work in-person in our San Francisco office.

You have:

• 4+ years of full lifecycle technical recruiting experience at high growth tech start-ups. 

• Ability to use data, both quantitative and qualitative, to influence hiring managers and leaders

• Ability to distill complex information into a consumable and organized format with a focus on content, tone and structure

• Excellent verbal and written communication skills

• Excellent negotiation tactics, and market knowledge

• Experience managing complex technical roles

• Effective organization and stakeholder management of Engineering Managers+

• Located in the Bay Area, can commute 5x per week to the San Francisco office. 

Ideally you have:

• Deep knowledge of AI technologies and trends

• Strong understanding of technical roles, skills, and requirements in the AI field

• Solutions oriented mindset

• Examples of strong stakeholder partnerships

• Ability to thrive in a fast-paced, dynamic startup environment

• Experience with market research and competitive intelligence

Benefits:

• Health, dental, and vision insurance

• Take what you need vacation policy

• Career growth opportunities within a fast-growing AI company