Account Executive

As a Mid Market Account Executive at Deliverect, your primary responsibilities include prospecting and connecting with potential clients, guiding them through the sales process while showcasing our products, cultivating existing relationships, and successfully negotiating and closing new business deals. You'll be the key link between our innovative solutions and the restaurant industry, helping clients leverage our offerings to enhance their operations.

To qualify for the role of Account Executive at Deliverect, you need at least 3 years of successful experience in a SaaS sales environment, ideally with a strong understanding of restaurant operations. Excellent communication, negotiation, and interpersonal skills are essential, along with the ability to thrive in a fast-paced environment. Additionally, fluency in French is a significant advantage.

Deliverect is committed to the professional growth of its team members. As an Account Executive, you'll benefit from a dedicated learning budget and clear learning pathways that foster skill development. The innovative culture at Deliverect ensures that you're constantly exposed to new challenges, pushing your boundaries and expanding your expertise within the order management industry.

At Deliverect, you'll join a dynamic and diverse team that values innovation and collaboration. The sales team embodies a spirit of excellence, working closely to redefine order management. You will be immersed in a performance-driven culture that recognizes autonomy and celebrates your contributions to the team's success, creating an inspiring and motivating work environment.

Deliverect emphasizes performance-driven freedom, allowing you to achieve a balance between your professional and personal life. As a hybrid role, you'll work four days in the office and one day from home, providing flexibility to manage your responsibilities efficiently while focusing on delivering impactful results.

When prospecting new clients, I focus on thoroughly researching potential businesses to understand their needs and pain points. I initiate contact through a mix of cold calls, personalized emails, and social media outreach, aiming to build rapport. My goal is to demonstrate how Deliverect's solutions can uniquely benefit them.

My sales process starts with understanding the client's needs through consultation. I use tools like CRM to track interactions and manage our relationship over time, ensuring I stay aligned with their objectives and providing timely follow-ups. Building trust and delivering consistent value is key to fostering long-lasting relationships.

I employ a consultative approach when negotiating deals. By actively listening to clients and understanding their concerns, I tailor my proposals to position our solutions as the best fit for their needs. I leverage data and case studies to build confidence and resilience in my closing strategy, ensuring they feel supported in their decision-making process.

Staying motivated in a competitive environment requires setting personal goals and celebrating small victories. I stay focused on my larger objectives while also building a support network with colleagues. Sharing experiences and strategies fosters healthy competition and provides inspiration to constantly improve.

In a previous role, I faced significant pushback from a client hesitant to shift to a new system. I approached this challenge by conducting additional research, addressing their specific concerns, and providing them with data-backed evidence of the success other clients had experienced with our product. This approach not only alleviated their worries but ultimately led to a successful sale.

I prioritize continuous learning by subscribing to industry newsletters, attending webinars, and engaging in forums relevant to the hospitality and Q-commerce sectors. Networking with peers and staying connected with development teams at Deliverect also enables me to gain insights into emerging trends and challenges that could affect my clients.

Building rapport comes from active listening and demonstrating genuine interest in the client’s business. I like to take the time to understand their challenges and acknowledge their achievements. I also personalize interactions by remembering important details and following up on previous conversations; this shows clients I care about their success.

Handling rejection involves resilience and a growth mindset. I analyze the reasons behind the 'no' and seek feedback wherever possible. This reflection helps me learn and improve my approach for future engagement. I view rejection as part of the process, allowing me to refine my strategy and continue pushing forward.

Collaboration is crucial in my sales strategy as it enables sharing insights, coordinating outreach efforts, and leveraging team strengths. By collaborating with marketing, product, and support teams, I ensure that my approach aligns with Deliverect's overall goals and provides clients with a comprehensive solution.

I am excited about the opportunity to work as an Account Executive at Deliverect because I am passionate about the hospitality industry's transformation through innovative technologies. The company's commitment to growth and its supportive work culture resonates with me, and I believe my experience in SaaS sales aligns well with Deliverect's objectives.