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Head of Partner Operations (Contact Centre)
Deliveroo is transforming the way you shop and eat, connecting consumers, restaurants, shops, and riders. They are looking for an experienced Head of Partner Operations to lead strategy and execution in a fast-paced environment.
Skills
- Exceptional communication skills
- Operations leadership experience
- CRM systems knowledge
- Analytical skills
Responsibilities
- Recommend operations strategy and be accountable for global performance
- Partner with Product and Tech teams for development initiatives
- Design operational frameworks for Partner Operations managers
- Manage performance of direct reports and provide regular support
- Lead with deep dives and updates for senior leadership
Education
- Relevant degree or equivalent experience
Benefits
- Healthcare coverage
- Generous annual leave
- Parental leave
- Pension contributions
To read the complete job description, please click on the ‘Apply’ button
Deliveroo Glassdoor Company Review
Will Shu
3.8
Deliveroo DE&I Review
4.0
CEO of Deliveroo
Approve of CEO
By
Deliveroo
To create the best food delivery experience in the world.
39 jobs
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BENEFITS & PERKS
Performance Bonus
Paid Holidays
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
October 10, 2024
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