Job details
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Customer Success Manager (Mid-market)
Demandbase is looking for a Mid-Market Customer Success Manager to drive customer adoption, provide B2B digital business expertise, and build strong relationships with clients.
Skills
- Strategic account management
- SaaS customer support
- Upsell and cross-sell experience
Responsibilities
- Act as the primary point of contact throughout the customer lifecycle
- Drive adoption of the Demandbase Platform
- Achieve customer goals by providing proactive ABM best practices
- Identify growth opportunities within the client base
- Resolve customer issues
- Develop customer stories, case studies, and client references
Education
- Not specified
Benefits
- Options for up to 100% paid Medical and Vision premiums
- Flexible PTO policy
- No internal meetings on Fridays
- Access to mental wellness resources
- 401(k), short-term/long-term disability, life insurance, and other benefits
To read the complete job description, please click on the ‘Apply’ button
Demandbase Glassdoor Company Review
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By
Demandbase
We're here to make B2B better by getting smarter. It's a calling!And it's how we're fulfilling our mission to transform how companies go to market.
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DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
LOCATION
SALARY RANGE
$103,000/yr - $133,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
May 17, 2024
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