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24-22 Martech Expert - NA & LATAM

About DemandLab

Founded in 2009, DemandLab is a global B2B digital marketing agency that helps enterprises leverage the power of Martech, data, and content to enhance the customer experience and revenue performance.

We believe a marketing-led customer experience optimizes customer interactions by coordinating technology, data, and content to deliver brand-defining, personalized experiences at scale in every channel and throughout the customer journey.

We’ve grown from a one-person marketing automation agency to an international team helping B2B businesses solve their most complex marketing challenges and turn them into big wins. That’s why it’s hard for us to talk about ourselves without talking about the great things our clients are doing.

  • Implement innovative and cost-effective solutions for the customer, drawing on knowledge of the current marketing technology landscape and industry best practices to enable a seamless customer experience or customer journey for our clients.
  • Implement advanced lead scoring models to support the lead lifecycle and customer journey including backfill requirements.
  • Create programming, reporting and actionable insights for our client’s acquisition and engagement programs.
  • Create, implement and test business processes, procedures, and delivery client-facing documentation.
  • Support the implementation and program execution of marketing and sales platforms including marketing automation, CRM and ancillary platforms.
  • Delivery on administrative tasks for our client’s marketing and sales technology platforms.
  • Provide database management and governance recommendations and execution.
  • Use a creative and innovative approach to leverage marketing, sales and service technologies for projects such as advanced engagement and nurture programs, lead lifecycle management programs and systems, account-based marketing and sales, end-to-end email preferences centers, microsites, event management, integrating marketing, sales and services systems and data, etc.

Successful team members in this position must meet the following:

  • Ability to manage expectations of both the clients and team member in and meet deadlines based on project requirements.
  • Demonstrated history of building relationships, establishing and proving credibility and partnering with business leaders and peers.
  • Experience in demand generation, customer engagement, digital marketing and communications strategies and tactics.
  • Experience in data hygiene and marketing and sales analytics.
  • Exceptional oral and written communication skills (both instructional and Informational business writing).
  • Analytical, with an ability to synthesize information quickly.
  • Organized, with a demonstrable history of fanatical attention to detail to ensure work is performed accurately, completely and meets or exceeds the client’s expectations.
  • Industrious, motivated, resourceful and creative.
  • Quick learner who goes the extra mile to meet or exceed internal professional development requirements.

Education & Experience:

  • Minimum Bachelor’s degree in a technical or marketing field
  • 2-4 years of marketing/demand generation experience
  • 2+ years Marketo experience (experience within an administrative capacity is considered a plus)
  • 2+ years of Salesforce experience (Microsoft Dynamics experience a plus)
  • 1+ years relevant marketing data analysis experience
  • Holds an MCE certification
  • A competitive salary
  • Health & Dental Insurance
  • Health Care Plan Contribution (Medical)
  • Retirement Plan matching as per the region
  • 100% paid Life Insurance (Basic, Voluntary & AD&D)
  • Generous Paid Time Off and Flexible Work Plans
  • Funding for personal and professional development
  • Flexible work environment
  • The freedom to have fun, experiment, explore, and get creative in a supportive environment
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CEO of DemandLab
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Rhoan Morgan
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Average salary estimate

$85000 / YEARLY (est.)
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$70000K
$100000K

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What You Should Know About 24-22 Martech Expert - NA & LATAM, DemandLab

Are you ready to take your marketing skills to the next level? Join DemandLab as our 24-22 Martech Expert for North America and LATAM! Since 2009, DemandLab has been leading the charge in B2B digital marketing, specializing in innovative Martech solutions that help enterprises elevate their customer experience and revenue performance. In this role, you'll implement cutting-edge solutions based on the latest marketing technology trends and industry best practices, ensuring our clients enjoy a seamless customer journey. You will be responsible for advanced lead scoring systems, creating insightful reports for acquisition and engagement programs, and overseeing the execution of various marketing and sales platforms such as CRM and marketing automation. Your role will also involve creative problem-solving, allowing you to leverage a variety of marketing tools to enhance customer interactions. At DemandLab, we pride ourselves on building strong relationships with our clients, so your ability to foster those connections will be key. With a collaborative atmosphere that values creativity and resourcefulness, we're excited to see how you can contribute to our mission of turning complex marketing challenges into big wins!

Frequently Asked Questions (FAQs) for 24-22 Martech Expert - NA & LATAM Role at DemandLab
What are the responsibilities of a 24-22 Martech Expert at DemandLab?

As a 24-22 Martech Expert at DemandLab, your responsibilities include implementing innovative solutions for clients, developing advanced lead scoring models, creating actionable insights through reporting, and managing various marketing technology platforms. You will ensure seamless customer journeys by leveraging marketing and sales technologies, as well as providing database management recommendations.

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What qualifications do I need for the 24-22 Martech Expert role at DemandLab?

To qualify for the 24-22 Martech Expert position at DemandLab, candidates should have a minimum Bachelor's degree in a technical or marketing field, 2-4 years of demand generation experience, and at least 2 years of experience with Marketo and Salesforce. Strong analytical skills, attention to detail, and excellent communication abilities are also essential.

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What is the work environment like for a 24-22 Martech Expert at DemandLab?

DemandLab offers a flexible work environment where creativity and experimentation are encouraged. As a 24-22 Martech Expert, you will be part of a supportive team that values innovation and personal development, making it a great place for professionals looking to grow and explore new ideas.

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What opportunities for professional development does DemandLab provide for the 24-22 Martech Expert?

DemandLab is committed to the professional growth of its employees, offering funding for personal and professional development as part of the benefits package for the 24-22 Martech Expert role. Access to training, conferences, and educational resources will help you stay updated with the latest trends in marketing technology.

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How does DemandLab support its clients through the 24-22 Martech Expert position?

In the 24-22 Martech Expert role, you will support DemandLab's clients by implementing advanced marketing strategies, enhancing engagement and nurture programs, and developing customized solutions tailored to their specific marketing needs. Your expertise will ensure that clients’ marketing and sales initiatives are executed effectively for maximum impact.

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What benefits can I expect as a 24-22 Martech Expert at DemandLab?

As a 24-22 Martech Expert at DemandLab, you can expect competitive salary packages that include health and dental insurance, retirement plan matching, generous paid time off, and a flexible work plan, along with a supportive environment that encourages creativity and fun in your work.

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What skills are essential for success as a 24-22 Martech Expert at DemandLab?

Success as a 24-22 Martech Expert at DemandLab requires excellent communication skills, strong analytical capabilities, a high degree of organization, and the ability to manage multiple client relationships. Proficiency in Martech tools and a passion for digital marketing are also key.

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Common Interview Questions for 24-22 Martech Expert - NA & LATAM
How do you approach implementing new marketing technologies?

When implementing new marketing technologies, I begin by thoroughly assessing the client’s existing systems and understanding their goals. This helps identify gaps and areas for improvement. Following that, I focus on selecting the right technology that aligns best with their needs, followed by careful planning and execution, ensuring thorough testing and training for the client's team.

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Can you describe your experience with lead scoring models?

Absolutely! In my previous role, I developed lead scoring models that prioritized leads based on their engagement and likelihood to convert. I utilized both behavioral and demographic data to create efficient scoring criteria, which significantly improved our lead qualification process and contributed to higher conversion rates.

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What strategies do you use for data hygiene in marketing?

For effective data hygiene, I regularly conduct audits of the marketing database to remove duplicates and outdated information. I also implement validation processes for incoming data and establish protocols for maintaining data quality, ensuring that all team members adhere to these practices for consistency and accuracy.

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How do you handle tight deadlines in project management?

I prioritize clear communication and organization when managing projects with tight deadlines. I create detailed timelines and checklists to keep tasks on track, ensuring that all team members understand their roles and responsibilities. Regular check-ins allow us to stay aligned and address any potential delays proactively.

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Describe a successful marketing strategy you've implemented in the past.

One successful strategy I implemented involved account-based marketing targeting high-value clients. By customizing our messaging and campaigns for these accounts, we saw a significant increase in engagement and conversions. This tailored approach leveraged data insights and a deep understanding of the client's pain points, leading to measurable success.

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What role do analytics play in your marketing approach?

Analytics are crucial in my marketing approach as they provide actionable insights into campaign performance. I rely heavily on data to make informed decisions, evaluate ROI, and optimize strategies. By analyzing key performance indicators, I can adapt our efforts to maximize effectiveness and drive better results for our clients.

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Can you explain your experience with CRM systems?

Yes! I have over two years of experience working with Salesforce, where I managed the integration of marketing automation platforms to enhance sales and marketing alignment. My role involved setting up workflows, managing contacts, and analyzing data to inform our engagement efforts, ensuring comprehensive customer relationship management.

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How do you address challenges in digital marketing?

I believe that challenges in digital marketing are opportunities for growth. When faced with a setback, I analyze the situation to identify the root causes and gather feedback from the team. This collaborative approach enables us to brainstorm solutions and adjust our strategies for better results in the future.

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What creative solutions have you developed for client challenges?

For client challenges, I once developed a microsite that focused on personalized content delivery based on user behavior. This solution not only enhanced user engagement but also provided valuable insights into customer preferences, allowing for better-targeted marketing efforts down the line.

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What do you enjoy most about working in marketing technology?

I enjoy the ever-evolving nature of marketing technology and the opportunity to be at the forefront of innovation. It’s exciting to explore new tools and strategies that can greatly impact customer experiences. The collaborative nature of working with different teams to achieve common goals also adds to the enjoyment.

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DemandLab is a technology-focused marketing consultancy that accelerates revenue for its clients by aligning marketing, sales, and customer success functions through customized Revenue Ecosystem™ solutions that leverage system architecture, data s...

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Full-time, remote
DATE POSTED
November 29, 2024

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