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Business Development Representative - job 1 of 2

Deputy is a global SaaS remote-first workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. 


At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work.


If you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most!


As a Business Development Representative (BDR) at Deputy, you will play a pivotal role in driving new business across targeted segments. Collaborating cross-functionally, you will help execute an innovative outbound strategy, actively sourcing and building pipelines for our Account Executives. We’re seeking enthusiastic and ambitious individuals ready to enhance our sales efforts.


In this role, you will spend a significant amount of time making cold outbound calls, re-engaging with previous inquiries, and sending prospecting emails to potential Deputy customers. You will also coordinate qualified discovery calls and demonstrations with the Account Executive team to facilitate the sales process.


Responsibilities
  • Proactively source, engage, and qualify strategic prospects in targeted industries.
  • Navigate a high volume of sales inquiries and proactively reach out to prospects via phone calls (90% of your role will focus on outbound leads).
  • Qualify prospects for the Deputy sales process, ensuring optimal scheduling of demonstrations with Account Executives.
  • Coordinate appointments and web demonstrations with the sales team to advance leads toward subscription.
  • Accurately document prospects' pain points and business cases in our CRM (Salesforce) and maintain up-to-date records.
  • Uphold a customer-first approach, providing a positive first impression of Deputy to all prospects.


Skills & Experience
  • Previous experience as an SDR, BDR, or in agency recruitment, with at least 1 year of outbound sales experience
  • Familiarity with outbound account planning, research, and prospecting is a plus.
  • Strong work ethic, integrity, and resilience; adaptability to the dynamics of startup life.
  • Ability to engage key decision-makers and translate their pain points into viable product solutions.
  • Experience qualifying prospects and effectively relaying insights to Account Executives.
  • Proven ability to build rapport quickly over calls.
  • Data-driven and process-oriented approach to work.
  • Team-first mentality with a commitment to meet and exceed measurable performance goals.
  • Strong multitasking, prioritisation, and project management skills.
  • Experience in hospitality, retail, or healthcare/medical sectors is advantageous.
  • Any experience in the following an added bonus - Salesforce, Groove,, ChiliPiper, Zoom, Google Suite, Intercom, Slack


Employee Perks


- Ownership in the company via Share Options

- Paternity/Maternity Leave Policies

- Flexible Remote-First Work Policy

- Company wide Development & Coaching

- Hackathons

- Awards - "Your Time to Shine & Celebrate Success"

- Social Events & variety of social clubs (Books, LGBT, Games, Sports)

- Mental Health Support

- Munch & Learns



Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills. 



#LI-Hybrid

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Average salary estimate

$65000 / YEARLY (est.)
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$50000K
$80000K

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What You Should Know About Business Development Representative, Deputy

Are you ready to join a dynamic team at Deputy as a Business Development Representative? At Deputy, a leading global SaaS workforce management company, we are passionate about transforming the workplace for hourly workers worldwide. With offices in Sydney, Melbourne, San Francisco, and London, plus a talented remote workforce across the United States, we are on a mission to enhance the work experience for over 1.5 million employees in 375,000 workplaces across more than 100 countries. As a Business Development Representative, you'll be at the forefront of our innovative outbound strategy, actively sourcing and nurturing new business opportunities. Your primary focus will be on engaging potential clients through cold calls and prospecting emails, ensuring they’re aware of the incredible value Deputy brings to their business. You'll work closely with our Account Executives to set up qualified discovery calls and demonstration appointments, helping to guide prospects smoothly through the sales process. If you thrive in a fast-paced environment and possess the resilience and drive to exceed targets, we want to hear from you! Join us and contribute to our mission of improving the world of work, one shift at a time, by connecting with businesses that can benefit from our solutions. At Deputy, every team member plays a significant role, and we offer perks like ownership through share options, flexible work policies, and a commitment to inclusion and diversity. Let's make an impact together!

Frequently Asked Questions (FAQs) for Business Development Representative Role at Deputy
What are the responsibilities of a Business Development Representative at Deputy?

As a Business Development Representative at Deputy, your key responsibilities include proactively sourcing and qualifying strategic prospects, navigating a high volume of outbound sales inquiries, and coordinating qualified discovery calls with our Account Executives. You'll focus primarily on engaging potential clients via cold calls and prospecting emails, ensuring optimal scheduling of demonstrations that align with the Deputy sales process.

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What experience do I need to become a Business Development Representative at Deputy?

To succeed as a Business Development Representative at Deputy, you should have at least 1 year of outbound sales experience, ideally in roles such as SDR or BDR. Familiarity with outbound account planning and strong communication skills to engage decision-makers are advantageous. A background in industries like hospitality, retail, or healthcare can also be beneficial, as understanding these sectors can enhance your ability to connect with potential clients.

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What skills are essential for a Business Development Representative at Deputy?

Essential skills for a Business Development Representative at Deputy include strong multitasking and project management abilities, a data-driven mindset, adaptability to fast-paced startup environments, and excellent rapport-building skills. The ability to articulate prospects' pain points and translate them into viable solutions for our offerings is crucial for facilitating successful sales outcomes.

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What does the career growth look like for a Business Development Representative at Deputy?

The career growth for a Business Development Representative at Deputy is promising, given the company's focus on talent development and career progression. There are opportunities to advance to Account Executive roles or other strategic positions within the company as you demonstrate your ability to succeed in sales and deepen your knowledge of the industry.

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What employee perks can I expect as a Business Development Representative at Deputy?

As a Business Development Representative at Deputy, you will enjoy a range of employee perks, including ownership through share options, flexible remote work policies, and comprehensive mental health support. We also offer paternity/maternity leave, coaching and development programs, and the chance to participate in social events and clubs, fostering a vibrant workplace culture.

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Common Interview Questions for Business Development Representative
How do you prioritize your outreach efforts as a Business Development Representative?

When asked about prioritizing outreach efforts, focus on discussing your process for identifying high-value prospects based on industry needs and previous interactions. Mention using CRM tools to track engagement and following up with prospects who show interest to ensure you maximize your sales effectiveness.

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Can you describe a successful cold calling experience you had?

In your response, outline a specific instance where you successfully engaged a prospect through cold calling. Describe how you prepared for the call, the challenges you faced, and the strategies you used to build rapport and ultimately secure a meeting or close a sale.

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What strategies do you use to handle objections from potential clients?

To answer this question, talk about your approach to listening actively to prospects’ concerns, validating their feelings, and then providing tailored solutions that address their specific objections. Highlight examples of how overcoming objections led to successful sales conversions.

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How do you measure your success as a Business Development Representative?

Discuss utilizing key performance indicators such as the number of qualified leads generated, conversion rates, and personal performance against sales goals. Emphasize your data-driven approach and willingness to adapt strategies based on performance metrics.

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What tools and technologies do you find most helpful for prospecting?

Talk about your familiarity with CRM systems like Salesforce, as well as other prospecting tools and technologies that streamline your workflow. Share how these tools help you manage outreach efforts, track performance, and maintain organized records of your interactions with prospects.

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Can you give an example of how you contributed to a team success?

Provide a specific example where your actions positively impacted your team's success, focusing on collaboration and support for your colleagues. Emphasize how cultivating a positive team dynamic and sharing insights contributed to achieving common objectives.

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How do you stay motivated in a remote work environment?

Discuss techniques you use to maintain motivation while working remotely, such as setting daily goals, maintaining communication with team members, and creating a dedicated workspace. Highlight how these strategies ensure productivity and foster a sense of connection with the team.

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What industries do you believe are key targets for Deputy's solutions?

Your response could include a discussion on industries such as hospitality, retail, and healthcare where workforce management is critical. Show understanding of how Deputy’s solutions cater to the unique needs of these sectors and the impact on their operations and employee satisfaction.

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How would you define a successful sales call?

Define success in a sales call context as one that builds rapport, uncovers client pain points, and leads to a scheduled follow-up discussion or demo. Emphasize the importance of understanding the prospect's needs and tailoring your approach accordingly.

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What do you know about Deputy's product offerings?

Talk about your research on Deputy’s workforce management solutions and how they benefit businesses by increasing productivity and employee engagement. Illustrate your understanding of the platform's unique features and how they align with the needs of potential clients.

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MISSION 'Simplify Shift Work' Managing teams is challenging — now more than ever — so we simplify the work. Our platform makes it easy to schedule in line with demand, prepare accurate payroll, and communicate clearly. We streamline employee admi...

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Full-time, remote
DATE POSTED
April 15, 2025

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