Deputy Service Aide

Posting Date

07/20/23

Application Deadline

08/03/23

Pay Range

Min - 1st Quartile - Mid - Max
$19.00 - $21.69 - $24.38 - $29.75

Job Type

Unclassified

Department

Sheriff

About the Position

The Law Enforcement Services Officer provides a variety of specialized law enforcement-related functions to include responding and assisting with calls for service, providing customer service, and crime prevention in support of the Maricopa County Sheriff’s Office. This position performs customer service, specialized public safety work and administrative support in multiple divisions within the Office, depending upon assignment.

About the Maricopa County Sheriff's Office:
Do you possess integrity, strong interpersonal skills, and do you have a desire to serve your community? The Maricopa County Sheriff's Office (MCSO) invites you to become part of Arizona's leading law enforcement agency. We are seeking passionate individuals to join our team with a variety of openings for Civilian, Detention and Sworn personnel. We come together as a team to support and provide public safety. We are OneMCSO – become one with us!

ESSENTIAL JOB TASKS

(This is not an all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned. List in order of importance)

Investigates reports of minor crimes in person and by phone, responds to accident calls, conducts preliminary investigations at scenes, records information, prepares reports of actions and findings, and presents testimony and evidence in both civil and criminal court proceedings as required.
Assists in traffic control and protects major accidents and crime scenes, responds to abandoned vehicles, towing requests, roadway hazards, and distressed motorists/individuals, and operates assigned county vehicles as required to assist with major accidents or calls for service.
Receives, prioritizes, and responds to reports of minor crimes, including criminal damage, property theft and burglary, handles walk-up traffic and minor crime reports from the public.
Transports and retrieves evidence, provides support with crime scene processing, and assists with Automated Fingerprint Identification System (AFIS).
Aids public with varied customer service functions, receives and routes calls and electronic subpoenas, and assists with mail distribution. Checks local and state warrants advisories and collects and disburses related paperwork.
Performs varied administrative tasks, prepares paperwork, reports, logs and related documents, and orders forms and supplies as needed.
Be present at work site to perform tasks as scheduled and assigned by the supervisor.

POSITION QUALIFICATIONS

We recognize your time is valuable, so please apply if you meet the following required qualifications:

Education:

High school diploma or GED

Experience:

One year of face-to-face public contact experience in a similar role involving the interpretation and explanation of laws, ordinances, rules and/ or regulations.

Specialized training, certifications, and/or other special requirements:

Must possess, or have the ability to obtain by the time of hire, a valid Arizona driver’s license.
Training to be provided on-the-job: FEMA NIMS – IS100 and 700; Safety; Payroll ; PREA, and Arizona State Criminal Justice Information Systems Terminal Operator Certification.
Prior to hiring, the Sheriff's Office requires that all candidates pass a background review.

Preferred education and/or experience:
College-level course work in criminal justice, public relations, or a closely related field and previous law enforcement experience is desirable.

Knowledge, skills, and abilities:
Knowledge of:

principles, practices, methods, techniques and equipment used in law enforcement
County geography, incorporated areas and road network
proper use of punctuation, spelling, and grammar

Skill in:

preparing and maintaining detailed records and/or reports
analyzing details and applying deductive reasoning to investigations

Ability to:

understand and retain information regarding laws, ordinances, rules and regulations
learn first aid methods
interact with the public in a professional manner.
Learn the use of a two-way dispatch radio system.

Working conditions:
Work occurs indoors and predominately outdoors. Tasks require manual dexterity and ability to drive from one assigned call to the next in support of the division needs through each shift. Position requires accuracy, teamwork, and ability to interact with the public. Must be able to work pre-scheduled rotating shifts including weekends and holidays at any location throughout Maricopa County.

The following environments described are only representative of how the essential job tasks are currently performed or envisioned. As such, in order to accommodate a disability or limitation, the essential job tasks may be performed in ways other than described on these pages.

Work Environment:

Indoors and outdoors
Temperatures frequently above 90 degrees and occasionally below 40 degrees
Conditions frequently include smoke/dust, dim lighting, bright lighting, high noise level, exposure to contagious diseases
Conditions may occasionally include use of stairs or ladders, unprotected heights, chemicals/fumes, wet/damp areas, confined area

Physical Environment:

Sitting, standing, walking
Driving a vehicle
Speaking, hearing, seeing, reading
Distinguishing colors
Bending/kneeling, reaching, twisting
Climbing, crawling, crouching, balancing
Wearing protective gear
Precise dexterity
Lifting floor to waist fifty (50) pounds
Lifting waist to shoulder fifty (50) pounds
Lifting shoulder to overhead fifty (50) pounds
Carrying a weight of fifty (50) pounds for a distance of 50 feet
Pushing/pulling a weight of two hundred (200) pounds for a distance of 100 feet

Social Environment:

Traumatic subject matter
Dangerous roadside environment
Constant interruptions
Handling multiple or complicated tasks
High volume of work
Accuracy
Concentration/vigilance
Teamwork
Working in close proximity with others
Isolation
Overtime/rotating shifts
Public contact

Conditions frequently include emergencies, time pressures, frequently changing and/or unscheduled tasks, decision making.

SELECTION PROCEDURE:

The hiring authority will select the successful candidate based on departmental needs.

All offers of employment made to new hires and rehires at Maricopa County are contingent upon successful completion of a post-offer, pre-employment thorough background investigation. A background investigation is conducted on a current employee who changes to a Safety Sensitive Position or one having the potential for serious adverse impact on the integrity or efficiency of the County. These requirements do not pertain to employees of elected officials who undergo background investigation processes administered through their respective offices.

Typically successful candidates are hired at a salary rate, up to midpoint of the range, based on applicable experience, internal equity and budgetary allowances.

Minimum Education

Maricopa County is an EEO/ADA Reasonable Accommodation Employer.

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Selection Procedure

Only the most qualified candidates will be considered
Consideration will only be given to candidates who submit online applications
Candidates will be contacted primarily through email and their Workday online application profile
Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer.

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