Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Demand Generation Lead image - Rise Careers
Job details

Demand Generation Lead

At Deskpro, we're revolutionizing the customer support industry with our innovative helpdesk software platform. We empower thousands of companies by providing them with our award-winning customer support software (SaaS) that they use to deliver exceptional customer service.

We're seeking an experienced Demand Generation Lead to drive our demand generation marketing and revenue growth. Reporting to the VP of Marketing, this is a new role and will own the full-funnel demand generation strategy, working closely with sales and marketing teams to create and execute campaigns that drive qualified leads and accelerate pipeline growth. This role is a great opportunity for someone with proven demand generation experience in an inbound-led motion.

What You'll Be Doing

  • Own and optimize paid acquisition strategy across Google Ads, Meta, LinkedIn, and other digital channels
  • Develop and execute comprehensive demand generation strategies across multiple channels including content marketing, email campaigns, webinars, and digital advertising
  • Own pipeline generation targets and work closely with sales to define and optimize lead scoring, qualification, and handoff processes
  • Drive continuous growth in trial signups and demo requests while maintaining target CAC
  • Design, implement, and optimize full-funnel digital advertising campaigns
  • Develop and execute A/B testing strategies for ad copy, creative, and landing pages
  • Create and optimize conversion paths for different customer segments and buyer personas
  • Manage monthly digital advertising budget and allocate spend across channels for maximum ROI
  • Collaborate with creative team to develop high-converting ad assets
  • Implement tracking and attribution to measure campaign effectiveness
  • 4+ years of experience managing B2B SaaS paid acquisition campaigns
  • Proven track record of hitting pipeline and revenue targets through multichannel demand generation programs
  • Deep expertise in Google Ads, Meta Ads, and LinkedIn Advertising
  • Strong experience with conversion rate optimization and landing page testing
  • Advanced knowledge of digital advertising metrics and attribution modeling
  • Experience managing monthly budgets of $50k+
  • Proficiency in analytics tools (Google Analytics, ad platform analytics)
  • Data-driven approach to campaign optimization and budget allocation

Preferred Qualifications:

  • Experience in the customer service or help desk software industry
  • Familiarity with marketing automation platforms (HubSpot)
  • Knowledge of SEO best practices
  • Experience with video advertising campaigns
  • Understanding of B2B buying cycles and purchase decision-making
  • Google Ads, Meta Blueprint, and/or LinkedIn advertising certifications
  • Competitive base salary
  • Equity participation
  • 401k Plan
  • Comprehensive health benefits
  • Regular team events and social activities
  • Opportunity to make a significant impact in a growing company

This role is based in Austin, Texas. We work a hybrid work schedule:
In-office: Tuesday, Wednesday, and Thursday at our East Austin office
Remote: Monday and Friday

Deskpro is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Average salary estimate

$85000 / YEARLY (est.)
min
max
$70000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Demand Generation Lead, Deskpro

At Deskpro, we're excited to find our next Demand Generation Lead who will join us in revolutionizing the customer support industry with our innovative helpdesk software platform. We empower thousands of businesses with our award-winning customer support software, and as our Demand Generation Lead, you'll be pivotal in driving our marketing and revenue growth. Reporting to the VP of Marketing, you'll take ownership of our full-funnel demand generation strategy, working closely with both sales and marketing teams to craft and execute campaigns that not only attract qualified leads but also accelerate pipeline growth. Your expertise in inbound-led demand generation will shine as you optimize our paid acquisition strategies across various digital channels like Google Ads, Meta, and LinkedIn, and innovate with content marketing and email campaigns. If you have a proven track record in managing B2B SaaS paid acquisition and are ready to inspire and lead initiatives that result in real business impact, then this role is for you! Plus, you’ll be working in a supportive team environment that values diversity and encourages professional growth. Come join us and be part of something great at Deskpro!

Frequently Asked Questions (FAQs) for Demand Generation Lead Role at Deskpro
What responsibilities does the Demand Generation Lead at Deskpro have?

The Demand Generation Lead at Deskpro will own and optimize paid acquisition strategy across Google Ads, Meta, and LinkedIn, develop comprehensive demand generation strategies across multiple channels, and work closely with sales to optimize lead scoring and qualification processes. This position is integral in driving trial signups and campaign effectiveness.

Join Rise to see the full answer
What qualifications do I need to apply for the Demand Generation Lead position at Deskpro?

To be considered for the Demand Generation Lead role at Deskpro, candidates should have 4+ years of experience managing B2B SaaS paid acquisition campaigns. A proven track record in hitting pipeline and revenue targets through multichannel demand generation programs, along with strong expertise in digital advertising platforms is essential.

Join Rise to see the full answer
How does the Demand Generation Lead at Deskpro contribute to revenue growth?

The Demand Generation Lead contributes to revenue growth by designing and implementing full-funnel digital advertising campaigns that drive qualified leads and accelerate the sales pipeline. This includes managing the monthly digital advertising budget and ensuring maximum ROI through continuous testing and optimization.

Join Rise to see the full answer
What skills are important for the Demand Generation Lead role at Deskpro?

Important skills for the Demand Generation Lead at Deskpro include proficiency in Google Ads and LinkedIn advertising, a strong understanding of conversion rate optimization, data-driven campaign optimization techniques, and familiarity with analytics tools like Google Analytics. Knowledge of the customer service industry is a plus.

Join Rise to see the full answer
What is the work environment like for the Demand Generation Lead at Deskpro?

The work environment at Deskpro for the Demand Generation Lead is dynamic and supportive, reflecting our hybrid work schedule with in-office days on Tuesday, Wednesday, and Thursday, and remote work on Monday and Friday. We also prioritize regular team events and a culture of inclusivity.

Join Rise to see the full answer
Common Interview Questions for Demand Generation Lead
Can you describe your process for developing a demand generation strategy?

In answering this question, you should outline your strategic approach, including researching the target audience, defining objectives, selecting the right channels, and setting measurable KPIs. Highlight past examples of your strategies and how they contributed to lead generation efforts.

Join Rise to see the full answer
How do you measure the success of a demand generation campaign?

Discuss specific metrics you focus on, such as conversion rates, lead quality, cost per acquisition, and overall ROI. Mention any tools you use for tracking, like Google Analytics, and provide examples of how you’ve adjusted campaigns based on your findings.

Join Rise to see the full answer
What types of lead generation tactics have you found to be the most effective?

Share your insights on pricing models, call-to-actions, content marketing, and digital ads. Provide examples of which tactics led to successful outcomes and how you've adapted tactics to different audiences.

Join Rise to see the full answer
Describe a time when you had to optimize an underperforming campaign?

Focus on your analytical skills and ability to pivot strategies. Detail the methods you used to identify underperformance, the steps taken to optimize it, and the successful results that followed.

Join Rise to see the full answer
How do you stay updated with the latest trends in digital marketing?

This is a chance to showcase your commitment to continuous learning. Mention sources you rely on, like industry blogs, webinars, and professional networks, and share specific trends you’ve successfully implemented in your work.

Join Rise to see the full answer
How do you collaborate with sales teams to enhance lead generation?

Explain your strategy for communication and feedback loops with sales teams. Discuss how you align marketing campaigns with sales goals and the importance of shared metrics for success.

Join Rise to see the full answer
What role does SEO play in your demand generation strategy?

Elaborate on how SEO integrates into your overall marketing strategy, enhancing visibility and driving qualified traffic. Mention specific practices you've employed and their outcomes.

Join Rise to see the full answer
How do you conduct A/B testing for your campaigns?

Describe your approach to A/B testing by explaining the types of elements you test and how you analyze results to determine the most effective strategies, demonstrating your focus on data-driven decision-making.

Join Rise to see the full answer
Can you discuss your experience with marketing automation platforms?

Share your familiarity with platforms like HubSpot, discussing how you've utilized automation to streamline lead processes, nurture campaigns, and improve analytics reporting.

Join Rise to see the full answer
What do you find most challenging about demand generation in the SaaS space?

Reflect on challenges such as competition, changing buyer behaviors, and maintaining engagement. Share how you’ve tackled these challenges with innovative solutions in the past.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User
Deskpro Remote No location specified
Posted 7 hours ago
Photo of the Rise User
Posted 2 days ago
Photo of the Rise User
n2y Remote Remote, USA
Posted 9 days ago
Photo of the Rise User
Posted 4 days ago
Photo of the Rise User
Inclusive & Diverse
Diversity of Opinions
Dare to be Different
Collaboration over Competition
Growth & Learning

DeskPro is a reliable tool that allows us to handle complicated customer interactions efficiently. Techs can see at a glance exactly what tickets need handling, and the workflow for responding to tickets is intuitive and easy for new techs to lear...

7 jobs
MATCH
Calculating your matching score...
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
December 22, 2024

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!