Hotel Training & HR Specialist
Destsetters, one of the most innovative tourism marketing agencies, is looking for a Hotel Training & HR Specialist for its new external brand, Hotelier Academy. This role focuses on developing hotel training presentations, creating high-quality educational content, and conducting professional training sessions to enhance hotel performance and operational excellence. You will collaborate with clients to design customized training programs, ensuring hotel teams are equipped with the necessary skills to elevate guest experience and business efficiency.
Role and Responsibilities:
- Training & Educational Content Development: Create and deliver engaging training programs for hotel teams, covering key areas such as guest experience, operations, and service excellence.
- Hotel HR & Team Development: Assess staff performance, identify training needs, and develop strategies to improve team efficiency and motivation.
- Operational Assessment: Evaluate hotel operations to identify areas for improvement and implement training solutions that enhance service standards and guest satisfaction.
- Industry Research & Trends: Conduct research on hospitality trends to ensure training programs align with the latest industry best practices.
- Client Collaboration: Work closely with hotel owners and managers to customize training solutions that fit their operational goals and brand identity.
- Degree in Hospitality Management, Human Resources, Business, or a related field.
- 3-5 years of experience in hotel training, HR management, or hospitality operations.
- Strong presentation and public speaking skills, with experience in conducting training sessions.
- Excellent communication and consulting skills for working with clients and hospitality teams.
- Ability to develop educational content and training materials tailored to hotel operations.
- Proficiency in relevant software tools for training and reporting.
- A competitive, rising salary algorithm that rewards performance and growth.
- The flexibility to work fully remote during specific periods.
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Destsetters is one of the most dynamic hotel brands, working either on a promotion or a development level with more than 1,000 unique accommodations worldwide. Having already created two major hotel promotion brands (Travel by Interest and Hotelie...
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