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Credit Risk Manager

Company Description

WHO ARE WE?
Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities. And, that’s something we’re truly proud of. Work That Matters, People Who Care.

Job Description

WHAT'S THE JOB?

We are looking to hire an experienced Credit Risk Manager for overseeing the credit risk management process, ensuring sound credit decisions, and driving efficiencies through the use of advanced technologies and data analytics. This role is responsible for evaluating the creditworthiness of potential clients, creating credit scoring models, approving and rejecting credit applications, and updating the company’s credit policy. Leveraging modern technologies and digital tools along with a forward-thinking perspective is paramount in this role. To ensure success as a credit manager, you will have extensive experience with credit analysis and high-level analytical skills.

Manager, Credit Risk performs the following duties:

  • Assess the creditworthiness of potential and existing clients by analyzing credit agency reports and other industry information.
  • Stay updated on industry best practices, technological advancements in credit management, and data-driven decision-making and educate team members on same.
  • Champion the adoption of emerging technologies such as AI-driven credit scoring and predictive analytics tools.
  • Monitor and assess quality of active client accounts to reduce or prevent bad debt losses.
  • Produce and present key management reports, effectively communicating data and insights in a clear and concise manner.
  • Understand the structures and protections required for setting customer credit limits, and the ability to contribute to client credit assessments and portfolio strategy discussions.
  • Identify and evaluate threats and develop alternative courses of action to avoid or reduce risks.
  • Identify risk mitigation opportunities and develop/maintain portfolio reports that support this function.
  • Provide business units with advice on potential risks to receivables collection and clients ability to pay.
  • Develop, implement and communicate policies and procedures that reduce the credit risk of the organization.
  • Monitor adherence to and enforcement of risk management policies and procedures.
  • Undertake building of financial models that predict credit risk exposure of the organization and prepare performance reports.
  • Continually contribute to Dexterra’s efficient and effective credit and portfolio risk management, providing reporting on same.
  • Respond to ad hoc information requests and perform other duties as required.

Qualifications

Qualifications

  • Bachelor’s degree in accounting, finance, or professional designation.
  • 3 years proven work experience as a credit manager utilizing modern predictive technologies.
  • Strong knowledge of credit risk assessment, financial analysis and credit evaluation techniques.
  • Advanced understanding of credit agency’s finance analytics and payment performance reporting.

Competencies

  • Strong verbal and written communication skills.
  • Excellent analytical, problem solving and judgement skills.
  • Detail oriented.
  • Capable of identifying and implementing process improvements.
  • Well-developed organizational, time-management and decision-making skills.
  • Able to effectively manage fluctuating workloads and set priorities to meet deadlines.
  • Demonstrated ability to work effectively in a fast-paced, dynamic team environment.

Additional Information

Working Conditions

  • Office environment and telecommuting with a flexible work schedule, potentially requiring additional working hours as needed, to ensure business needs are continually met. 
  • Trained, as necessary, in required safety protocols.
  • Ability to travel as necessary to meet business needs – between to 25-40% should be expected.

WHAT’S IN IT FOR YOU?

  • Be part of an industry that's more important than ever!
  • Employee Referral Program!
  • Career advancement opportunities.
  • Whereas other companies are downsizing, we are growing!
  • Be #1 on day 1 by joining an industry leader.

    Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

    #IND2

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    CEO of Dexterra
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    Mark Becker
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    Average salary estimate

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    What You Should Know About Credit Risk Manager, Dexterra

    At Dexterra Group, we're on the lookout for a talented and experienced Credit Risk Manager to join our dynamic team in Mississauga. As a pivotal part of our organization, you’ll have the opportunity to shape and oversee the credit risk management process while ensuring sound credit decisions that drive our success. Your analytical prowess will shine as you assess the creditworthiness of potential clients through credit agency reports and data analytics. You’ll also be harnessing advanced technologies to create innovative credit scoring models that align with best practices. With a strong focus on leveraging AI and predictive analytics, you’ll help us stay at the forefront of the industry. The role allows you to monitor active client accounts, propose strategies to mitigate risks, and present insights through comprehensive reports to management. Furthermore, you’ll have the chance to educate your team on technological advancements and assist in shaping our company’s credit policy. If you're someone who thrives on identifying risks and developing effective solutions, then you’ll find a fulfilling career here at Dexterra. Join us to be part of a vibrant culture that celebrates diversity, encourages continuous learning, and recognizes your contributions. We’re passionate about creating built environments that have a positive impact on our communities, and we want you to be a part of that mission. If you’re ready to make a difference and take your credit risk management career to the next level, we’d love to hear from you!

    Frequently Asked Questions (FAQs) for Credit Risk Manager Role at Dexterra
    What responsibilities does a Credit Risk Manager have at Dexterra Group?

    As a Credit Risk Manager at Dexterra Group, you'll be responsible for overseeing the entire credit risk management process. This includes evaluating the creditworthiness of potential clients, creating and implementing credit scoring models, and guiding the team's understanding of industry best practices. You will analyze credit agency reports, monitor client accounts, produce management reports, and ensure adherence to risk management policies to mitigate potential losses.

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    What qualifications are necessary for a Credit Risk Manager at Dexterra Group?

    To succeed as a Credit Risk Manager at Dexterra Group, candidates should have a bachelor’s degree in accounting or finance, along with at least three years of proven experience as a credit manager. Familiarity with modern predictive technologies and strong analytical and problem-solving skills are crucial. Effective communication abilities and a keen understanding of credit risk assessment techniques will also set you apart.

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    How does Dexterra Group utilize technology in credit risk management?

    Dexterra Group places a strong emphasis on leveraging modern technologies such as AI-driven credit scoring and predictive analytics tools. As a Credit Risk Manager, you will champion the adoption of these technologies to enhance decision-making processes and improve the efficiency of credit risk assessments, enabling better risk mitigation strategies.

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    What work environment can a Credit Risk Manager expect at Dexterra Group?

    At Dexterra Group, the working environment is flexible, allowing for both office and telecommuting options. You can expect a supportive culture that encourages a work-life balance. The role may require some travel, with an expected range between 25-40%, as you engage with various business units and manage client assessments.

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    What career growth opportunities exist for a Credit Risk Manager at Dexterra Group?

    Dexterra Group promotes a culture of professional growth and development. As a Credit Risk Manager, you will have ample opportunities for career advancement, including the chance to develop new skills and take on greater responsibilities as the company continues to grow and evolve within the industry.

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    Common Interview Questions for Credit Risk Manager
    Can you explain your experience with credit risk assessment?

    During the interview, emphasize your background in evaluating client creditworthiness by detailing the methodologies and tools you've employed in previous roles. Discuss specific examples where your assessment impacted the decision-making process, highlighting your analytical skills and understanding of credit agency reports.

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    How do you stay updated on industry best practices in credit risk management?

    Address this question by mentioning professional resources you utilize, such as industry publications and webinars, as well as networking with experts in the field. Highlight your commitment to continuous learning and how you share valuable insights with your team to enhance their knowledge.

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    What advanced data analytics tools have you used in your previous roles?

    Be prepared to discuss any advanced analytics tools you've worked with, such as predictive analytics software or machine learning applications. Explain how you've leveraged these tools to improve credit scoring models and streamline credit assessments in your past positions.

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    Can you provide an example of a time you identified a credit risk and how you addressed it?

    Use the STAR method (Situation, Task, Action, Result) to structure your response. Share a specific scenario where you identified a risk, the steps you took to mitigate it, and the positive outcomes that resulted, demonstrating your proactive problem-solving abilities.

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    How do you prioritize your tasks in a fast-paced environment?

    Explain your approach to prioritizing workload and managing deadlines. Discuss techniques such as time management strategies, task organization methods, and collaboration with team members to ensure that urgent tasks are completed without compromising quality.

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    Describe your experience with credit scoring models.

    Talk about your experience in developing or implementing credit scoring models. Provide insights into the models you have created or worked with and how they have contributed to making sound credit decisions at your previous workplace.

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    What strategies do you use to communicate findings from credit analysis to management?

    Highlight the importance of clear and concise reporting. Discuss how you tailor your presentations to the audience and utilize visual aids, data visualization tools, and actionable insights to ensure that leadership clearly understands your analysis and recommendations.

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    How do you handle disputes regarding credit decisions?

    Emphasize your communication and negotiation skills by discussing how you approach disputes from a customer service perspective. Mention your ability to listen actively, gather relevant information, and propose cooperative solutions while maintaining the integrity of credit policies.

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    What role does teamwork play in credit risk management?

    Discuss the collaborative nature of credit risk management, emphasizing the importance of teamwork in sharing insights, learning from colleagues, and making well-informed decisions. Share examples of successful teamwork in your past roles that have led to improved credit risk outcomes.

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    How would you approach developing a new credit policy?

    Outline your process for developing a new credit policy by discussing the importance of data analysis, stakeholder input, and regulatory compliance. Highlight your capability to balance risk with business opportunities to create a policy that supports growth while protecting the organization's interests.

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