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Senior Customer Success Manager, Enterprise  image - Rise Careers
Job details

Senior Customer Success Manager, Enterprise

Dialpad is transforming how the world works together and seeking a Senior Customer Success Manager to lead post-sales activities, drive customer adoption, and maintain strong customer relationships.

Skills

  • Customer Success Management
  • Telecommunications
  • C-level executive interaction
  • Presentation and written communication
  • Time management and organizational skills
  • Cross-departmental collaboration
  • Analytical and problem-solving skills

Responsibilities

  • Lead post-sales activities
  • Manage customer adoption and training
  • Conduct Business Reviews and status calls
  • Maintain deep understanding of solutions
  • Manage customer escalations

Benefits

  • Flexible time off
  • Medical, dental, and vision plans
  • Monthly stipend for cell phone and home internet bills
  • Reimbursement for gym membership costs
  • Professional development expenses reimbursement
To read the complete job description, please click on the ‘Apply’ button
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CEO of Dialpad
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Craig Walker
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$115,000/yr - $141,933/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
June 1, 2024

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