Job details
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Senior Customer Success Manager, Enterprise
Dialpad is transforming how the world works together and seeking a Senior Customer Success Manager to lead post-sales activities, drive customer adoption, and maintain strong customer relationships.
Skills
- Customer Success Management
- Telecommunications
- C-level executive interaction
- Presentation and written communication
- Time management and organizational skills
- Cross-departmental collaboration
- Analytical and problem-solving skills
Responsibilities
- Lead post-sales activities
- Manage customer adoption and training
- Conduct Business Reviews and status calls
- Maintain deep understanding of solutions
- Manage customer escalations
Benefits
- Flexible time off
- Medical, dental, and vision plans
- Monthly stipend for cell phone and home internet bills
- Reimbursement for gym membership costs
- Professional development expenses reimbursement
To read the complete job description, please click on the ‘Apply’ button
Dialpad Glassdoor Company Review
Craig Walker
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Dialpad DE&I Review
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$115,000/yr - $141,933/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
June 1, 2024
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