Senior Manager, Global SEO

About DialpadAi that means businessDialpad pioneered the first Ai-powered customer communications platform that now serves as the secure foundation for all Dialpad products. By bringing all conversations together in one place, businesses of all sizes in any industry can instantly unlock the power of Ai to unite people, automate tasks, streamline workflows, collect data-driven insights, and turn conversations into opportunities that drive growth. Supported by notable investors like Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Visit dialpad.com to learn more.About the roleDialpad is searching for a Senior Manager, SEO in our marketing organization. This person will be responsible for developing and executing strategies and tactics to grow organic traffic, demand, and pipeline. This includes conducting keyword research, championing SEO best practices for web content, forecasting quarterly targets, and monitoring KPIs and attainment to goals. You will also manage a team of Outreach Specialists, and collaborate with other marketing teams, content writers, web developers, and external partners to ensure Dialpad is following SEO best practices.The ideal candidate is passionate about SEO, has a growth mindset, excellent interpersonal skills, can manage multiple projects and internal stakeholders, and understands the strategic big picture to bring the right tactics together.What you’ll do• Develop and implement a comprehensive SEO strategy to drive inbound pipeline growth and Dialpad’s business goals.• Conduct in-depth keyword research, optimize metadata, analyze competitors, and perform technical and on-page audits to identify areas for improvement.• Lead and mentor a team of Outreach specialists, fostering a culture of innovation and excellence.• Manage SEO content production in collaboration with content team, including providing recommendations for new content opportunities and optimizations of existing content, that align with SEO goals.• Oversee and implement technical SEO initiatives, including site speed optimization, mobile-first indexing, and structured data implementation, in partnership with engineering team.• Manage relationships with external SEO partners and vendors.• Report on KPIs and SEO impact to senior leadership and cross-functional partners.• Partner with stakeholders to develop and champion best practices for SEO, workflows, and governance.• Stay up-to-date on industry trends and algorithm updates, adjusting strategies and tactics accordingly.Skills you’ll bring• * 5+ years of experience in SEO, with proven track record of driving organic traffic growth and performance.• Strong analytical skills and ability to translate insights into actionable strategies.• Deep understanding of technical SEO, on-page optimization, and content strategy.• Proficiency in SEO tools (e.g., SEMrush, Ahrefs, Google Search Console).• Excellent communication and presentation skills.• Experience managing and developing teams.Bonus points if you have• Experience in Contact Center industry or Ai-focused company.• Experience with Contentful CMS.Dialpad benefits and perksBenefits, time-off, and wellnessAn apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more!Professional developmentDialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year.CultureWe’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.Compensation and equityTeamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success.Diversity, Equity, and Inclusion (DEI) at DialpadAt Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life.Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.