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Director of Credit Finance

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!OVERVIEW:Director-Credit Finance, oversees key financial drivers related to the Dick’s Sporting Goods credit program, drives credit revenue growth, and handles third-party payments to improve profitability and customer engagement. The Director-Credit Finance will play a pivotal role in shaping financial strategies to elevate the Dicks Sporting Goods credit card portfolio. This position requires thought leadership to drive growth and innovation, effective project management, and the successful execution of credit card initiatives. Collaborating closely with external credit card bank partners, the Manager will also work cross-functionally with internal Marketing, Customer Insights, Store Operations, Loyalty, Analytics and Tech to design, execute, and measure programs.The ideal candidate has a strong background in finance, a deep understanding of the retail credit card business, knowledge of third-party payments (including fees and chargebacks), and a proven track record of financial leadership for a successful loyalty programJob Duties & Responsibilities:Strategic Planning• Develop and implement financial strategies to support the company’s overall business objectives• Develop and implement strategies to maximize the DICK’s Sporting Goods credit program• Create and deliver monthly credit scorecards and credit statistics reports to senior management, highlighting areas of concern or opportunity.Manage Financial Relationships with Third-Party Partners• Manage relationships with key partners in the credit landscape• Develop strategies to optimize third-party sales through technology, market tools, and new products• Minimize third-party fees through contract negotiations, least-cost routing, or technology enhancementsLoyalty Initiative Support• Serve as the key financial partner to the marketing team in designing customer loyalty programs to increase customer retention and engagement• Develop pro formas for loyalty and credit marketing initiatives• Analyze performance to identify trends and opportunities for loyalty initiatives• Collaborate with the marketing team to measure effectivenessFinancial Performance and Compliance• Oversee budgeting, forecasting, and financial planning processes• Monitor financial performance, identify trends, and provide actionable insights to senior leadership• Ensure compliance with financial regulations and standards. Create and enforce credit policies to ensure compliance with regulations• Conduct in-depth credit analysis to assess and mitigate risks• Monitor and report on credit performance and trends.QUALIFICATIONS:• Bachelor's Degree• Master's Degree Preferred• 10-15 years experience• Minimum of 10 years of experience in finance and loyalty, with at least 5 years in a leadership role
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What You Should Know About Director of Credit Finance, DICK'S Sporting Goods

If you’re looking to lead with impact, the role of Director of Credit Finance at DICK’S Sporting Goods in Pittsburgh, PA, could be your perfect match! With our mission to elevate the athlete’s experience through strategic financial initiatives, this position offers a unique opportunity to shape the future of our credit program. You'll be the go-to person for overseeing crucial financial drivers that directly tie into our credit card portfolio. Your leadership will be essential as you team up with external credit card partners and collaborate across departments like Marketing and Analytics to launch innovative financial strategies that boost credit revenue growth and enhance customer engagement. Your insights will help ensure every financial decision aligns with our overarching goals and values, including fostering an inclusive workplace. It's a chance to champion projects that not only improve profitability but also make a real difference in our loyal customer base’s lives. If you have a robust background in finance, particularly in the retail credit card sector, and a flair for project management, we want you on our team. Join us and bring your expertise to play a vital role in elevating our financial strategies and revolutionizing how our customers engage with the DICK’S Sporting Goods brand!

Frequently Asked Questions (FAQs) for Director of Credit Finance Role at DICK'S Sporting Goods
What are the key responsibilities of a Director of Credit Finance at DICK’S Sporting Goods?

The Director of Credit Finance at DICK’S Sporting Goods is responsible for overseeing key financial drivers of the credit program, driving credit revenue growth, and managing third-party payments to enhance profitability and customer engagement. This role involves strategic planning, management of financial relationships with partners, support for loyalty initiatives, and ensuring compliance with financial regulations.

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What qualifications do I need to be a Director of Credit Finance at DICK’S Sporting Goods?

To qualify for the Director of Credit Finance position at DICK’S Sporting Goods, candidates typically need a Bachelor's degree, with a Master’s preferred, along with 10-15 years of experience in finance and loyalty programs. At least 5 years should be in a leadership role, demonstrating a strong understanding of retail credit card business and financial management.

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How does the Director of Credit Finance support the loyalty programs at DICK’S Sporting Goods?

The Director of Credit Finance plays a pivotal role by serving as the primary financial partner to the marketing team. This position helps design and implement customer loyalty programs aimed at improving retention and engagement, as well as analyzing performance metrics to uncover trends and opportunities for enhancements in loyalty initiatives.

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What experience is preferred for the Director of Credit Finance job at DICK’S Sporting Goods?

Candidates aiming for the Director of Credit Finance role at DICK’S Sporting Goods are preferred to have significant experience—specifically 10 or more years focused on finance and loyalty, with at least 5 years in a leadership capacity. A deep understanding of third-party payments, credit analysis, and financial compliance is also highly valued.

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What impact does the Director of Credit Finance have on customer engagement at DICK’S Sporting Goods?

The Director of Credit Finance directly influences customer engagement by overseeing programs that optimize credit offers, refine loyalty initiatives, and ensure that financial strategies resonate with the customer base. By prioritizing customer insights and utilizing data to improve financial offerings, this role enhances the overall shopping experience, driving brand loyalty.

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Common Interview Questions for Director of Credit Finance
Can you describe your experience in managing credit programs?

When answering this question, highlight specific examples of credit programs you have managed. Discuss your strategic approach, the metrics you used to measure success, and any challenges you overcame to show your ability to lead effectively in this domain.

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How do you approach financial planning and forecasting?

To answer, elaborate on your methodology in financial planning and forecasting. Provide examples of tools or models you've used, and mention how you analyze data to make informed forecasts that align with business goals.

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What strategies have you implemented to improve profitability in financial programs?

Discuss particular strategies you’ve created or implemented that resulted in increased profitability. Be sure to include quantitative outcomes and any innovative techniques or methodologies you employed to drive results.

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How do you ensure compliance with financial regulations?

When discussing compliance, detail your knowledge of financial regulations relevant to the role. Mention processes you have put in place in past roles to monitor adherence and how you handle audits or assessments.

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Describe a time you had to negotiate with third-party financial partners.

Share a specific situation where you successfully negotiated terms with third-party partners. Talk about the objectives of the negotiation, your approach, and what the outcome was, emphasizing your skills in maintaining strong professional relationships.

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How do you stay informed about trends in credit finance?

Discuss various resources you utilize to stay on top of market trends, such as industry conferences, publications, or professional organizations. This shows your commitment to continuous learning in the finance field.

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What tools or technologies have you used in credit finance management?

Mention specific tools or software you have used in previous roles for financial management. Explain how those tools helped you streamline processes or improve data analysis to enhance decision-making.

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Can you explain the significance of customer loyalty programs?

Clarify the relationship between customer loyalty programs and company profitability. Discuss how these programs can lead to increased customer retention rates and higher lifetime value, which are critical metrics for the company.

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How do you evaluate the performance of financial initiatives?

When answering, explain the KPIs you typically look for when evaluating performance. Talk about both quantitative metrics and qualitative assessments, and how you use these insights to refine future strategies.

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What leadership style do you employ in a financial team setting?

Describe your leadership style and how it fosters collaboration and productivity within your team. Share examples of how you have led teams through challenges, ensuring that communication and accountability were prioritized.

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We create an inclusive environment where passionate, skilled, and diverse teammates thrive. We create and build leading brands that serve and inspire athletes. We make a lasting impact on communities through sport. We deliver shareholder value t...

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Full-time, on-site
DATE POSTED
December 17, 2024

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