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Social Media Supervisor, TV & Streaming

Please note that DMM will only contact you using email addresses that end in .com. We have been made aware that someone may be using aliases such as careers@digitalmediamanagement.us to contact individuals as part of an apparent scam. Those individuals are not affiliated with DMM, so we do not recommend interacting with that email alias, or any others that do not end in .com should you receive email correspondence that claims to be from us. If you have any questions or concerns, please do not hesitate to contact us at careers@digitalmediamanagement.com.



Digital Media Management (DMM), a Keywords Studios company, is a full-service social media agency that specializes in 360 campaigns for the entertainment, games, and consumer brands industries. DMM creates groundbreaking social-first marketing campaigns rooted in innovative strategy, and provides clients with community management, creative, video production, influencer, talent, and performance marketing capabilities.


We are looking for a Social Media Supervisor, TV & Streaming to join our growing Platform team. The Social Media Supervisor, TV & Streaming will be responsible for creating and overseeing innovative social media brand strategies and campaigns for a top TV client and will need extensive experience leading a team on social media strategies, social tone and voice specifically for entertainment brands. The Social Media Supervisor, TV & Streaming will also manage a team of Social Media Managers and will lead the team, and client relationships, when implementing out-of-the-box and social-first brand voices, content, and community management strategies that engage audiences and encourage conversation.


Your Impact
  • Lead and communicate client social media strategy, social voice & tone, content and community management 
  • Build meaningful relationships with day-to-day clients, partnering with them to understand and identify their business issues, strategies, initiatives, priorities and expectations 
  • Manage a small team of social media managers working on various brands
  • Provide quality assurance on all social media content calendars and posting to social media accounts by your team members.
  • Lead and optimize the day-to-day operations of the account including management of approvals for all deliverables across various projects
  • Manage the scope to ensure that we are fulfilling our obligations to the client 
  • Develop initiatives to provide creative solutions to achieve the client’s objectives 


Your Experience
  • 4-5 years of experience in the social media space
  • Must have entertainment experience; TV/Streaming experience preferred
  • Multicultural marketing and Agency experience is preferred
  • Experience leading cross functional campaigns and projects 
  • Experience leading and mentoring social media professionals 
  • A passion for TV and entertainment as well as a keen understanding of audience behaviors online
  • Ability to develop and maintain timelines, assets and the many moving parts of a campaign
  • Ability to manage multiple projects and extremely tight deadlines in a fast-paced environment
  • Ability to collaborate and work as part of a team.


Your Availability
  • M-F: 9am-6pm PST
  • Occasional weekends and holidays


$95,000 - $100,000 a year
The salary range for this role is $95,000-$100,000 and is based on experience, responsibilities of the position, subject matter expertise and is location specific.

We also know how important benefits are to your overall compensation package and take them seriously. Work/life balance, health insurance, DEI and training are all an important part of the DMM DNA. (Benefits are dependent on eligibility.)

Benefits:
-DMM pays 100% of the cost for employee medical, dental, and vision premiums, as well as covers 40% of dependent premium costs.
-Employer paid life insurance 
-A tax-advantaged health savings account (HSA)
-A 401(k) plan that provides employees with automatic enrollment at 3% of your salary with a full employer match of your first 3% contribution, all fully vested 
-Paid family leave

Work/Life Balance:
-Open PTO: DMM offers unlimited vacation, 10 sick days & 5 mental health days
-DMM Fridays: Employees have the opportunity to sign off early and kick-start their weekends at 2pm on Fridays

DEI:
-DMM offers DEI specific training focused on preventing discrimination and harassment in the workplace
-ERGs focusing on diverse perspectives across DMM to promote diversity, inclusion, and shared experiences 
-Generous donation match to non-profits of interest to our employees

Training: 
-Extensive onboarding that includes working with multiple departments to learn the DMM way
-Frequent trainings on the latest tools and trends and how to optimize them for our clients

Company culture you ask? Our company culture is casual, fun, and empowering. There is a lot of room for growth in this role! That’s right, no glass ceiling and room to learn.


Digital Media Management is an equal opportunity employer. We work together to create a space that fosters diversity and inclusion across race, color, gender, sexual orientation, gender identity/expression, disability, age, national origin, and veteran status. Our diversity strategy is simple: grow a team of creative, innovative, passionate people from varied backgrounds to produce best-in-class digital campaigns.

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What You Should Know About Social Media Supervisor, TV & Streaming, Digital Media Management

If you're passionate about social media and entertainment, then the Social Media Supervisor role at Digital Media Management (DMM) in sunny Los Angeles, CA, might be just what you've been looking for! As a key player in our growing Platform team, you will have the exciting opportunity to create and oversee innovative social media strategies and campaigns for a top TV client. Your extensive experience in leading teams with social media strategies specific to entertainment brands will truly shine here, as you'll be responsible for guiding a group of talented Social Media Managers. Together, you’ll work to develop out-of-the-box, engaging brand voices that connect with audiences and spark conversations. Communicating client strategies, ensuring quality assurance for content, and optimizing daily operations will be a vital part of your impact. At DMM, we not only prioritize creative solutions to meet our clients’ objectives but also foster a culture of fun and empowerment. With benefits like unlimited PTO, 100% medical premium coverage, and a supportive work environment, it's clear that we're serious about our employees’ well-being. If you're ready to lead and make a difference, come join us at DMM, where there's truly no glass ceiling and plenty of room for growth!

Frequently Asked Questions (FAQs) for Social Media Supervisor, TV & Streaming Role at Digital Media Management
What are the main responsibilities of a Social Media Supervisor at Digital Media Management?

As a Social Media Supervisor at Digital Media Management, your primary responsibilities include leading client social media strategies, overseeing the content calendar, managing a team of Social Media Managers, and ensuring quality assurance for all deliverables. You'll also build relationships with clients to understand their business objectives and create innovative solutions that engage audiences.

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What qualifications do I need to apply for the Social Media Supervisor role at DMM?

To apply for the Social Media Supervisor position at Digital Media Management, you should have 4-5 years of experience in social media, specifically within the entertainment industry, with TV/streaming experience preferred. Strong leadership skills, multicultural marketing expertise, and the ability to manage multiple projects under tight deadlines are essential for success in this role.

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What is the company culture like for the Social Media Supervisor position at DMM?

The company culture at Digital Media Management is casual, fun, and empowering. As a Social Media Supervisor, you'll thrive in an environment that fosters creativity and collaboration, with opportunities for growth and professional development. DMM is also committed to diversity and inclusion in the workplace.

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What benefits does Digital Media Management offer for the Social Media Supervisor position?

Digital Media Management offers a comprehensive benefits package for the Social Media Supervisor position, including 100% coverage for employee medical, dental, and vision premiums, unlimited PTO, and a 401(k) plan with employer matching. You’ll also enjoy early sign-offs at 2 PM on Fridays and extensive training opportunities.

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How does Digital Media Management support professional growth for Social Media Supervisors?

Digital Media Management supports professional growth by offering extensive onboarding programs, frequent training on the latest tools and trends, and opportunities for mentorship and collaboration across departments. The culture encourages continuous learning and provides paths for advancement within the company.

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Common Interview Questions for Social Media Supervisor, TV & Streaming
How would you define a successful social media strategy for a TV client?

A successful social media strategy for a TV client would be one that aligns with the client's objectives while engaging the target audience through creative and relevant content. It should also incorporate performance metrics to assess effectiveness and adjust tactics as needed.

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Can you provide an example of a time you led a team to achieve a social media goal?

Certainly! It's important to showcase a specific project where you set clear objectives, delegated tasks according to team members’ strengths, and maintained open communication throughout the process. Highlight how your leadership contributed to achieving measurable results.

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What tools do you find most effective for managing social media campaigns?

Tools like Hootsuite or Sprout Social are great for scheduling and analytics. Mention your experience with these tools and how you’ve used them to enhance campaign performance and streamline operations in past roles.

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How do you approach building and maintaining client relationships?

I approach building client relationships through regular check-ins, understanding their needs deeply, and being proactive in addressing any concerns. Demonstrated success in previous roles, such as successfully managing expectations and delivering results, would also be significant.

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What strategies would you use to engage a multicultural audience?

To engage a multicultural audience, I would focus on inclusive content that resonates with diverse cultural backgrounds. This includes using tailored messaging and visuals that reflect the audience’s values and experiences to foster a stronger connection.

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Describe your experience with crisis management on social media.

Discuss a specific instance where you managed a social media crisis effectively. Your response should highlight your ability to stay calm under pressure, communicate transparently, and execute a recovery plan, demonstrating the importance of quick and strategic responses.

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How do you stay updated on the latest social media trends?

I stay updated on social media trends by reading industry blogs, attending webinars, and participating in professional forums. Sharing how you’ve implemented new trends into previous campaigns could showcase your dedication to staying relevant.

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How would you measure the success of a social media campaign?

Measuring the success of a campaign typically involves tracking engagement metrics such as likes, shares, and comments, as well as conversions and audience growth. Discussing specific KPIs you’ve used in the past can provide further insights into your analytical skills.

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How do you ensure your social media content resonates with the target audience?

I ensure content resonates with the target audience by conducting thorough research on audience preferences, testing different types of content, and using analytics tools to refine strategies based on performance metrics. Highlight any past successes that illustrate this approach.

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What is the most challenging aspect of managing a social media team, and how do you overcome it?

The most challenging aspect can be aligning the team’s creative vision while meeting client expectations. I overcome this by fostering a collaborative culture where team members feel comfortable sharing ideas and feedback while maintaining clear communication with clients.

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Digital Media Management is a full-service agency dedicated to managing high-profile individuals, brands and theatrical movies across all digital platforms.

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Full-time, on-site
DATE POSTED
December 21, 2024

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