Job details

Director, Business Analysis

Overview:

Suzy puts the voice of your consumer at your fingertips. Whether you’re a novice or an expert researcher, our platform brings advanced tools together with the highest quality audience to deliver insights in minutes. Some of the biggest brands in the world use Suzy to deliver breakthrough products and experiences backed by data-driven decisions. Learn more at www.suzy.com.

Suzy is hiring a Director of Business Analysis to help drive and optimize strategies that improve operational efficiency within our product-development process. You will lead a team of business analysts who work closely with Product Management and other key stakeholders to gather and document business requirements for features and systems supporting Suzy’s client and consumer experiences.

This role reports directly to the Chief Product Officer and will work closely with partners from the Product Management, Engineering, Business Development, Research Science, User Experience, and Legal teams to ensure Suzy’s solutions continue to push boundaries and engage customers. You’ll be responsible for managing a small team of business analysts but may also gather requirements and create detailed project plans yourself, working closely with cross-functional teams to bring our solutions to life.

Responsibilities:

Elevate team member performance and seek ongoing opportunities to improve all aspects of the requirements management process
Collaborate with product management and key stakeholders to ensure that our business analysts are defining and documenting business requirements effectively
Work with product management to ensure the engineering team is aligned with all business requirements throughout the development process
Execute responsibilities critical to the implementation of large and complex projects, including regular communication with senior product leadership
Ensure that team members create functional specifications and align with QA in translating these specifications into test scripts
Develop and maintain a documentation repository related to larger ecosystems and frameworks that connect features, user roles and permissions, and other considerations across the platform

Qualifications:

At least 10 years of prior experience as a business analyst, preferably for a software company
The ability and desire to manage and mentor a team of business analysts
A demonstrated ability to drive the definition, prioritization, and documentation of customer business requirements
Strong interpersonal skills to collaborate with stakeholders and internal cross-functional teams
Self-motivated, well-organized and strict attention to details
Superior written and oral communication skills
Ability to prioritize and work on multiple projects at the same time

Benefits:

We take care of our employees and their families. We have generous health dental and vision benefits, and our 401K plan vests immediately
A friendly, fun, and collaborative work environment that allows for frequent exposure to executives
The opportunity to make an immediate impact as a part of a fast-growing company
The target base compensation for this role is $155,000 - $170,000.

Suzy is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to ensure all people feel supported and connected at work.

Suzy is committed to protecting its customers, employees, partners, and the company as a whole, from damaging acts that are intentional or unintentional. Effective security is a team effort involving the participation and support of every user who interacts with company information/data and systems. It is the responsibility of each individual to help protect company information assets.

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