Job details

Director, Ministry Success & Consulting

Overview:

Lifeway is seeking a Director, Ministry Success & Consulting who will ultimately be responsible for the successful execution of ministry engagement strategies. As the Director, you will work closely with Marketing, Publishing and other sales team to ensure the team has the resources to be successful. You will be a leader of leaders, a coach at heart, love to see others succeed, and maintain a deep conviction that Lifeway resources can help church staff disciple their congregations.

Lifeway is a place where you can bring your faith and work experience to join in the most important mission in the world: making disciples of Jesus Christ. Whether you’re a creator or storyteller, data guru or problem-solver, or anywhere in between, if you’re passionate about serving the church, we have a place for you. Lifeway has a strong Work from Anywhere (WFA) culture that is deeply focused on our mission and values. While headquartered in Nashville, TN, many of our positions are remote-eligible and have autonomy and flexibility with work hours. We provide equipment and resources to ensure team members have access to a productive and ergonomic workspace. We believe building relationships and community is essential to how we work together, so Lifeway hosts all-team meetings several times per year and provides travel for key team gatherings for remote-based team members. Full-time employees are eligible for enrollment in our comprehensive benefits plans including healthcare, vacation and sick time, holiday pay, care days, 401(k) plan, maternity and paternity leave, adoption assistance, mission trip time, and more. If this sounds like a place where you would be excited to serve the kingdom of God, we would love for you to join our team.

Learn more about our culture at team.lifeway.com/culture-code

This is a remote position in the U.S. with occasional travel to Nashville for in-person team gatherings. #LI-Remote

Responsibilities:

Provide leadership, coaching, and inspiration to Customer Success Representatives and Auxano consulting staff. Teach and train team to identify growth areas and opportunities at the individual, team and department level
Play a significant cross-functional role as the primary advocate for the church ensuring that Lifeway continues to offer the most relevant products and services that serve the church well while meeting internal performance goals
Develop, test and execute a business plan that positions Lifeway as a ministry thought leader leading to deeper relationships with churches while meeting and exceeding key revenue and performance goals
Develop a plan to leverage technology and data to inform and support decision making. This will require a robust set of metrics with supporting reporting
Provide timely and accurate monthly and quarterly revenue forecasts that are grounded in your understanding of the business and the data that supports it
Participate in key sales cycles and maintain excellent cross-functional relationships
Participate as a key member of the Sales Leadership team
Ability to travel overnight, 15% minimum

Qualifications:

Education

Bachelor's degree, Required

Seminary degree or other theological training, strongly preferred

Experience / Skills Required

Live out Lifeway’s mission and values, showing deep commitment to Kingdom work
Minimum 3 years' experience consulting and/or church leadership
Minimum 8+ years' experience selling value-based products and/or services
Advanced understanding of the Christian content market and its customers
Strong operational and analytical skills
Excellent oral and written communication skills
Successful master of sales management, lead generation management

Active participation in an evangelical Christian church

Strongly Preferred Skills

Prior experience church planting, starting new ministries, and/or church revitalization, strongly preferred
Experience implementing and building a new remote sales team
Prior experience working with CRM, strong preference given to Salesforce

Lifeway Christian Resources Glassdoor Company Review

4.3