Job details

Director of Admissions

About Us

Howard Community College (HCC) is an exciting place to work, learn, and grow! We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, 2009-2020.

Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!

Position Title

FLSA

FT/PT

Full Time

Hours Per Week

37.5

Work Schedule

8:30 am - 5:00 pm M-F; evenings and weekends in peak periods

Grade

Minimum Compensation

General Responsibilities

The director of admissions is responsible for providing leadership and expertise in executing a data-driven strategy for all college admissions activities. This position provides leadership of a team that is charged with creating a positive, personal connection while guiding students through the admissions process using a holistic approach by connecting students to resources including and not limited to academic advising, registration, placement testing, financial aid, scholarships, and other payment options, and orientation to ensure students are set up for success. The director develops and maintains strong relationships with internal and external partners.

Work Performed

Provides strategic leadership in advancing HCC’s enrollment goals.
Establishes goals to convert applicants to enrolled students and provides progress reports.
Leads strategic planning, budget, and assessment for the department.
Administers staff training programs related to converting a diverse pool of applicants to enrolled students and provides training to student ambassadors.
Supervises assistant director and assists in hiring admissions coaches and support staff.
Serves on committees as requested.
Employs technology and strategies to help students navigate through the enrollment and registration process.
Manages and provides first course selection and other support as needed to start the first semester.
Manages and provides guidance and support through the enrollment process assisting students as needed with the submission of required documentation and completion of registration activities.
Ensures students have a plan to pay by assisting with the financial aid and scholarship application process.
Contacts assigned roster of admitted students to set up initial and follow-up appointments
Tracks and monitors student enrollment progress.
Follows communication plan to keep student momentum moving, assisting students as needed to overcome enrollment obstacles.
Clearly communicates enrollment requirements and refers to campus resources as needed to ensure student success.
Cultivates connections with students to keep them engaged in the process.
Develops and conduct programs and workshops to assist students and parents through the enrollment process. These programs require significant collaboration with other departments and offices across campus.
Provides on-going quality communication, effective customer service, and support to applicants by using consistent, effective outreach and follow-up contacts including in-person activities, phone calls, and digital communication; documents and tracks contact data into computer systems ensuring compliance with any regulatory requirements.
Maintains and updates records and files on admissions activities along with collected student information using the college’s client relationship management system and student information system; creates and submits reports.
Works with personal interest students to navigate registration and educating students on tools and resources.
Other duties as assigned related to navigating the enrollment process.

Minimum Education Required

Master’s degree

Minimum Number of Years Experience Required

Other Knowledge Required

Prior supervisory, planning, and budgetary experience.
Demonstrated organizational and managerial skills.
Ability to meet complex goals and collaborate with various departments on key initiatives
Knowledge of college admission, financial aid processes, and community outreach
Competency in planning and delivering enthusiastic presentations via electronic media including webinars/webcasts.
Competency in organizing data and preparing reports.
Proficiency with Microsoft Office applications (Word, Excel, and PowerPoint).
Ability to communicate with applicants via social media modalities.
Excellent interpersonal, written, and oral communication skills; confidence speaking in small/large groups and with people from diverse backgrounds; and ability to quickly establish rapport and engage prospective students.
Self-motivated with the ability to work/travel independently and set priorities to achieve goals/objectives.
Demonstrated ability to foster a cooperative team-focused work environment.
Commitment to diversity. Champion for equity.
Ability to maintain strict confidentiality of work-related information and materials while abiding by state and federal privacy laws including FERPA.

Working Conditions

Work extended hours during peak periods. Substantial evening and weekend work. Extensive follow-up work, database use, responding to inquiries, meetings, etc. Ability to manage changing priorities in a fast-paced environment. Flexibility required.

Supervisory Postion?

Yes

Division

Enrollment Services (Div)

Department

Admissions & Advising

Posting Detail Information

Posting Number

B186P

Number of Vacancies

Best Consideration Date

06/09/2023

Job Open Date

05/19/2023

Job Close Date

Open Until Filled

Yes

Job Category

Staff

Benefits Summary

Howard Community College offers competitive salaries, excellent medical and dental selections, tuition reimbursement and paid leave programs. As a participating member of the Maryland Retirement and Pension System, HCC offers two retirement options: The Pension, which requires a 7% employee contribution and The ORP, a 403(b) with a 7.25% employer contribution only. Employees in positions that do not require a bachelor’s degree must participate in The Pension. Employees that possess a bachelor’s degree and hold professional positions that require a bachelor’s degree may choose to participate in either The Pension or The ORP.

Applicant Instructions

*Pre-employment criminal background investigation is a condition of employment.

HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Due to HCC policy, only employees living in states contiguous to Maryland are eligible for work at HCC and include Virginia, West Virginia, Washington DC, Pennsylvania. Candidates must live in the commutable area or willing to relocate at their own expense if offered the position because HCC does not offer relocation benefits.

Please complete the entire HCC Employment Application (Candidates will be evaluated on completing the college’s application in full).

Quick Link for Internal Postings

https://howardcc.peopleadmin.com/postings/2763

EEO Statement

Howard Community College (HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status.

HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at 443-518-1100.

Howard Community College Glassdoor Company Review

3.2

Howard Community College DE&I Review

No rating

CEO of Howard Community College

Kathleen Hetherington

Approve of CEO

By Howard Community College

Howard Community College (HCC) provides academic programs to students in Maryland's Howard County. More than 7,900 of its students pursue studies leading to immediate employment upon graduation or transfer to four year colleges (many go to the Uni...

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FUNDING

Public

INDUSTRY

Colleges & Universities

TEAM SIZE

501-1000

LOCATION

Hybrid, based in Columbia, MD

DATE POSTED