MISSION
We are seeking individuals as Director of Logistics and Transportation in the area of Supply Chain Operations under the guidance of the executive leadership. This candidate must have a curious mindset to solve business problems and tackle key challenges immediately. In this role, you will lead, develop, and grow a high performing logistics & transportation operation into a force to be reckoned with. You will be tasked with auditing our current needs and identifying fresh innovative ways to prepare us for hypergrowth. This is an incredibly hands-on role where you will wear many hats to keep the swag supply chain running smoothly!
RESPONSIBILITIES
- Work closely with all supply chain operation teams, finance team, sales teams under the guidance of the executive leadership.
- Ensure all freight operations functions are performed in a timely, cost-effective manner consistent with all carriers and 3PL providers company operations procedures and requirements.
- Manage and oversee all inbound and outbound carrier (domestic and international)
- Manage company’s spend vs budget for all domestics and international freight carriers.
- Hold domestic and international freight carriers accountable to service and cost expectations via ongoing daily, weekly, and monthly management & meetings, facilitate RFP processes and build 1-2-3-year strategy for carrier portfolio.
- Manage key metrics for logistics carriers and providers with scorecards and course-correct as necessary
- Target reduction of freight expense as a percentage of revenue per customer/package & negotiate competitive pricing across all parcel and LTL carriers.
- Introduce and launch regional carriers as a part of the carrier portfolio as needed
- Identify internal process issues to improve service and cost reduction
- Develop “cost to serve” database for outbound supply chain
- Provide project management support for on-boarding additional SwagUp warehouses and/or new 3PL partners
- Create and maintain SOPs
- Create RFI, RFP, and RFQ’s
- Perform ROI, P&L, & operational analysis
- Assist with the development of new processes while providing insight and feedback to help move the company forward.
- Work cross-functionally with other departments in order to assist with achieving company goals.
- Lead a high performing team of 5+
- Be a People Leader
- Bring a teacher mentality to our team, and look to push our team in the right direction.
REQUIREMENTS
- Bachelor's degree or master’s degree in Supply Chain Management, transportation, economics, business administration, project management, or a similar field.
- 5+ years of experience or technical background of TMS
- Knowledge of ERP and WMS is preferred
- 5+ years of experience in an industry-related field
- Experience in creating data, analyzing metrics and data-driven decision-making
- Proven ability to design and execute a supply chain strategy
- Strong negotiation and interpersonal skills
- Strong written and oral communication skills
- Up to 20% travel required
- Curious mindset with being proactive, and strong analytical and organizational skills.
- Excellent multitasking and time management skills needed.
- Manage carriers and vendors with expected timelines and proposal management.
- Work and create strong relationship with internal and external stake holders.
- Ability to discuss and execute ROIs and business proposals
- A strong decision-maker, with demonstrated success of making timely and informed decisions that keep the organization moving forward
WHAT SUCCESS LOOKS LIKE
- Result-oriented individual who will be driving below and not limited to KPIs:
- Inbound & Outbound Cost per Label
- Inbound & Outbound Cost Per Mile
- Claim recovery by percentage
- RFP Savings for domestic and international lanes
- Strategic Savings via long term projects and vertical integrations
- Ability and desire to stay ahead of the curve by finding new ways to enhance the customer experience
- Be curious-minded individual who solves business problems by tackling key challenges immediately
- Work closely with HR and Other Leadership on developing and growing your team and scope
- Finding new ways to keep customer satisfaction high when shipments are delayed or running behind schedule
- Shown success in making timely and informed decisions that keep the organization moving forward
PERKS
- Wake up each morning proud of the place you work and the amazing companies you get to partner with
- Join the team at a time when you can help shape the future of the company
- Unlimited PTO, we are all adults, you’re in control
- Medical, Dental, Vision and Life insurance
- Lots of swag!
- Equipment provided to set up a successful work environment
- Engaging team-building activities to make a remote-first workforce feel connected
- Being part of an organization that rewards results and truly believes in promoting from within, at SwagUp your growth potential is uncapped!
Salary Range: $165,000 - $185,000
SwagUp welcomes and celebrates talent from all backgrounds and perspectives. Our success is directly correlated to our people, and we believe our team should reflect the diversity of the companies we partner with. As an organization, we strive to foster an inclusive, diverse environment where we all work towards a common goal! #tothemoon