Director of Software Engineering, Priceless Platform

Director of Software Engineering, Priceless Platform Job Title: Director of Software Engineering, Priceless Platform

Overview
If you are a fantastic and motivating engineering leader and people leader, is hands-on, with experience in scaling and flawless execution, come talk to us.
The Priceless Platform is experiencing significant growth, and we are looking for a very hands-on and seasoned Manager or Director with experience and passion scaling a cloud and cloud native platform. An e-commerce like workflow platform, Priceless Platform is Mastercard’s premium B2B2C platform. It delivers experiences and benefits to banks and partners globally, for their customers. We were a NEA funded startup acquired by Mastercard, and we continue to run at high velocity, and drive impact. Our portfolio is expanding significantly, and we need to flawlessly execute to grow the business, while also designing and building for scale.
The Role
As a Director of Software Engineering, you will lead and guide your team on flawless and agile execution, continuously delivering and deploying a cloud platform (and soon, a cloud native platform). You are a fantastic people leader and motivator. Your job will be to guide your team, communicate effectively and collaboratively with cross-functional teams, and drive the process to design, build, run and deploy secure and reliable cloud service.
You will raise the bar on technical excellence through hands on work and experience in scaling cloud platforms and processes. You will demonstrate thought leadership, execution excellence, and effectively communicate with different audiences, including customers. This role is based out of our Mastercard location in San Francisco.
Responsibilities

• Lead, supervise and coach a team of engineers to design, code, test, deploy cloud multiple services running in the cloud. Evangelize and embed a culture of engineering excellence.
• Provide architectural leadership in building distributed services and databases, plus test & security driven development. Partner with tech leads to ensure developed solutions adhere to proven best patterns and our architectural target state. Promote standard software patterns and reuse of common libraries and services!
• Partner with Platform Engineering and Cloud Native teams to make high-judgment technical decisions.
• Drive continuous deployment techniques, including monitoring of golden signals and alerting!
• Collaborate with partner teams to create strong incident management practices, and incident prevention mechanisms, using 5 Whys, and driving improvements.
• Know and motivate your team, support their growth and aspirations.
• Supply prompt feedback, coaching in the moment, and mentoring for team members.
• Emulate and drive Mastercard Way behaviors through collaborative behaviors, recognitions, coaching, and employee engagement.
• Recruit and hire diverse talent, always bringing in someone better than at least half the individuals in the role in the organization today

All About You

• You are a great people leader and motivator.
• Proven and enthusiastic Cloud/AWS Engineering technical leadership experience with a track record of delivering complex technical solutions in fast-paced environments.
• Direct experience managing high-performing engineering teams in a high-growth and startup environment and collaborating effectively with product teams. Experience with 1 to 10 and 0 to 1 preferred.
• Deep experience building large-scale web services, microservices-based, Kubernetes-orchestrated applications in the cloud environment.
• Proficient in enterprise architecture patterns and running highly available and scalable applications.
• Experience taking part in & leading code reviews, refactoring, gathering code quality metrics.
• Effective communication skills, both verbal and written, with strong relationship, collaborative, and organization skills.
• Deep, hands-in, understanding of AWS with hands-on ability in developing, deploying and securing services, ideally in regulated environments.
• Experience with deploying and running distributed, scaled databases.
• Experience with software development productivity metrics (e.g., code churn, commit size, test coverage,) and help to continuously improve code velocity, quality, and release frequency.
• Practitioner of automation/configuration management, deployment strategies (blue/green, canary, A/B testing, feature flags), and logging and monitoring practices for high availability.

Education:

• Bachelor or master's degree in Computer Science or equivalent

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that helps everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

NYC Salary Range: $194,000 - $301,000
Westchester County Salary Range: $184,300 - $285,950