Job details

Director, Pricing and Packaging

About Bazaarvoice

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise : closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, and the UK!

The Product Marketing team at Bazaarvoice has the global responsibility of pricing, launching, and growing new offers in market. We are looking for a Director of Pricing and Packaging to oversee and implement pricing strategies across our entire product portfolio. This role will own the global pricing strategy for Bazaarvoice. They will work with Product Marketing, Product Management, Sales, Executive Leadership, and across the organization, to co-develop pricing and packaging for all new products and services, measure pricing and packaging efficacy for in-market products, and develop long term pricing, discounting, bundling and promotional strategies to grow bookings and retain customers. The successful candidate will be willing and able to work in a dynamic environment as we standardize our large existing portfolio, while also developing and pricing new innovations. Your work will be highly visible to the executive leadership team and instrumental as we continue to innovate and grow the business with new products and in new markets.

Who you are:

7+ years of relevant experience in a similar role in a B2B Software and/or SaaS business – ideally one that operates globally in multiple regions.
Experienced in delivering pricing, go-to-market, and/or product recommendations
Ability to conduct qualitative and quantitative research projects that lead to informed business strategy recommendations.
Demonstrated proven ability to lead and organize stakeholders across an organization.
A strategic thinker with a market/ customer first mindset
Skillful written and oral communicator comfortable presenting to an executive audience.
Strong sense of ownership and accountability.

What you will be doing:

The ideal candidate will be comfortable working cross-functionally with a variety of teams and have a passion for data-analysis, financial modeling and commercial strategy.
Partner across Bazaarvoice's product, go-to-market and finance teams to deliver strategic pricing recommendations and analysis which drive growth.
Help set vision, prioritization, and roadmap for global pricing initiatives, including pricing/packaging models and process improvements.
Incorporate competitive intelligence, economics/profitability, client segmentation, value proposition, offer design (bundles/solutions) and differentiators into optimal go-to-market pricing and packaging recommendations.
Monitor ongoing competitive and market dynamics to ensure practices do not adversely impact company reputation or customer satisfaction.
Partner with Product Marketing, Sales, Product Management, Business Development, and Finance to correctly position product portfolio and establish pricing programs aligned with product/sales strategy and revenue recognition requirements.
Project impact of pricing changes, bundling, promotions, and discounting on bookings and revenue.
Monitor pricing proposals, discounts, packages, key KPIs, synthesize findings, report regularly to Executive Leadership.
Make recommendations on where to tweak and optimize strategies based on actuals and progress.

Transparency & Integrity Builds Trust

At Bazaarvoice, we carefully consider multiple factors when determining compensation, including your background and experience. We also take geography into consideration when we can but are not able to accommodate every location when determining our ranges. These considerations mean that compensation can vary. That said, we expect the base salary for this position to be in the range to be as listed above and will depend on your skills, qualifications, and experience. This role will also be eligible for additional compensation incentives including an annual bonus and other great benefits. Your recruiter can share more about the salary ranges and total compensation package during the hiring process. If this compensation is somewhere in your ballpark, we encourage you to apply!

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Why join Bazaarvoice?

Customer is key

We see our own success through our customers’ outcomes.

We approach every situation with a customer first mindset.

Transparency & Integrity Builds Trust

We believe in the power of authentic feedback because it’s in our DNA.

We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.

Passionate Pursuit of Performance

Our energy is contagious, because we hire for passion, drive & curiosity.

We love what we do, and because we’re laser focused on our mission.

Innovation over Imitation

We seek to innovate as we are not content with the status quo.

We embrace agility and experimentation as an advantage.

Stronger Together

We bring our whole selves to the mission and find value in diverse perspectives.

We champion what’s best for Bazaarvoice before individuals or teams.

As a stronger company we build a stronger community.

Commitment to diversity and inclusion

Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.

By Bazaarvoice

Our mission is to build smarter shopper experiences across the entire customer journey. Whether it’s getting your user-generated content program started on day one or expanding global multichannel strategies, we’re here to be a true strategic part...

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FUNDING

Mature

INDUSTRY

Enterprise Software & Network Solutions

TEAM SIZE

501-1000

LOCATION

Hybrid, based in Austin, TX

DATE POSTED

June 8, 2023