Principal Enterprise Change Management

About This RoleDiscover. A brighter future.With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.Come build your future, while being the reason millions of people find a brighter financial future with Discover.Job Description:Discover will not sponsor or transfer employment work be currently authorized to work in the United States on a full-time basis.Responsible for enabling business partners across the enterprise to perform changes in a thoughtful, consistent, and reliable manner to prevent consumer harm. Minimizing harm arising from Consumer Impacting Events as a result of change is a key component of Discover's Compliance Management System, Discover's top priority. This role will partner with and support Initiative Owners and others managing change across the enterprise. This highly visible role will play a critical part in driving quality so that Discover can reduce risk, better serve customers, and spend more capacity on strategic work rather than fixing errors. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.Responsibilities• Run problem solving sessions to resolve blockers to effective change management• Supporting the Change Management Toolkit team to drive continuous improvement and transparency to end users• Monitor the implementation of the Change Management Framework• Shepherding key initiatives through the Change Management process• Running forums for change process owners and Change Management toolkit users to introduce updates, collect feedback, and share best practices• Determining the proper level of change management for a given project and helping end users navigate the process• Maintaining Office Hours to answer questionsMinimum QualificationsAt a minimum, here's what we need from you:• Bachelors Degree in Business Administration, Finance, Accounting, Information technology, Engineering or Arts• 8 + years Operations Management, Process Management, Technology, Lean/Six Sigma, Operations, Risk Management or related• In Lieu of Degree 10+ years of experience of operations Management, Process Management, Risk Management or relatedPreferred QualificationsIf we had our say, we'd also look for:• Master's Degree in Business Administration, Finance, Accounting, Information technology, Engineering or Arts• Certifications in Lean, Six Sigma, Agile#LI-RRApplication Deadline:The application window for this position is anticipated to close on Sep-01-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.Compensation:The base pay for this position generally ranges between $88,500.00 to $149,300.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.Benefits:We also offer a range of benefits and programs based on eligibility. These benefits include:• Paid Parental Leave• Paid Time Off• 401(k) Plan• Medical, Dental, Vision, & Health Savings Account• STD, Life, LTD and AD&D• Recognition Program• Education Assistance• Commuter Benefits• Family Support Programs• Employee Stock Purchase PlanLearn more at mydiscoverbenefits.com .What are you waiting for? Apply today!All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.