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Inbound Sales Representative - Career Growth

Company Summary

$20.50 Non-Negotiable Base Pay + Uncapped Commission with 1st year on-target earnings of $68,000. No experience required. We provide full-time paid training! 

 

DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™.

 

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.


Department Summary

Our award-winning Inside Sales & Retention team successfully drives existing and future customer decision-making by selling the value of Echostar’s products and services using a consultative approach. This is 100% inbound new and existing customers - no cold calling! EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV.

 

What’s In It For You? 

  • Career Growth: Opportunity is our best benefit! You’ll have the opportunity to promote two levels within your first year based on performance! 
  • Uncapped Commission: While first year on-target earning is $68,000, our top performers make well over six figures annually! 
  • Rewards and Recognition Program : Offering high-value prizes, elaborate trips, food perks and so much more
  • Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision and Life Insurance packages with a Health Savings Account
  • Exclusive Perks: Complimentary DISH TV programming valued at $114.99/month, plus discounts on Sling TV and Boost Mobile phone plans
  • Financial Security: 401(K) with company match and an Employee Stock Purchasing Program (ESPP)
  • Continued Education: Tuition Reimbursement to support your career development

 

Application Process Overview:

After completing this application, the next step in our hiring process is a 15-20 minute questionnaire designed to help us determine if we're a mutual fit. You'll see a pop-up directing you to a landing page where you can watch brief videos providing a realistic preview of the role before committing to the questionnaire!


Job Duties and Responsibilities

What You’ll Be Doing: 

  • Successfully position and sell DISH and Boost Mobile products and services to new and existing customers
  • Assess each customer’s needs and offer the best valued solution 
  • Demonstrate the ability and resilience to bounce back from challenging calls and maintain your focus on larger goals 
  • Effectively manage your time while engaging with customers, navigating systems, and handling real-time data entry
  • Maintaining an in-depth knowledge of our product and service offerings, promotions, and competitive advantages
  • Provide excellent customer service to build and maintain customer relationships 

 

Our Paid Training Program Offers You:

  • Whether you are an entry-level candidate or bringing transferable skills, our progressive agenda supports a smooth, successful transition into the role
  • Immersive training with computer-based modules, instructor-led sessions, hands-on activities, role-play, and call shadowing
  • Robust mentorship program to support New Hire onboarding

Skills, Experience and Requirements

  • Competitive Spirit: The drive and determination to succeed, compete with peers, and achieve sales targets
  • Growth Mindset: The willingness to actively seek, receive, and apply new skills and constructive feedback to improve performance and grow professionally
  • Customer Focus: Effectively engage with customers, understand their needs, resolve issues, and build trusting relationships that contribute to overall sales success
  • Dependability: Consistently meet commitments, maintain reliability, and uphold high standards of accountability
  • Integrity: Adheres to ethical standards, honesty, and transparency in all interactions
  • Persuasion: Influence others’ decisions and actions through clear communication, compelling arguments, and the effective demonstration of value
  • Communication: Excellent verbal communication and listening skills; ability to build rapport quickly over the phone
  • Requirements: High school diploma or GED; ability to work full-time on-site; flexible to work shifts that might include evenings, weekends, or holidays; smartphone or device with active network connection; pre-employment screen

Salary Ranges

Compensation: $20.50/Hour - $34.87/Hour
Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .

 

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. 

 

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

 

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. 

Average salary estimate

$57515 / YEARLY (est.)
min
max
$42560K
$72470K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Inbound Sales Representative - Career Growth, DISH

Join DISH as an Inbound Sales Representative and embark on an exciting journey with a company that has been redefining connectivity for over 40 years! With a competitive base pay of $20.50 and an uncapped commission structure, you could be looking at first-year earnings of around $68,000! No experience is necessary, as we provide comprehensive paid training that sets you up for success. In this rewarding role, you’ll be part of our award-winning Inside Sales & Retention team, where you’ll connect with existing and future customers without any cold calling. Your job is to consult with customers, assess their needs, and offer them the ideal solution from a range of products including DISH TV, Sling TV, and Boost Mobile services. We focus on customer relationships, ensuring you provide excellent support while enhancing your sales strategy. Alongside enticing career growth opportunities where high performers can advance within their first year, you'll enjoy a suite of benefits including medical and dental insurance, a 401(K) plan with a company match, and even tuition reimbursement for continued education. Not to mention the unique prizes and perks available through our Rewards and Recognition Program! If you’re ready to dive into a role where your competitive spirit and customer focus can thrive, look no further. Join us at DISH and be a part of a team that values your growth and success!

Frequently Asked Questions (FAQs) for Inbound Sales Representative - Career Growth Role at DISH
What are the key responsibilities of an Inbound Sales Representative at DISH?

As an Inbound Sales Representative at DISH, your primary responsibilities will include positioning and selling DISH and Boost Mobile products to both new and existing customers. Your role will involve assessing customers' needs, identifying the best solutions, and providing top-notch customer service to enhance relationships and drive sales. You will also need to manage your time effectively while engaging with customers and navigating our systems.

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What qualifications are required for the Inbound Sales Representative position at DISH?

To apply for the Inbound Sales Representative role at DISH, candidates should have a high school diploma or GED. The position does not require prior experience as the company offers a paid training program to ensure a smooth onboarding process. Flexibility to work full-time on-site and shifts that may include evenings or weekends is also required. A proactive and dependable approach along with outstanding communication skills are essential for success.

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What is the training process for new Inbound Sales Representatives at DISH?

DISH provides an extensive paid training program for Inbound Sales Representatives. This includes a blend of computer-based modules, instructor-led sessions, hands-on activities, and role-playing exercises. New hires will also benefit from a robust mentorship program, which supports them in their transition into the role, ensuring they have the knowledge and confidence to succeed.

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How does the commission structure work for Inbound Sales Representatives at DISH?

The Inbound Sales Representative position at DISH features an uncapped commission structure that allows for earning potential beyond the base pay of $20.50 per hour. With on-target earnings estimated at $68,000 for the first year, top performers can earn well over six figures annually, thereby rewarding hard work and dedication in a meaningful way.

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What career growth opportunities are available for Inbound Sales Representatives at DISH?

DISH offers impressive career growth opportunities for Inbound Sales Representatives. With a strong performance, you could be promoted within the first year, advancing through two levels in the organization. This growth is complemented by a culture that encourages continuous learning and development, making DISH a great place to build a successful career.

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Common Interview Questions for Inbound Sales Representative - Career Growth
What skills do you think are essential for an Inbound Sales Representative?

Essential skills for an Inbound Sales Representative include excellent communication, a strong customer focus, a competitive spirit, and persuasive capabilities. Candidates should be prepared to discuss how they can engage effectively with customers, identify their needs, and overcome objections, showcasing their ability to build rapport and trust.

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How would you handle a challenging call with a difficult customer?

In such situations, it's crucial to maintain a calm and professional demeanor. A well-rounded approach involves actively listening to the customer's concerns, showing empathy, and providing constructive resolutions. Candidates should highlight their resilience and problem-solving skills, emphasizing persistence in achieving a positive outcome.

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Can you provide an example of how you've achieved sales targets in the past?

When responding to this question, candidates should use the STAR method (Situation, Task, Action, Result) to outline a specific experience. Focus on strategies employed to reach sales goals, such as adapting to customer needs or leveraging product knowledge, while ensuring to quantify the results to illustrate the success.

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How do you prioritize tasks while handling multiple customer inquiries?

Managing time effectively is key for an Inbound Sales Representative. Candidates should explain their methods for prioritizing tasks, such as utilizing organizational tools, setting reminders, and developing strategies for managing peak times. Emphasize your ability to stay focused and ensure that all customers receive quality service.

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What do you know about DISH and its products?

Before the interview, candidates should conduct thorough research on DISH and its offerings, such as DISH TV, Sling TV, and Boost Mobile products. Demonstrating knowledge about the company's commitment to innovation and customer satisfaction will show your genuine interest in the role and the company.

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How do you approach learning about new products or services?

Express your enthusiasm for continuous learning and improvement in this response. Candidates should mention methods they utilize, such as attending training sessions, conducting product research, or collaborating with colleagues to gain insights, highlighting their dedication to staying informed.

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How do you stay motivated in a sales role?

Staying motivated often involves setting personal goals, seeking feedback, and celebrating small wins. Candidates can elaborate on techniques they employ to maintain their drive, such as tracking progress, using positive affirmations, or engaging with supportive colleagues to maintain a high-energy environment.

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How would you build rapport with a customer over the phone?

Building rapport over the phone begins with a friendly greeting and active listening. Candidates should emphasize their ability to find common ground and engage customers by asking open-ended questions, thereby showing genuine interest in their needs and concerns.

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What strategies would you use to upsell a customer on additional services?

Upselling involves offering value by highlighting how additional services can enhance the customer's experience. Candidates should mention previous successful methods, such as aligning services with customer needs, demonstrating the benefits of the upsell, and ensuring clarity on pricing and terms to make the decision easier for the customer.

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Why do you want to work as an Inbound Sales Representative at DISH?

Candidates should reflect on their ambitions and the reasons behind their interest in this specific role. Mentioning DISH’s reputation for innovation, opportunities for career growth, and the culture of teamwork and support can resonate well with interviewers, demonstrating alignment with the company's values.

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DATE POSTED
April 1, 2025

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