DISPATCHER

Job Title: DISPATCHER

Job Summary

The Dispatcher is responsible for coordinating activities of employees engaged in delivering CEMEX products.

Job Responsibilities

• Confers with plant production and yard personnel to establish delivery schedules according to factors such as truck capacities, distances to delivery site, and unloading times
• Confers with customer services representative regarding scheduled times for customer deliveries
• Generates invoices, delivery tickets, and related shipping documents
• Assigns drivers for scheduled deliveries of concrete products
• Generates reports of cash and charge sales
• Strives to meet customer expectations without exception and achieve highly positive customer satisfaction survey results consistent with strategic objectives
• Jointly coordinates with operations and sales to resolve problems and improve quality of service
• Develops working relationships with internal customers in order to ensure customer needs are addressed
• Records quantity of sand, cement, gravel, and water required for each mix on loading ticket
• Prepares invoices, delivery tickets, relating shipping documents, and assigns drivers for scheduled deliveries
• Prepares cash and charge sales reports for shipments from drivers
• Maintains radio contact with drivers to expedite deliveries
• May recommend to management improvements in procedures to improve customer service
• Adhere to all CEMEX and O.S.H.A. rules and regulations at all times and wear proper safety equipment while on plant grounds
• Meet or exceed company safety standards
• Perform other job responsibilities as assigned by management

Qualifications

• 1 year of dispatching experience preferred

Knowledge, Skills, and Abilities

• Knowledge of O.S.H.A rules and regulations

Job Type: Full-time

Pay: $400,000.00 - $500,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 12 hour shift

Ability to commute/relocate:

• Jersey Village, TX 77040: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Dispatching: 2 years (Required)

Work Location: In person