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District Dispatcher

The Dispatcher’s primary responsibility is to coordinate the scheduling of trucks/drivers to meet the delivery needs of an assigned multi-branch territory (external/internal) in the most efficient manner possible. The secondary function establishes a reliable communication link between the branch and customers.

Duties and responsibilities

  • Act as a critical leader in management to ensure optimum communications between the Branch Management, Operations Management, Sales, and customers in an assigned service area.
  • Utilize Beacon Track to schedule all deliveries and transfers for an assigned cluster of branches.
  • Manage, organize, coordinate, and schedule Drivers and Helpers based on customers, locations, and materials.
  • Determine adequate job site time durations for each delivery
  • Review orders and ensure the delivery information is correct (Promise Dates, Delivery Addresses, Delivery Types, etc.); communicate any changes required to the appropriate sales person
  • Communicate the schedule to the home branch and satellite branches; make any / all the necessary changes
  • Monitor the progress of all deliveries via GPS data
  • Resolve delivery issues and provide additional guidance and directions as needed
  • Manage truckload weight limits to be within DOT regulations
  • Counsel Regional/District Management on areas where we can improve driver/fleet efficiency and customer service
  • Identify risk areas and present solutions to management
  • Manage the delivery process for multiple locations
  • Adhere to and promote all Beacon’s safety standards
  • Maintain adherence to union contracts (where applicable)
  • Performs other duties as assigned

Qualifications

Qualifications include:
  • 5+ years experience in an Operations/Warehouse Management role
  • 2+ years of dispatching experience in a fast-paced, customer-driven environment
  • Experience with logistics management systems
  • Experience as a CDL driver is preferred
  • Experience in the building products industry is preferred
  • Bi-lingual is a plus

Other Key Skills include:
  • Excellent communication skills
  • Problem-solving skills
  • Thrive in a fast-paced environment
  • Multi-tasking ability
  • Customer relations skills
  • Time management skills
  • Must know OSHA and DOT requirements
  • Computer skills

Working conditions

The work environment characteristics described here represent those an employee encounters while performing this job's essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles and outside weather conditions. The employee is frequently exposed to moving mechanical parts; high, precarious places; toxic or
caustic chemicals, and vibration. The employee is occasionally exposed to the risk of electrical shock. The noise level in the work environment is usually moderate.

Physical requirements

An employee must meet the physical demands described here to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hand to finger, handle, touch, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must frequently lift and move more than 50 pounds and occasionally lift and move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
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CEO of Beacon Building Products
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Julian Francis
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Headquartered in Herndon, Virginia, Beacon is the largest publicly traded distributor of roofing materials and complementary building products in the United States and Canada. We are among the oldest and most established distributors in the indust...

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DATE POSTED
June 23, 2023

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