The Director of Functional Services is responsible for leading the PS Functional team (Team Leads or Managers), responsible for leading a team of Solution Deployment Managers engaged in onboarding new and existing clients and providing other services supporting the ongoing adoption of our Learning Suite. Our onboarding approach focuses on enabling, supporting, advising, and guiding our clients as they set up and configure their Learning Suite. Our onboarding engagements employ a phased approach - sales handover, kick-off, discovery, configuration, validation, and launch - followed by support from our Customer Success organization owning the long-term relationship with each onboarded client.
Our mission is to change the way people learn with technology.
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