Payroll & HR Operations Specialist

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About This Opportunity:

At Docebo, we are looking for a Payroll & HR Operations Specialist to join our HR Team in North America. Reporting to HR Operations Leadership, this role ensures payroll is processed with speed and accuracy for the Canada, US, and Australia offices and serves as an integral part of the HR team to ensure employee data is accurate and up-to-date, and that requests of HR Ops are managed quickly and efficiently.

• Owns the North America & Australia payroll process and is responsible for managing the biweekly payroll calendar, tracking and organizing ad-hoc payroll requests, submitting quick entries, and working with the payroll vendor (Dayforce) to ensure accurate and on-time payroll processing.
• Partner with Total Rewards to manage the bonus and commission payout process.
• Serves as liaison between employees and our payroll vendor(s) (Dayforce) to ensure payroll processing accurately reflects company-specific pay policies.
• Support the administration of company benefits, our retirement plans, the company ESPP program, and any other programs regarding employee/employer payroll contributions.
• Interprets pay policies (e.g., vacation, disability, workers compensation, union contracts, government regulations, withholding exemptions, etc.) and ensures appropriate amounts/deductions are correctly calculated and applied to the various accounts.
• Be the point of contact with the finance team in order to support the monthly closing and audit support with reference to Payroll Area.
• Regularly audit our payroll processes and pay runs to ensure accurate and timely payment of the assigned employee population.
• Process key employee life cycle updates from onboarding through off-boarding, including new hires, transfers, and leavers as well as handling the majority of employee documentation (i.e. contracts, recruitment paperworks, etc);
• Input, update and maintain all HR related data via Dayforce in a timely manner; Maintain the accuracy of the information and key changes into all Company tools as and when necessary and by deadlines, as required.
• Serve as a local touchpoint for general HR inquiries from employees.
• In partnership with teammates, manage new hire onboarding experience in North America, including New Hire Orientation Review current processes, recommend improvements to management, and implement approved changes to allow Docebo to continue to grow successfully.
• Support strategic HR Ops goals and projects throughout the year.

• Bachelor's degree or equivalent work experience 3-4 years of experience with North American payroll processing in a global, enterprise-level organization.
• 2-3 years of experience in HR administration Work experience in Benefits Administration is highly preferred.
• Knowledge of the Canadian and US employment and payroll regulations Computer literacy (Excel, Word, Google Sheet).
• Ability to work in international teams where team members are in different locations and belong to different cultures.
• Ability to work with confidential information.
• Ability to work in a changing environment.

Hybrid Office Model 🏢

We believe when people are together, they develop deeper relationships and accelerate innovation. Because of this, all Docebo employees worldwide are “hybrid.” We encourage in-person collaboration while supporting work-from-home when employees need dedicated focus time, allowing Docebians to do their best every day. Each team leader is able to decide how often their teams come into the office, considering the needs of the team and the employee’s needs. Our Talent Acquisition team will let you know about the role you are applying for and the hybrid details during the first interview.

About Docebo 💙

Here at Docebo, we power learning experiences for over 3000 customers around the world with our easy-to-use, AI-powered Suite designed to close the enterprise learning loop. We have successfully achieved 2 IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a Top SaaS e-learning Solution, and are growing exponentially in the process.

Docebo is a global company with offices in North America, EMEA, APAC and more. Our people believe in six core values, simply defined and manifested in everything we do - Innovation, Simplicity, Accountability, Togetherness, Curiosity, and Impact. If this sounds like you, now is your time to join one of the fastest-growing learning technology companies on the market. Apply today!

Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.

Any individuals requiring a reasonable accommodation to assist with their job search or application for employment should send an e-mail to recruiting_accommodations

(at) docebo.com. The e-mail should include a description of the requested accommodation and the position you’re applying for or interested in.