Inside Sales - Remoto (España)

The Inside Sales position at Doctoralia involves developing the marketplace segment for independent doctors, managing the complete sales cycle. Responsibilities include making initial contacts through calls, following up with leads using various tools, scheduling demos, identifying client needs, negotiating deals, and ensuring smooth migration to the Customer Success team while maintaining up-to-date CRM records.

To excel as an Inside Sales professional at Doctoralia, candidates should have a minimum of four years of experience in B2B sales, specifically in online sales, with a strong emphasis on outbound sales. Fluency in Spanish is essential, alongside excellent communication skills and the ability to work independently. Experience with CRM systems like Hubspot is a plus.

Doctoralia provides a competitive salary, private healthcare, a remote working option in Spain, and access to an incredible team for support. Additional perks include a free day off on your birthday, free English classes, unlimited access to mental health chat support, and a stock option plan after six months.

At Doctoralia, we prioritize personal and professional growth for our Inside Sales team. Employees can take advantage of regular feedback sessions, the opportunity to learn from experienced colleagues, and access to classes and resources that foster continuous improvement and collaboration within the team.

Doctoralia's culture is centered around respect, honesty, and collaboration. As an Inside Sales professional, you'll be encouraged to share your ideas and feedback. We believe in a supportive work environment where diversity is celebrated, and everyone has a voice in shaping the future of healthcare.

When answering this question, share specific examples of sales cycles you've managed, detailing how you sourced leads, engaged with clients, identified their needs, and successfully closed deals. Highlight any challenges faced and how you overcame them, demonstrating your problem-solving abilities.

Outline techniques you have successfully utilized, such as email follow-ups, personalized messaging, and utilizing CRM tools to manage relationships. Mention any tools you are familiar with that help streamline lead nurturing, and be ready to discuss how these techniques contributed to closing sales.

Discuss your strategy for approaching objections, such as actively listening to client concerns, validating their feelings, and offering solutions. Share examples of past experiences where you turned objections into opportunities for closing sales.

Explain the key performance indicators (KPIs) you track to gauge success in an Inside Sales role, such as conversion rates, follow-up response times, and sales cycle length. Include how you have used these metrics to enhance your sales strategy.

Talk about the specific negotiation, the challenges it presented, and the strategies you employed to reach a resolution. Highlight your negotiation skills, adaptability, and what you learned from the experience.

Share your passion for the healthcare industry and align your values with Doctoralia's mission to make health experiences more human. Talk about how your professional goals align with the company’s innovative culture and your desire to contribute to meaningful changes in healthcare.

Illustrate your approach to prioritizing tasks by discussing tools or methodologies you use, such as task management systems or time-blocking techniques. Provide an example of a typical day where you effectively balanced multiple sales activities.

Detail your familiarity with any CRM platforms, particularly Hubspot, emphasizing how you've utilized them for lead tracking, sales forecasting, and maintaining client interaction records. Discuss the impact that effective CRM usage has had on your sales performance.

Emphasize the importance of active listening, clarity, and follow-up communication. Provide examples of methods you've employed to tailor communication to different clients and how that led to better relationship management.

Discuss your commitment to professional development through resources like online courses, attending workshops, or engaging with mentors. Highlight how continuous learning enables you to adapt to industry trends and improves your sales skills.