Document Specialist

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

The Document Specialist is responsible on giving the support to the Compliance Specialist for establishing and maintaining JLL and client policies and standards. ensuring that the work conducted by the team, and its subcontractors perform the work in full accordance with contractual requirements, client’s SOP’s, and FDA cGMP regulations.

Role and Responsibilities
Provide compliance assurance with JLL and regulatory requirements regarding to quality and regulatory agencies.
Support Project and Development Services (PDS) Staff in preparing for internal and external audits.
Provide construction and project Quality oversight.
Attend client project site quality meetings and account meetings.
Provide support on guidance and oversight of quality and compliance program.
Support facilities, utilities, and maintenance related nonconformance investigations, root cause analysis and CAPAs according to contractual terms.
Provide support in the project Quality Risk Assessments according to the JLL and client requirements.
Support on Generate/revise GMP/compliance documents to support CAPA, investigations or any other request as applicable and necessary.
Supporting on creating and revising quality/compliance documents such as construction plans, forms, and procedures on the supervision of the compliance specialist.
Provide support to ensure that the projects comply with the client change control process.
Support the Compliance Specialist on the Interface with the client’s quality personnel to ensure that all of the client’s SOP’s are followed, and that the work performed by the team is documented and recorded according to the regulatory and GMP requirements.
Report to the compliance Specialist any critical or major findings from walkthroughs, inspections and/or audits.
Seeks to continuously improve quality processes, systems, and overall client satisfaction.
Support the Compliance Specialist to Write/revise/provide trainings to PDS personnel as necessary, including training coordination, follow up.
Helps to achieve the Quality key performance indicators and scores favorably on the client satisfaction surveys.

Minimum Required Education:
Bachelor’s degree from an accredited institution in Business, Administrate . An advanced degree is an advantage.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.