Manager, AI Data Annotation

Manager, AI Data AnnotationID 2024-25720Location US-WA-Seattle | US-CA-San FranciscoCategory Product ManagementPosition Type RegularCompany OverviewDocusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).What you'll doData Annotation Manager oversees the data annotation workforce, ensuring timely and accurate labeling of data to support machine learning and AI projects. This role involves managing a team of annotators, coordinating with various departments, and maintaining high standards of data quality and operational efficiency. Furthermore, this role involves collaborating closely with other AI product managers to develop a streamlined intake process for AI use cases.This position is a people manager role reporting to the Director, Product Management.Responsibility• Supervise, train and mentor a team of data annotators and acquisition specialists• Provide training, mentorship, and performance evaluations to ensure team effectiveness• Oversee the data annotation process to ensure accuracy, consistency, and quality• Develop and implement annotation guidelines and best practices• Collaborate with other product managers, data scientists and engineers to understand project requirements and provide feedback on data needs• Collaborate proactively with cross-functional departments for project evaluation, resources coordination and subsequent works• Communicate progress and challenges to stakeholders, ensuring alignment with overall project goals• Collaborate with product management team to develop and execute strategy to source high quality datasets• Implement quality control measures to assess and enhance annotation accuracy• Stay updated on industry trends and emerging technologies related to data annotation and AI• Identify opportunities for process optimization and automation in data labeling and acquisition workflowsJob DesignationHybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.What you bringBasic• Bachelor’s degree in a relevant field (e.g., Data Science, Computer Science, Information Management)• 5+ years of experience in data annotation, data management, or a related role, preferably in AI/ML environments• Leadership experience with the ability to manage and motivate teams• Experience with data annotation tools and platforms• Experience with machine learning concepts and applicationsPreferred• Effective communication and interpersonal skills• Excellent organizational and project management skills• Strong understanding of data quality principles and annotation best practices• Knowledge of data privacy and compliance standardsWage TransparencyPay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.Based on applicable legislation, the below details pay ranges in the following locations:California: $151,800.00 - $245,150.00 base salaryWashington and New York (including NYC metro area): $145,800.00 - $214,350.00 base salaryThis role is also eligible for bonus, equity and benefits.Global benefits provide options for the following:• Paid Time Off: earned time off, as well as paid company holidays based on region• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment• Retirement Plans: select retirement and pension programs with potential for employer contributions• Learning and Development: options for coaching, online courses and education reimbursements• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing eventsLife at DocuSignWorking hereDocusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.AccommodationDocusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.Applicant and Candidate Privacy NoticeStates Not Eligible for EmploymentThis position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.EEO StatementIt's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.EEO Know Your Rights posterOptionsApply for this job onlineApplyShareSorry the Share function is not working properly at this moment. Please refresh the page and try again later.Share on your newsfeed