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Assistant Manager - 4661

Company Description

Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s experience. Founded in 1983, Team Washington, Inc. has evolved into one of the best Domino’s Pizza franchises and is globally recognized for great service, great teamwork, and great food. What other pizza franchises do you know that serve pizza to the President of the United States? That’s right, we do. With a multitude of awards and achievements, Team Washington, Inc. works hard to be the best and give back to the neighborhoods we serve.

At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!

Job Description

Summary: Assists in the daily oversight, coordination and execution of stated objectives in sales, costs, employee retention, customer service and satisfaction, food quality, cleanliness and sanitation.  

 

Essential Job Functions: 

1. Understands all policies, procedures, standards, specifications, guidelines and training initiatives to effectively oversee and manage store in the absence of the General Manager. 

2. Ensures customers feel welcome, and team members are responsive, courteous, friendly and service-oriented. 

3. Supervises that food and products are consistently prepared and served according to brand standards including portioning, image and service. 

4. Assists other team members to complete opening, closing, and preparation lists.

5. Actively manages others by working hands-on in preparing food, servicing customers and overseeing the coordination of deliveries. 

6. Supports company and store objectives in sales, service, quality, appearance of facility, sanitation and cleanliness through training of employees and creating a positive, productive working environment. 

7. Control cash by adhering to cash handling and reconciliation procedures. 

8. Fills in where needed to ensure customer service standards and efficient operations.

9. Assists in product management confirming all products are receiving in correct unit count, and condition and that deliveries are performed in accordance with brand standards. 

10. Ability to identify labor or food cost, and with specific actions to impact those figures positively.

11. Assists in scheduling labor by anticipated business activity while guaranteeing positions are staffed when and as needed and labor cost objectives are achieved. 

12. Be knowledgeable of policies regarding human resources. 

13. Provide suggestions and recommendations to General and Regional Managers.

14. Maintains professional and technical knowledge by attending educational workshops; reviewing QSR related publications. 

15. Perform other duties as assigned. 

 

Company Wide Responsibilities: 

1. Promotes company policies and advocates for Team Washington 

2. Assures proper attendance and actions 

3. Provides and receives positive feedback and/or constructive criticism 

4. Maintains good communication with co-workers 

5. Serves as a resource for co-workers

6. Cross-trains, learns how role interacts with other departments 

7. Works with manager and management to solve problems, providing suggestions as needed 8. Maintains clean and organized work area, taking ownership of surroundings 

9. Maintains appropriate confidentiality in information

 

Qualifications

All your information will be

  • To perform this job successfully, an individual must be able to perform each essential function  satisfactorily. The requirements listed below are presentative of the knowledge, skill and/or ability  required. Reasonable accommodations may be made to enable individuals with disabilities to perform the  essential functions.
  • Ability to pass applicable Company background checks. 
  • Excellent written and verbal communication skills as needed in interactions with management,  and customers, take and process orders
  • Superb ability to multi-task
  • Ability to function in a dynamic, fasted paced environment
  • Ability to adjust to changing priorities
  • Ability to enter orders using a computer keyboard or touch screen
  • Ability to take orders over the counter or phone
  • Ability to work independently and as part of a team
  • Ability to add, subtract, multiply and divide accurately and quickly (may use calculator). Must be able to  make correct monetary change
  • Ability to lead the team on duty! 

kept confidential according to EEO guidelines.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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What You Should Know About Assistant Manager - 4661, Domino's

At Domino's Pizza in Bowie, MD, the role of Assistant Manager is not just about overseeing the daily operations; it's about leading a dedicated team to deliver an outstanding pizza experience that keeps our customers coming back for more. Since 1983, Team Washington, Inc. has thrived as one of the best Domino’s franchises, and we take pride in our commitment to great service and quality food. As an Assistant Manager, you will play an essential role in ensuring that our pizza is made to perfection and that our customers feel welcome from the moment they walk in. You'll be hands-on, from supervising food preparation to managing team members and coordinating deliveries. Your ability to foster a positive workplace culture while maintaining high standards of cleanliness, service, and food quality will be crucial. You will work closely with the General Manager to support our business objectives, manage labor and food costs, and contribute to creating a fun, engaging environment that motivates everyone. If you are a natural leader who enjoys a fast-paced work environment and has a knack for multitasking, then this is the perfect opportunity for you to grow your career with a globally recognized brand. Join us at Domino's Pizza where our most important ingredient is our people, and take the first step towards making a difference in your community and in the lives of our customers!

Frequently Asked Questions (FAQs) for Assistant Manager - 4661 Role at Domino's
What are the main responsibilities of the Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza in Bowie, MD, you'll be responsible for supervising food preparation, ensuring customer service standards, managing team members, and maintaining cleanliness and sanitation. You will assist the General Manager in achieving sales goals, managing labor and food costs, and creating a positive work environment.

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What skills are required for the Assistant Manager position at Domino's Pizza?

To excel as an Assistant Manager at Domino's Pizza, you need excellent written and verbal communication skills, the ability to multitask, and a knack for prioritizing in a dynamic environment. Additionally, you must be able to work independently and as part of a team, demonstrating leadership and problem-solving abilities.

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How does the Assistant Manager contribute to customer satisfaction at Domino's Pizza?

The Assistant Manager at Domino's Pizza plays a vital role in customer satisfaction by ensuring that customers feel welcome, overseeing that team members are responsive, and maintaining high food quality and cleanliness standards. Your leadership will directly influence the overall experience that our customers have.

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What kind of support and training does Domino's Pizza provide to Assistant Managers?

At Domino's Pizza, we invest in our team members by providing comprehensive training and support to Assistant Managers. You will gain knowledge about company policies, procedures, and best practices, participate in educational workshops, and receive ongoing guidance to help you grow in your role and advance in your career.

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What opportunities for career growth exist for Assistant Managers at Domino's Pizza?

Assistant Managers at Domino's Pizza in Bowie, MD, have ample opportunities for career growth. With the exemplary performance and dedication to our brand standards, you can advance to a General Manager position or explore other corporate roles within the larger franchise. Your journey can lead you to exciting career advancements within the Domino's family.

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Common Interview Questions for Assistant Manager - 4661
What strategies do you use to motivate your team as an Assistant Manager?

In motivating a team, I focus on communication, recognition, and creating a positive work environment. I encourage open feedback, celebrate successes, and ensure that every team member feels valued in their role.

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How do you handle customer complaints at Domino's Pizza?

Addressing customer complaints starts with listening. I take the time to understand their concerns, provide a genuine apology, and work to resolve the issue promptly while ensuring that the customer leaves satisfied.

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Can you describe a time you successfully improved operations in a previous role?

In my previous role, I identified inefficiencies in our inventory management. I developed a new tracking system that reduced waste and improved product availability, ultimately leading to a smoother operation and increased sales.

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How do you ensure food safety and cleanliness standards are met?

I follow strict adherence to food safety guidelines, conduct regular training with my team on cleanliness, and perform routine inspections to ensure that all health regulations are consistently followed.

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What is your approach to managing food and labor costs?

My approach involves careful planning and monitoring. I analyze sales trends to adjust staff schedules based on anticipated business activity and ensure correct portion sizes to minimize waste while maintaining quality.

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How do you prioritize tasks during busy shifts?

During busy shifts, I prioritize tasks by focusing on immediate customer needs first, such as food preparation and service, and delegate other responsibilities to ensure efficiency without compromising service quality.

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Why do you want to work at Domino's Pizza as an Assistant Manager?

I am passionate about the food industry and admire Domino's commitment to quality and community engagement. I believe my leadership skills can contribute to continuing that legacy while making a positive impact on the team and customers.

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How would you describe your leadership style?

My leadership style is collaborative and supportive. I believe in leading by example, listening to my team, and fostering open communication to empower team members to excel in their roles.

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How do you address underperformance in team members?

I believe in addressing underperformance through constructive feedback and mentorship. I would sit down with the team member to discuss concerns, help them set achievable goals, and provide guidance to improve their performance.

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Can you give an example of how you've used data to improve store performance?

In previous roles, I have used sales data to identify peak hours and adjust staff schedules accordingly, which improved service times and enhanced overall customer satisfaction while maximizing efficiency.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
April 14, 2025

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