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Assistant Manager(02591) - 15150 W Commerce Rd

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

· Navigational skills to read a map, locate addresses within designated delivery area.

· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

· Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

· For short distances for short durations

· Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

· Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

 

· During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

· To move trays which are placed on dollies.

· A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

· Trays may also be pulled.

Climbing

· Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

· During delivery of product, navigation of five or more flights of stairs may be required.

Stooping/Bending

· Forward bending at the waist is necessary at the pizza assembly station.

· Toe room is present, but workers are unable to flex their knees while standing at this station.

· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

· Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

· Reaching is performed continuously; up, down and forward.

· Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

· Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

· Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

 

Driving

· Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Hand Tasks

· Eye-hand coordination is essential. Use of hands is continuous during the day.

· Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.

· Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.

· Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.

· Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

· Deliver product by car and then to door of customer.

· Deliver flyers and door hangers.

Requires

· Valid driver's license with safe driving record meeting company standards.

· Access to insured vehicle which can be used for delivery.

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Average salary estimate

$38000 / YEARLY (est.)
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$32000K
$44000K

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What You Should Know About Assistant Manager(02591) - 15150 W Commerce Rd, Domino's

If you've always felt like you've had a knack for leadership, then the role of Assistant Manager at Domino's Pizza in Daleville, IN is perfect for you! Here, you'll get the opportunity to step into a boss's shoes and make a real difference in a fun and dynamic environment. As the Assistant Manager, you'll be responsible for overseeing everything that happens during your shift, from managing inventory to ensuring top-notch customer service. You'll need a mix of strong judgment, math skills, and the ability to multitask effectively. But don't worry; you won't be doing it alone! You'll lead your team by example, guiding them through various responsibilities including staffing, cash control, and maintaining store cleanliness, all while working to uphold the incredible standards of Domino's. This isn’t just about making pizza; it's about advancing your career, too! Many of our assistants have worked their way up to become franchise owners. So, get ready to bring your A-game, because at Domino's, we pride ourselves on delivering exceptional service and building strong team relationships. Join us, and let’s make pizza the right way, together. If you're ready for some excitement in your work life, it’s time to take the leap and apply to be our next Assistant Manager today!

Frequently Asked Questions (FAQs) for Assistant Manager(02591) - 15150 W Commerce Rd Role at Domino's
What are the responsibilities of an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, your primary responsibilities include overseeing daily operations during your shift, managing cost controls, cash handling, inventory management, and ensuring customer satisfaction. You'll also focus on staffing, food management, and maintaining store cleanliness. In essence, you're the backbone of the store, ensuring that everything runs smoothly and efficiently.

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What qualifications are required for the Assistant Manager position at Domino's Pizza?

To qualify for the Assistant Manager position at Domino's Pizza, candidates should possess excellent communication skills, strong math abilities, and a knack for multitasking. Previous management experience in food service or retail is a plus, but passion for the job and a commitment to delivering great customer service can make you a standout candidate.

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How does advancement work for an Assistant Manager at Domino's Pizza?

Advancement opportunities for an Assistant Manager at Domino's Pizza are fantastic! Many team members who start in this role have moved up to positions such as General Manager or have become successful franchise owners. The company encourages growth and development, and you'll receive on-the-job training designed to enhance your skills and prepare you for the next step in your career.

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What does a typical day look like for an Assistant Manager at Domino's Pizza?

A typical day for an Assistant Manager at Domino's Pizza involves managing team members, ensuring customer orders are processed efficiently, tracking financial transactions, and maintaining store standards. You'll work closely with your team, setting an example in customer service and operational excellence, creating an energetic atmosphere where everyone thrives.

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What is the work environment like for an Assistant Manager at Domino's Pizza?

The work environment for an Assistant Manager at Domino's Pizza is fast-paced and team-oriented. You'll find a culture that values fun, flexibility, and a focus on customer satisfaction. It's a dynamic place where no two days are the same, allowing you to showcase your leadership skills.

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Common Interview Questions for Assistant Manager(02591) - 15150 W Commerce Rd
How do you prioritize tasks during a busy shift as an Assistant Manager?

To prioritize tasks effectively, I assess urgent customer needs first, delegate responsibilities among team members based on their strengths, and ensure that essential operational duties are met without compromising quality or service.

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Can you give an example of how you've handled a difficult customer?

In handling difficult customers, I stay calm, listen attentively to their concerns, and work towards a resolution that meets their needs while maintaining company policies. It's important to empathize and ensure they feel valued.

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What strategies do you use to maintain a positive team atmosphere?

I maintain a positive team atmosphere by fostering open communication, recognizing individual contributions, and organizing team-building activities to enhance camaraderie and morale, making the work environment enjoyable and cohesive.

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How would you manage inventory control as an Assistant Manager?

Managing inventory control involves conducting regular audits to track stock levels, implementing FIFO (First In, First Out) practices, and collaborating with suppliers to ensure timely restocking, all while staying within budget constraints.

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What is your approach to training new employees?

My approach to training new employees includes hands-on guidance, providing clear instructions, and pairing them with experienced team members for mentorship, ensuring they feel supported and understood as they learn the ropes.

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How do you handle a situation when a team member is not performing well?

When a team member is not performing well, I first have a one-on-one conversation to understand the root of the issue and provide constructive feedback. Together, we establish a plan for improvement and monitor their progress.

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What is your experience with cost control measures?

I have implemented various cost control measures such as regular budget reviews, staff scheduling optimizations based on peak times, and effective inventory tracking, all contributing to increased profitability without sacrificing service quality.

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Describe a time you went above and beyond for a customer.

There was a situation where a customer had a delivery issue, and I personally ensured they received their order quickly and offered a discount for the inconvenience, which led to their gratitude and continued loyalty to our brand.

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How do you prioritize customer satisfaction while managing operational tasks?

I prioritize customer satisfaction by promoting a customer-first mindset among the team and ensuring adequate staffing during peak hours so that operational tasks do not hinder service quality. Maintaining a balance is key.

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What do you believe is the key to a successful team?

The key to a successful team lies in clear communication, mutual respect, and a supportive environment. When team members feel valued and acknowledged, they are motivated to contribute their best efforts.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
December 2, 2024

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