Assistant Manager(08128) - 14604 Ramona Blvd, Baldwin Park, CA 91706, USA

As an Assistant Manager at Domino's, you'll be responsible for a variety of tasks that are essential to daily operations. This includes training and motivating your team, managing the point of sale system for order taking and cash handling, and ensuring the highest product quality and service standards are met. You’ll also play a key role in achieving food and labor goals, all while providing exceptional customer service.

To apply for the Assistant Manager position at Domino's, you should be at least 18 years old, possess strong administrative skills, and have a fun, friendly disposition towards customers and team members. It's also important to be a team player with a positive attitude and punctuality. Additionally, you'll need to pass a criminal background check and be able to lift 25 pounds.

Domino’s believes in fostering an inclusive culture where employees can thrive and grow. As an Assistant Manager, you will be provided with training programs designed to enhance your management skills and knowledge of store operations. You're encouraged to develop your career in an environment that values hard work and ongoing improvement.

Yes, as an Assistant Manager at Domino's, you can expect to work flexible hours. Since our stores operate during various shifts, there will be opportunities to work at different times of the day to meet both personal and business needs, making it an ideal job for those seeking flexibility in their schedule.

Absolutely! Exceptional customer service is critical to the Assistant Manager role at Domino's. You will be at the forefront of customer interactions, ensuring all team members deliver a positive experience while effectively handling any customer concerns to maintain our high standards.

To effectively handle difficult customers, it's crucial to listen actively to their concerns and empathize with their situation. Providing a clear solution and ensuring that they feel valued can often turn a negative experience into a positive one. Share specific instances where you've calmly resolved conflicts or enhanced customer satisfaction.

Motivating a team involves recognizing individual and collective efforts. I make it a point to celebrate successes, no matter how small, and foster open communication where team members feel safe to express their ideas. Offering constructive feedback and support helps keep morale high and drives performance.

In a fast-paced environment like Domino’s, managing multiple priorities is common, especially during peak hours. I typically rank tasks by urgency and importance, delegating appropriately to my team while maintaining a visible presence on the floor to ensure everything runs smoothly. Sharing a specific example would effectively showcase my time management skills.

Ensuring high-quality service starts with training. I establish clear protocols and expectations for the team, conduct regular training sessions, and regularly monitor service and product quality. By consistently checking in with customers and gathering feedback, we can continually improve our standards.

I have extensive experience operating point of sale systems, including handling order taking and cash transactions. I pay close attention to detail to ensure accuracy and efficiency, which is vital to keeping our service speed high and customers satisfied.

Dealing with stress in a busy environment requires a calm demeanor and effective prioritization. I focus on staying organized, maintaining clear communication with my team, and always keeping the end goal in mind. Engaging in deep-breathing techniques or quick team huddles can also help alleviate immediate stress.

Teamwork is at the core of everything we do at Domino's. As an Assistant Manager, I encourage collaboration and foster a culture where every team member's contribution is valued. This approach improves efficiency and enhances overall service quality, ensuring that everyone's working toward a common goal.

A successful manager demonstrates strong leadership by empowering their team while effectively communicating goals and expectations. I believe in leading by example and being approachable, which inspires team members to take initiative and strive for excellence. Sharing my vision clearly and showing enthusiasm for our shared success can be very motivating.

When training new team members, I focus on a hands-on, collaborative approach. I like to pair them with experienced team members, provide comprehensive training sessions, and encourage questions as they learn the ropes. Following up regularly to offer additional support reinforces their confidence and ensures they're set up for success.

I have strong experience in inventory management techniques, including maintaining accurate records and optimizing stock levels. At Domino's, managing inventory effectively is crucial for minimizing food costs and ensuring that we can meet customer demand without delay. I always keep a strategic eye on supply levels and suggest improvements based on sales trends.