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Assistant Manager(08461) - 3544 Clayton Rd

Job Description

ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 16 years of age or older.
General job duties for all store team members
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the
phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
WORK CONDITIONS
Exposure to:
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.
SENSING
Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.

Additional Information

PHYSICAL REQUIREMENTS  including, but not limited to the following: Standing:  Most tasks are performed from a standing position. Walking:  Surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48". Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. STOOPING/BENDING Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. CROUCHING/SQUATTING Performed occasionally to stock shelves and to clean low areas. REACHING Reaching is performed continuously; up, down and forward. Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. HAND TASKS Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. MACHINES, TOOLS, EQUIPMENT, WORK AIDS Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

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Average salary estimate

$35000 / YEARLY (est.)
min
max
$30000K
$40000K

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What You Should Know About Assistant Manager(08461) - 3544 Clayton Rd, Domino's

Are you ready to step up your game in the fast-paced world of food service? Join us at Domino's Pizza as an Assistant Manager right here in Concord, California! In this role, you'll be at the center of our pizza-making universe, where you'll manage daily operations and ensure our customers receive their delicious pizzas just the way they like them. With plenty of opportunities for growth, starting as a Team Member could very well lead you to a management position or even becoming a franchise owner! Your responsibilities will include supervising team members, assisting in training new hires, overseeing inventory, and working alongside a fantastic crew to maintain the highest quality service. We are all about flexibility, and this job can fit around your other commitments, whether it's school or simply living your best life with friends. And let’s not forget, you'll gain hands-on experience in a thriving environment that values your unique skills. Our team shares a mission to uplift and empower each other, creating a diverse workspace that appreciates everyone's contributions. Here at Domino's, we don’t just serve pizzas; we serve a community of incredible team members dedicated to making each day count. So why wait? If you have a passion for pizza and people, and you’re keen on making a difference, submit your application today and be part of the leading pizza delivery company around!

Frequently Asked Questions (FAQs) for Assistant Manager(08461) - 3544 Clayton Rd Role at Domino's
What are the responsibilities of an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, your responsibilities will include supervising daily store operations, training new team members, managing inventory levels, ensuring quality customer service, and helping to maintain a positive work environment. You’ll work alongside your team to ensure that every pizza is made to perfection and delivered on time!

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What qualifications are required to be an Assistant Manager at Domino's Pizza in Concord?

Candidates for the Assistant Manager position at Domino's Pizza in Concord must be at least 16 years of age and possess excellent communication skills. While previous experience in food service is helpful, it's not mandatory. The most important qualification is a positive attitude and a willingness to learn. We value personality and customer service skills above all!

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What growth opportunities exist for an Assistant Manager at Domino's Pizza?

At Domino's Pizza, we take pride in our team members' growth. Starting as an Assistant Manager can lead to various career paths, including General Manager, Franchise Owner, and other corporate opportunities. Many of our successful franchisees and corporate leaders began their journey right in the stores, demonstrating that hard work and dedication can lead to a successful career!

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What kind of training does Domino's Pizza provide to Assistant Managers?

Domino's Pizza provides comprehensive on-the-job training for Assistant Managers that covers all aspects of store operations, from customer service to inventory management. The training is designed to equip you with the skills you need to succeed and advance in your career within our dynamic pizza-making environment!

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What is the work environment like at Domino's Pizza as an Assistant Manager?

The work environment at Domino's Pizza is fast-paced and focused on teamwork. You'll experience a mix of fun and hard work, ensuring each customer leaves satisfied. We're committed to fostering a culture of friendship, support, and growth, making it an exciting place to develop your skills while making great pizzas!

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Common Interview Questions for Assistant Manager(08461) - 3544 Clayton Rd
How would you handle a difficult customer as an Assistant Manager?

To handle a difficult customer effectively, first listen actively to their concerns, showing empathy. Acknowledge their feelings, and reassure them that their issue is important. Then, work to find a resolution that aligns with Domino's Pizza's policies while ensuring customer satisfaction. This demonstrates both strong customer service skills and leadership ability.

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Can you describe your experience with team management at Domino's Pizza?

In discussing your experience with team management, focus on specific instances where you successfully trained or led a team. Highlight communication skills, motivation techniques, and how you foster a positive work culture. Mention how these experiences align with the responsibilities of being an Assistant Manager at Domino's Pizza.

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What strategies would you use to motivate your team?

To motivate my team, I would promote a positive and rewarding work environment. I would set clear goals, provide regular feedback, and recognize achievements. Incentives, such as employee of the month and team-building activities, could boost morale and teamwork, directly contributing to our success at Domino's Pizza.

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How do you prioritize tasks during busy shifts?

During busy shifts, I prioritize tasks by assessing immediate customer needs first while also delegating responsibilities among team members. I believe in maintaining an organized workflow that allows us to manage high volumes efficiently and provide excellent service, which is crucial for an Assistant Manager at Domino's Pizza.

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What do you believe is the key to providing excellent customer service at Domino's Pizza?

The key to providing excellent customer service at Domino's Pizza lies in effective communication, timely responses, and a genuine passion for customer satisfaction. Encouraging feedback and being willing to go the extra mile ensures our customers feel valued and return for more!

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How would you train a new team member?

I would train a new team member with a structured orientation, introducing them to our equipment, procedures, and customer service expectations. I would ensure they shadow experienced staff and encourage questions to build their confidence, ensuring a smooth onboarding process at Domino's Pizza.

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What have you learned from your previous roles that would help you as an Assistant Manager?

From my previous roles, I've learned the importance of adaptability and effective communication. These skills are essential as an Assistant Manager at Domino's Pizza to address challenges swiftly while maintaining a supportive and motivating team atmosphere.

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How do you handle stress during peak hours?

During peak hours, I handle stress by staying organized and maintaining a calm demeanor. I keep clear communication with my team to ensure everyone knows their responsibilities and works efficiently. This not only helps to control stress but also fosters teamwork, which is key in a bustling environment like Domino's Pizza.

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Can you give an example of a time you solved a problem in the workplace?

Absolutely! I once resolved a situation in which we faced a serious inventory shortage that could delay service. I promptly communicated with suppliers and adjusted staff roles, maximizing efficiency. As a result, we maintained service levels, which reaffirmed our commitment to customer satisfaction at Domino's Pizza.

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Why do you want to work at Domino's Pizza as an Assistant Manager?

I want to work at Domino's Pizza because I admire the company’s focus on quality and its commitment to team member development. The opportunity for growth and being part of a community that values every individual's contribution resonates with my career aspirations and personal values.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
April 5, 2025

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