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Assistant Manager(09280) - 1920 Thurman St.

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

· Navigational skills to read a map, locate addresses within designated delivery area.

· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

· Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

· For short distances for short durations

· Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

· Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

· During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

· To move trays which are placed on dollies.

· A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

· Trays may also be pulled.

Climbing

· Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

· During delivery of product, navigation of five or more flights of stairs may be required.

Stooping/Bending

· Forward bending at the waist is necessary at the pizza assembly station.

· Toe room is present, but workers are unable to flex their knees while standing at this station.

· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

· Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

· Reaching is performed continuously; up, down and forward.

· Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

· Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

· Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

· Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Hand Tasks

· Eye-hand coordination is essential. Use of hands is continuous during the day.

· Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.

· Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.

· Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.

· Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

· Deliver product by car and then to door of customer.

· Deliver flyers and door hangers.

Requires

· Valid driver's license with safe driving record meeting company standards.

· Access to insured vehicle which can be used for delivery.

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Average salary estimate

$37500 / YEARLY (est.)
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$30000K
$45000K

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What You Should Know About Assistant Manager(09280) - 1920 Thurman St., Domino's

Are you ready to step up and take charge? At Domino's Pizza, we're on the lookout for someone like you for the Assistant Manager position at our location on 1920 Thurman St., Laredo, Texas. If you have that natural leadership vibe, this might just be the role for you! In this dynamic position, you will be the heartbeat of our store, overseeing operations during your shift, ensuring cost controls, managing inventory, and handling customer relationships with a smile. You'll set high standards for yourself and your crew, and lead by example, supporting our mission to deliver the best pizza in town. Your day-to-day will involve multitasking, from staffing and paperwork to maintaining cleanliness and ensuring that every pizza out the door meets our quality standards. The fast-paced environment offers plenty of opportunities for growth; many in our team started as delivery drivers and advanced to owning their franchises! If you thrive in a fun yet challenging atmosphere and are ready to show us your management skills, apply now and take your first step towards a rewarding career with us at Domino's Pizza.

Frequently Asked Questions (FAQs) for Assistant Manager(09280) - 1920 Thurman St. Role at Domino's
What are the key responsibilities of an Assistant Manager at Domino's Pizza in Laredo?

As an Assistant Manager at Domino's Pizza in Laredo, you will be responsible for overseeing all store operations during your shift. This includes managing staff, ensuring cost controls, maintaining inventory, and delivering exceptional customer service. You will set the example for your crew by adhering to policies and procedures, while also focusing on profitability and store cleanliness.

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What qualifications are needed for the Assistant Manager position at Domino's Pizza in Laredo?

To qualify for the Assistant Manager position at Domino's Pizza in Laredo, candidates should have strong judgment, multitasking abilities, solid math skills, and prior management experience. Excellent communication skills are crucial, as you'll be interacting with customers and team members alike. A passion for delivering great customer experiences is also essential.

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What does a typical day look like for an Assistant Manager at Domino's Pizza in Laredo?

A typical day for an Assistant Manager at Domino's Pizza in Laredo involves a wide range of tasks. You’ll start by ensuring the store is ready for operation, managing staff schedules, and overseeing inventory checks. Throughout the shift, you will handle customer orders, lead team meetings, and monitor the overall performance of the store to meet both quality and profitability goals.

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What opportunities for advancement exist for Assistant Managers at Domino's Pizza in Laredo?

Assistant Managers at Domino's Pizza in Laredo have numerous opportunities for advancement within the company. Many team members start as delivery drivers and work their way up to manage stores or even own franchises. The career path can lead from Assistant Manager to General Manager, and further into corporate operations, depending on your ambition and performance.

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What kind of training will an Assistant Manager receive at Domino's Pizza in Laredo?

At Domino's Pizza in Laredo, Assistant Managers will receive comprehensive on-the-job training. This training covers everything from store operations and customer service to managing staff and ensuring food safety. The supportive environment allows you to master essential skills and prepare for future leadership roles within the company.

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Common Interview Questions for Assistant Manager(09280) - 1920 Thurman St.
How would you handle a conflict between team members as an Assistant Manager?

To address conflict between team members, I would first listen to both sides to understand their perspectives. Then, I would facilitate a conversation, encouraging open communication and promoting a collaborative solution. It's important to foster a supportive environment where everyone feels heard while ensuring that the team's performance remains a priority.

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What strategies would you use to maintain high customer service standards at Domino's Pizza?

I believe in leading by example to maintain high customer service standards. This includes training team members thoroughly, setting clear expectations, and regularly checking in on customer interactions. I would also encourage feedback from customers and staff to identify areas for improvement and celebrate successes.

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Can you describe how you would manage inventory at Domino's Pizza?

Managing inventory at Domino's Pizza would involve regular stock checks and maintaining detailed records of supplies. I'd implement systematic ordering processes to ensure we always have ingredients on hand without overstocking, thus reducing waste. Additionally, I would train staff on proper storing and handling to maintain product quality.

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How do you ensure that your team meets performance goals during busy shifts?

To ensure performance goals are met during busy shifts, I prioritize effective communication and delegate tasks based on staff strengths. I would encourage teamwork and keep the energy positive, maybe even having fun competitions or rewards for meeting targets. Clear expectations also help maintain focus and motivation.

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What role does teamwork play in the success of an Assistant Manager?

Teamwork is crucial for the success of an Assistant Manager. It allows for efficient operations and a positive environment where everyone contributes to the overall goals. I believe in empowering each team member, encouraging collaboration, and appreciating their unique contributions to foster a cohesive team.

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How would you handle underperforming staff in your role as Assistant Manager?

Handling underperforming staff requires a thoughtful approach. I would first identify whether there are obstacles impacting their performance through one-on-one discussions. Then, I would provide the necessary support or training and work with them on setting measurable improvement goals to foster accountability.

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What measures would you take to ensure compliance with company policies?

Ensuring compliance with company policies starts with conducting regular training sessions and refreshers for all staff. I would also promote an open-door policy where team members feel comfortable discussing any uncertainties regarding policies, encouraging adherence by modeling compliant behavior myself.

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What do you find most rewarding about being an Assistant Manager?

The most rewarding aspect of being an Assistant Manager is witnessing the growth and success of my team. It's gratifying to see employees develop their skills, take on new challenges, and feel proud of their contributions to our store's success.

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How do you plan for busy periods in the pizza delivery business?

Planning for busy periods involves forecasting demand based on previous sales data and upcoming events. I would adjust staff schedules accordingly, ensure inventory levels are adequate, and carry out pre-shift meetings to align the team on expectations and strategies for maintaining efficiency during peak times.

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How would you contribute to a positive workplace culture as an Assistant Manager?

Contributing to a positive workplace culture involves fostering respect, inclusivity, and open communication. I would focus on team building, celebrate achievements, and organize fun activities to strengthen relationships among staff, ensuring everyone feels like an integral part of the team and motivated to excel.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
March 30, 2025

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