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Crew Member - Flexible Hours - 3820 N Fry Rd - job 1 of 2

Job Description

Customer Service Representative – Domino’s Team USA Stores

Customer Service Representatives perform customer service duties and pizza maker duties. They are responsible for providing quality customer service as well as making our delicious food with pride.

Why work for us:

  • Benefits – Domino’s offers excellent benefits to team members (eligibility for certain benefits dependent on approximate hours worked per week)
  • Schedule - We offer flexible scheduling and opportunities for overtime
  • Perks – Discounts on menu items, safe work environment, and opportunities for growth

What we’re looking for in our Customer Service Representatives:

  • Demonstrates ability to maintain food and team member safety
  • Excellent customer service skills
  • Ability to operate store technology
  • Ability to assist with store operations

Qualifications

Minimum job requirements (see the Job Description for full details):

  • Must be at least 16 years of age

Additional Information

Domino's Team USA stores value honesty, transparency, and accountability, and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for our team members.

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What You Should Know About Crew Member - Flexible Hours - 3820 N Fry Rd, Domino's

Are you ready to join a team that truly values its members? As a Crew Member at Domino’s at 3820 N Fry Rd, you’ll immerse yourself in a vibrant work environment where you'll play a crucial role in delivering top-notch customer service while crafting our signature pizzas. Your responsibilities will include taking orders, preparing delicious food, and ensuring our dining experience is delightful. We take pride in the food we serve and the service we provide. Flexibility is at the heart of this position, as we understand the importance of work-life balance. We offer schedules that suit your needs, along with opportunities for overtime! Plus, you'll enjoy fantastic perks like discounts on our menu and a safe, supportive work environment that allows you to grow personally and professionally. We seek friendly individuals who can maintain our high standards of food and team member safety, who possess excellent customer service skills, and who can handle store technology with ease. If you’re at least 16 years old and ready to become part of the Domino’s family, we can't wait to meet you. Join us in making every customer’s day a little brighter!

Frequently Asked Questions (FAQs) for Crew Member - Flexible Hours - 3820 N Fry Rd Role at Domino's
What are the responsibilities of a Crew Member at Domino's in Katy, TX?

As a Crew Member at Domino's in Katy, TX, your responsibilities include providing outstanding customer service, taking and processing orders, preparing food, and ensuring cleanliness and safety in the store environment. You'll be a key player in ensuring customers have a great experience, and that means work ethic, teamwork, and a friendly demeanor are essential.

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What qualifications do I need to apply for the Crew Member position at Domino's?

To apply for the Crew Member position at Domino's, you need to be at least 16 years old. We’re looking for candidates who can demonstrate excellent customer service abilities, can operate store technology, and can contribute positively to store operations. Previous experience in a customer-facing role is a plus but not mandatory!

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What benefits do Crew Members at Domino's receive?

Crew Members at Domino's enjoy a range of benefits, including flexible scheduling, opportunities for overtime, and discounts on menu items. Additional benefits become available depending on the approximate hours worked per week. We prioritize our team members' well-being and create a safe workplace that offers growth and stability.

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How does the flexible scheduling work at Domino's for Crew Members?

At Domino's, flexible scheduling allows Crew Members to choose hours that fit their lifestyle. Whether you’re balancing school, family, or other commitments, we aim to provide schedules that accommodate your needs while still meeting business requirements. Just talk to your manager, and we’ll do our best to make it work!

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What is the work environment like for a Crew Member at Domino's?

The work environment at Domino's is energetic, friendly, and focused on teamwork. As a Crew Member, you’ll be part of a supportive team that values honesty and accountability. Our stores maintain rigorous safety standards to ensure all team members feel safe and confident while they work, promoting both happiness and productivity.

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Common Interview Questions for Crew Member - Flexible Hours - 3820 N Fry Rd
How would you handle a difficult customer as a Crew Member at Domino's?

Handling difficult customers requires patience and excellent communication skills. Start by listening to their concerns without interrupting. Acknowledge their feelings and assure them that you’ll do your best to resolve the issue. Use your company’s guidelines to offer solutions while maintaining a calm and friendly demeanor.

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What skills do you think are important for a Crew Member at Domino's?

Key skills for a Crew Member at Domino's include strong customer service abilities, teamwork, communication, and the ability to stay organized in a fast-paced environment. Additionally, being comfortable with operating store technology and adhering to food safety standards is crucial.

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Why do you want to work at Domino's?

When answering this question, emphasize your appreciation for the brand’s commitment to quality, teamwork, and customer satisfaction. You might mention the company’s positive work culture and established reputation for valuing its employees, which aligns with your own professional goals.

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Describe a time when you worked as part of a team.

Choose an example where teamwork led to positive results. Describe your role, how you collaborated with others, and the outcome. Emphasizing your ability to communicate clearly and support your colleagues will show your interviewer that you're a team player, which is essential at Domino's.

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How do you prioritize tasks during your shift as a Crew Member?

Explain your approach to prioritizing tasks by considering urgency and importance. Mention how you would assess current demands, such as preparing food for a large order versus restocking supplies, and how you would communicate with your team to ensure smooth operations.

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What would you do if you noticed a safety issue in the store?

Addressing safety issues is crucial. You would want to report the issue to your supervisor immediately, ensuring that proper procedures are followed. Mention your understanding of the importance of maintaining a safe working environment and how it contributes to the team’s overall success.

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Can you provide an example of how you handled stress during busy times at work?

Reflect on a past experience where, during peak hours, you stayed composed under pressure. Discuss how you managed your tasks effectively, perhaps using techniques like prioritization or asking for help when needed. Demonstrating your ability to keep calm during busy times reflects your readiness for the fast-paced environment at Domino's.

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What do you know about food safety standards?

Researching and understanding food safety standards is essential. In your answer, speak about proper food handling, maintaining hygiene, regular hand washing, and the importance of checking expiration dates—all crucial to uphold while working at Domino's as a Crew Member.

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How would you engage with a team member who's feeling discouraged?

Engaging with an upset team member involves empathy. You would approach them, listen to their concerns, and offer support or solutions, demonstrating that you care about their well-being. Highlighting this ability during your interview showcases your soft skills and commitment to a positive work culture.

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Why is customer service important in the food industry?

Customer service is vital in the food industry because it directly impacts customer satisfaction and retention. High-quality service leads to repeat business, positive reviews, and a solid reputation. Make sure to convey that you understand the significance of creating memorable experiences for customers at Domino's.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Part-time, on-site
DATE POSTED
December 8, 2024

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