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Crew Member (Pizza Maker & Expeditors) -6065

Company Description

Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s experience. Founded in 1983, Team Washington, Inc. has evolved into one of the best Domino’s Pizza franchises and is globally recognized for great service, great teamwork, and great food. What other pizza franchises do you know that serve pizza to the President of the United States? That’s right, we do. With a multitude of awards and achievements, Team Washington, Inc. works hard to be the best and give back to the neighborhoods we serve.

At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!

Job Description

Summary: Delivers excellent service, product and image standards to maintain high customer satisfaction.  

 

Essential Job Functions: 

  1. Prepares a variety of pizzas and other menu items. 
  2. Measures ingredients required for specific items being prepared. 
  3. Follows procedures for safe food preparation, assembly and presentation. 
  4. Help with bagging and tagging orders
  5. Running food out to customers cars or delivery drivers
  6. Greets customers in person or via phone and takes order professionally and promptly.
  7. Provides excellent customer service to encourage repeat customers, providing information regarding menu and specials. 
  8. Avails chances to “up-sell” additional products 
  9. Masters Point of Sale (POS) computer systems for automated order taking. 
  10. Communicates clearly and positively with management and team members. 
  11. Handles currency and credit transactions quickly and accurately. 
  12. Builds loyal customers through friendly interactions and consistent appreciation.
  13. Resolves complaints promptly and professionally. 
  14. Cleans, stocks and restocks work stations and display cases.
  15. Transfers supplies and tools between storage and work areas. 
  16. Packs, weighs, and labels products as required. 
  17. Ensures supervisor is aware of food shortages. 
  18. Adhere with all quality standards, principles, guidelines and policies 
  19. Perform other duties as assigned. 

 

Company Wide Responsibilities: 

1. Promotes company policies and advocates for Team Washington 

2. Assures proper attendance and actions 

3. Provides and receives positive feedback and/or constructive criticism 

4. Maintains good communication with co-workers 

5. Serves as a resource for co-workers 

6. Cross-trains, learns how role interacts with other departments 

7. Works with manager and management to solve problems, providing suggestions as needed

8. Maintains clean and organized work area, taking ownership of surroundings

9. Maintains appropriate confidentiality in information

 

Qualifications

All your information will be

  • To perform this job successfully, an individual must be able to perform each essential function  satisfactorily. The requirements listed below are presentative of the knowledge, skill and/or ability  required. Reasonable accommodations may be made to enable individuals with disabilities to perform the  essential functions.
  • Be no less than Sixteen (16) years of age 
  • Ability to pass applicable Company background checks. 
  • Excellent written and verbal communication skills as needed in interactions with management,  and customers, take and process orders
  • Superb ability to multi-task
  • Ability to function in a dynamic, fasted paced environment
  • Ability to adjust to changing priorities
  • Ability to enter orders using a computer keyboard or touch screen
  • Ability to take orders over the counter or phone
  • Ability to work independently and as part of a team
  • Ability to add, subtract, multiply and divide accurately and quickly (may use calculator). Must be able to  make correct monetary change

kept confidential according to EEO guidelines.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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CEO of Domino's
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Average salary estimate

$32500 / YEARLY (est.)
min
max
$30000K
$35000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Crew Member (Pizza Maker & Expeditors) -6065, Domino's

Join the incredible team at Domino’s Pizza as a Crew Member, specializing as a Pizza Maker and Expeditor at our Rockville, MD location! With over 60 years in the pizza delivery game, we pride ourselves on delivering top-notch service and delicious food. At Team Washington, Inc., you’re not just making pizzas – you’re helping create memorable experiences for our customers. Your day-to-day will involve preparing a variety of pizzas and menu items, ensuring they meet our high-quality standards. You’ll measure ingredients, assemble orders, and even engage with customers both in-store and over the phone. Running food out to customers’ cars, processing payments, and taking orders will also be part of your role. We believe that exceptional customer service starts with friendly, engaging team members who know how to create loyal customers. If you thrive in a bustling environment and enjoy collaborating with a dynamic crew, this is the perfect place for you! With every pizza you make, you’ll be a part of a respected franchise that's made serving the community a top priority. Here at Domino's Pizza, our most important ingredient is our people, and we want you to join us to continue our legacy of great food and service. So, if you're ready for a fast-paced job where you can truly make a difference – apply today and become a valuable member of our Domino’s family!

Frequently Asked Questions (FAQs) for Crew Member (Pizza Maker & Expeditors) -6065 Role at Domino's
What are the responsibilities of a Crew Member at Domino's Pizza?

As a Crew Member at Domino's Pizza, your responsibilities include preparing a variety of pizzas and menu items, measuring and assembling ingredients, running food to customers, and providing excellent customer service. You'll also engage with customers over the phone and at the counter, take orders, process payments, and maintain a clean, organized work area.

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What qualifications do I need to work as a Crew Member at Domino's Pizza?

To work as a Crew Member at Domino's Pizza, you must be at least 16 years old and have excellent verbal and written communication skills. Additionally, you should be able to multitask in a fast-paced environment, work both independently and as part of a team, and be comfortable using a computer for taking orders.

Join Rise to see the full answer
What is the work environment like for Crew Members at Domino's Pizza?

The work environment at Domino's Pizza is dynamic and fast-paced, perfect for individuals who enjoy being on the move and engaging with customers. You'll be part of a collaborative team that values communication and teamwork, all while maintaining high standards for food preparation and customer service.

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How does Domino's Pizza ensure customer satisfaction with Crew Members?

At Domino's Pizza, customer satisfaction is paramount. As a Crew Member, you'll be trained to provide friendly service, take orders quickly and accurately, and handle complaints professionally. The emphasis on customer service is a key part of the training to ensure each customer has a great experience.

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What opportunities for advancement are available for Crew Members at Domino's Pizza?

Domino's Pizza values growth and development, offering Crew Members opportunities for advancement within the franchise. With strong performance, you could move up to positions such as Shift Leader, Store Manager, or even beyond, gaining valuable skills along the way.

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Common Interview Questions for Crew Member (Pizza Maker & Expeditors) -6065
How do you handle stress during busy hours at Domino's Pizza?

When handling stress during busy hours at Domino's Pizza, it’s essential to stay calm and focused. Share your strategies on prioritizing tasks, working efficiently, and maintaining effective communication with team members to ensure orders are completed accurately and on time.

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Can you describe your experience with food preparation and safety standards?

Discuss any previous food preparation experiences, emphasizing your understanding of food safety standards. Demonstrating knowledge of proper food handling, sanitation practices, and the importance of following guidelines can show your fit for the Crew Member role.

Join Rise to see the full answer
How would you greet and handle a difficult customer at Domino's Pizza?

Stress the importance of being friendly and listening actively to address a difficult customer’s concerns. Share how you would empathize with their situation, resolve their complaint professionally, and ensure they leave satisfied.

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What techniques do you use to memorize menu items quickly?

Explain techniques that have worked for you, such as associating items with memorable keywords or frequent repetition. Convey readiness to learn and adapt, which is valuable in a fast-paced setting like Domino's Pizza.

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Why do you want to work as a Crew Member at Domino's Pizza?

Reflect on what you admire about Domino's Pizza, such as its reputation for service or community involvement. Emphasize a desire to contribute to a team that values its people and is committed to quality.

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What strategies do you use to ensure accuracy when taking orders?

Discuss strategies like repeating orders back to customers, writing down details clearly, and double-checking before submission. Accuracy is crucial in maintaining customer satisfaction, especially in a busy environment.

Join Rise to see the full answer
How do you approach teamwork as a Crew Member?

Emphasize the importance of communication and cooperation among team members. Share examples of how you support teammates, share responsibilities, and maintain a positive attitude to contribute to a cohesive work environment.

Join Rise to see the full answer
Describe a time when you went above and beyond for a customer.

Provide a specific example where you improved a customer's experience, explaining your thought process and actions. This showcases your commitment to customer satisfaction, which is essential at Domino's Pizza.

Join Rise to see the full answer
What do you find most rewarding about working in the food service industry?

Share your passion for food service, highlighting aspects like customer interaction, teamwork, or the satisfaction of delivering quality meals. Connect your motivations to the welcoming culture at Domino's Pizza.

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How do you prioritize tasks during a busy shift?

Illustrate your method for prioritizing tasks, such as tackling urgent orders first, coordinating with team members, and adapting to changing priorities in a hectic environment. This will show your effectiveness in a unique job like Crew Member at Domino's Pizza.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
January 2, 2025

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