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Customer Service Rep(02369) - 915 N Broadway image - Rise Careers
Job details

Customer Service Rep(02369) - 915 N Broadway

Job Description

We have an immediate opening for a Customer Service Representative/Shift Leader.

Must be able to work various shifts per week.

• Be authorized to work in the United States.

Wage: To be discussed

Additional Info

Minimum Age

16+ years old

Additional

Now Hiring Customer Service Representative/Shift Leader!

Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world! You will be responsible for taking orders, making pizzas, and giving the customer the best experience possible. You must have an outgoing personality, be efficient and energetic, and be willing to work in a fun and fast paced environment.



Domino's Pizza takes care of their employees, it is a fact that we promote from within and 99% of our current franchise owners started out as CSR's, Delivery Drivers, or Assistant Managers!



What are you waiting for, apply today!

Additional Information

All your information will be kept confidential according to EEO guidelines.

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What You Should Know About Customer Service Rep(02369) - 915 N Broadway, Domino's

Join the dynamic team at Domino's Pizza as a Customer Service Representative/Shift Leader at our location on 915 N Broadway in Lebanon, OH! This is a fantastic opportunity for individuals who thrive in a fast-paced environment and love serving customers. As a Customer Service Rep, you'll play a vital role in delivering exceptional service by taking orders and crafting delicious pizzas while ensuring that every customer leaves with a smile. We value energy and efficiency, so if you're someone with an outgoing personality and a passion for providing great experiences, we would love to have you on board. Here at Domino's, we not only prioritize our customers but also our employees. We are proud to promote from within, and with a track record that shows 99% of our current franchise owners started as customer service reps, this could be the stepping stone to a rewarding career. We offer a flexible schedule with various shifts available, providing the opportunity for you to balance work and other commitments. If you are 16 years or older and authorized to work in the United States, apply today and become part of the best pizza delivery company in the world, where great things are happening!

Frequently Asked Questions (FAQs) for Customer Service Rep(02369) - 915 N Broadway Role at Domino's
What are the responsibilities of a Customer Service Representative at Domino's Pizza?

As a Customer Service Representative at Domino's Pizza, you will take customer orders, prepare pizzas to perfection, and engage with customers to provide an outstanding dining experience. You will also handle customer inquiries, manage the cash register, and ensure a clean and welcoming environment. Being efficient and quick on your feet is key to thriving in this role.

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What qualifications do I need to become a Customer Service Rep at Domino's Pizza?

To become a Customer Service Representative at Domino's Pizza, you need to be at least 16 years old and authorized to work in the United States. Beyond these basic requirements, having an outgoing personality, excellent communication skills, and a desire to provide excellent customer service will set you apart and help you succeed in this role.

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Is previous experience required to work as a Customer Service Representative at Domino's Pizza?

No prior experience is required to work as a Customer Service Representative at Domino's Pizza. We provide all the necessary training for new employees. What’s more important is your positive attitude and willingness to learn. Many of our franchise owners started out in entry-level positions like this, so your journey could lead to greater opportunities!

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What is the work environment like for a Customer Service Rep at Domino's Pizza?

The work environment at Domino's Pizza is fun and fast-paced, making it ideal for individuals who enjoy active roles. You will interact with customers and team members regularly, creating a vibrant atmosphere that fosters teamwork and camaraderie. Whether working in shifts or during busy periods, you can expect an engaging and rewarding workplace.

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What benefits can I expect as a Customer Service Representative at Domino's Pizza?

As a Customer Service Representative at Domino's Pizza, you can expect a supportive work environment with opportunities for growth and advancement. Employees benefit from flexible scheduling, competitive wages, and the chance to build relationships with customers and co-workers. Additionally, your hard work can lead to promotions, as we value growth from within our team.

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Common Interview Questions for Customer Service Rep(02369) - 915 N Broadway
Can you tell me about your experience in customer service?

When answering this question, highlight any previous roles where you interacted with customers. Discuss specific situations where you provided excellent service, resolved issues, or received positive feedback. Be sure to connect your experience to the values of Domino's Pizza.

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How do you handle difficult customers?

In answering this, emphasize your patience and empathy. Provide an example of a challenging situation, how you approached it, and the outcome. Highlight your commitment to ensuring customer satisfaction, which is vital for a position at Domino's Pizza.

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What would you do if you made a mistake with a customer's order?

Be honest and proactive in your response. Explain that you would acknowledge the mistake, apologize to the customer, and take steps to resolve the issue quickly to maintain customer satisfaction. This approach aligns with the high standards of service expected at Domino's Pizza.

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Why do you want to work at Domino's Pizza?

Express your enthusiasm for the company and its culture. Talk about the fun, fast-paced environment and how the opportunity for advancement excites you. Link your passion for customer service with your love for pizza and the opportunity to be part of a successful team.

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How would you prioritize tasks during a busy shift?

Discuss methods such as staying organized, focusing on urgent tasks first, and keeping communication lines open with teammates. Mentioning specific skills in multitasking will demonstrate your ability to thrive in a bustling workplace like Domino's Pizza.

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Tell me about a time you worked as part of a team.

Provide an example highlighting collaboration, communication, and the successful outcome due to teamwork. Relate this back to the collaborative spirit at Domino's Pizza to show that you value working alongside others.

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What do you think makes great customer service?

Discuss elements such as responsiveness, friendliness, and the ability to exceed customer expectations. Demonstrating your understanding of superb service will connect well with Domino's Pizza’s commitment to customer satisfaction.

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How would you describe your communication style?

Be honest about your communication approach, whether it's straightforward, friendly, or detail-oriented. Tailor your answer to reflect how your style will effectively engage customers and staff at Domino's Pizza.

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How do you stay motivated during repetitive tasks?

Share strategies that help maintain your focus, such as setting goals or finding enjoyment in completing tasks efficiently. Relate this to the fast-paced nature of working at Domino's Pizza, where efficiency leads to customer satisfaction.

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Do you have any questions for us?

Always have questions prepared. Inquire about team dynamics, growth opportunities, or company values. This shows your genuine interest in Domino's Pizza and willingness to engage actively with the team.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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January 1, 2025

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