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Customer Service Rep(03583) - 12 Euharlee Rd Ste E

Job Description

Overview:

You got game? You got spring in your step? You want the best job in the world? And a schedule that works with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, you've found the right place!

Duties & Responsibilities:


We are looking for Customer Service Representatives with pep, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing world-class customer service and executing fast and accurate pizza making skills.

Your job responsibilities would include (but are not limited to):

  • Greeting customers and taking orders with a smile (yes, you even have to smile when you answer the phone)!
  • Operating the cash register and collecting payment from customers.
  • Making fast, accurate and consistent products while complying with all portion sizes, recipes and baking procedures.
  • Maintaining cleanliness of the restaurant from the first thing the customer sees all the way to the back of the store.
  • Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.
  • Other duties as assigned.

What are we looking for?

The good news is we can teach you how to answer the phone and make a perfect pizza. But here are a few skills you should have to be a successful Customer Service Representative:

  • Happy customers keep us in business. You've to be a fun and friendly person, who is comfortable talking to strangers.
  • The team is what makes working in our store fun. You have to be a team player who is on time every day with a great attitude!
  • Our stores are open 365 days a week. Yes, that's right even on the weekends and the holidays; that's when we are busiest! While you're schedule is pretty flexible, you have to be willing to work when the team needs you the most.
  • You have to be at least 16 years old.
We're growing so fast, it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's just your hobby, main-gig, or supplemental job, drop us a line. We are sure to have just the thing for you! We offer weekly pay. Apply now!

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Average salary estimate

$27500 / YEARLY (est.)
min
max
$25000K
$30000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Customer Service Rep(03583) - 12 Euharlee Rd Ste E, Domino's

Are you ready to join a fun and dynamic team as a Customer Service Rep at Domino's Pizza? Located at 12 Euharlee Rd Ste E in Cartersville, GA, this role is perfect for someone looking for a job that fits around school, other commitments, or even as a side gig for that extra cash. Here at Domino's, we love the rush of serving delicious pizzas to our hungry customers, and we want you to be a part of that excitement! As a Customer Service Representative, you'll be the friendly face that greets customers and takes their orders with a smile, whether it's in person or over the phone. Your role includes not just taking orders but mastering the art of pizza making while maintaining a clean environment and operating the cash register with precision. We're committed to fostering a team spirit where everyone contributes to the fun atmosphere of the store. If you enjoy working with people, thrive in a busy environment, and want a job that offers flexibility, this could be the perfect fit! Plus, we're open 365 days a year, so we offer flexible scheduling, making it easier to balance your commitments. Whether you're looking for a part-time position or something to grow into a career, apply today and join the Domino's family!

Frequently Asked Questions (FAQs) for Customer Service Rep(03583) - 12 Euharlee Rd Ste E Role at Domino's
What are the main responsibilities of a Customer Service Rep at Domino's Pizza?

As a Customer Service Rep at Domino's Pizza, your primary responsibilities include greeting customers, taking orders with enthusiasm, operating the cash register, and preparing pizzas to meet our high standards. It's essential to maintain a clean environment and provide exemplary customer service to keep our customers coming back for more!

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What skills do I need to become a Customer Service Rep at Domino's Pizza?

To thrive as a Customer Service Rep at Domino's Pizza, you should possess strong interpersonal skills and a friendly demeanor. Being a team player with a positive attitude is crucial for our fast-paced environment. Additionally, a willingness to learn and flexibility in scheduling will contribute to your success in this role!

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Is previous experience required for the Customer Service Rep position at Domino's Pizza?

No previous experience is necessary to become a Customer Service Rep at Domino's Pizza. We provide comprehensive training that covers everything from answering the phone to mastering pizza-making. If you have a positive attitude and the right mindset, you’re a great fit for our team!

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What are the working hours for the Customer Service Rep role at Domino's Pizza?

Domino's Pizza locations are open 365 days a year, including weekends and holidays, making scheduling flexible but demanding. As a Customer Service Rep, you'll need to be available during peak hours to keep up with customer demand while balancing your personal commitments.

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What opportunities for growth can I expect as a Customer Service Rep at Domino's Pizza?

Domino's Pizza offers numerous opportunities for growth! Starting as a Customer Service Rep could lead to roles in management and beyond. If you're eager to advance and show dedication, the sky's the limit for your career at Domino's!

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Common Interview Questions for Customer Service Rep(03583) - 12 Euharlee Rd Ste E
How would you handle an upset customer as a Customer Service Rep at Domino's Pizza?

In an interview, explain that you would listen carefully to the customer's concerns and empathize with their feelings. You would then offer a solution that aligns with company policies, ensuring the customer leaves satisfied with your service.

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Can you describe a time you worked as part of a team?

Share a specific example of a successful team project, emphasizing your role, communication skills, and how your contributions helped the team meet its goals. Highlight the importance of collaboration in providing great customer service.

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What is your availability for the Customer Service Rep position at Domino's Pizza?

State your flexible scheduling availability and willingness to work evenings, weekends, and holidays, as those are critical times for the business. Highlight your commitment to being a dependable team member.

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Why do you want to work at Domino's Pizza?

Express your enthusiasm for the brand and the positive team culture. Mention how you admire their commitment to customer service and high-quality food, and that you want to contribute to this reputation.

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How do you prioritize tasks during busy hours?

Discuss a strategy for task prioritization, such as focusing on customer needs first by keeping a clear head and communicating effectively with team members to ensure a smooth workflow during busy periods.

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What do you consider excellent customer service?

Define excellent customer service as being attentive, friendly, and responsive to customer needs. Provide examples of how going above and beyond can enhance the customer experience at Domino's Pizza.

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How do you stay motivated during repetitive tasks?

Explain that you stay motivated by focusing on the impact of your work—providing delicious food that brings joy to customers. Emphasize setting personal goals and maintaining a positive attitude.

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What will you do if you don't know the answer to a customer's question?

Assure the interviewer that you would remain calm and composed, politely let the customer know you're unsure, and promise to find out the answer or refer them to a more knowledgeable team member, ensuring they feel valued.

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How do you ensure cleanliness and organization at your workspace?

Answer by describing your commitment to cleanliness as essential in a food service environment. Discuss specific habits like regular checks, organizing the workspace efficiently, and following procedures to maintain food safety standards.

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In your opinion, what is the best way to create a welcoming atmosphere in a fast-paced environment?

Discuss the importance of having a positive attitude, smiling at customers, and fostering teamwork among colleagues, creating an inviting atmosphere that encourages return visits and customer loyalty.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Part-time, on-site
DATE POSTED
January 2, 2025

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