Customer Service Rep(05246) - 1400 W Thomas St

As a Customer Service Representative (CSR) at RPM Pizza, your primary role involves interacting with customers, taking orders, and ensuring that every guest has a delightful experience. You'll be the face of Domino's at our 1400 W Thomas St location, and your professionalism and positivity will greatly influence customer satisfaction.

To become a Customer Service Representative at RPM Pizza, you need to be at least 16 years old with a willingness to learn. Strong communication skills, a positive attitude, and basic math abilities for counting change are essential. We want enthusiastic team players who can thrive in a dynamic work environment!

As a Customer Service Representative at RPM Pizza, you will enjoy numerous benefits including flexible hours, great product discounts, opportunities for personal development through RPM Pizza College, medical, dental, and vision insurance if you work over 30 hours weekly, and a 401K program.

RPM Pizza values career growth and provides Customer Service Representatives with world-class training programs to help you excel in your role. We also offer opportunities to learn leadership skills, problem-solving, and eventually even own your own Domino's store, making it a great starting point for your career!

You can easily apply for the Customer Service Representative position at RPM Pizza by visiting our careers page and submitting your application online. We are looking for enthusiastic individuals excited to become part of our community at the 1400 W Thomas St location.

RPM Pizza is a standout employer due to its commitment to creating a fun and inclusive work environment. With over 40 years of experience as a top Domino’s franchise and a focus on community involvement, you'll be proud to work for a company that values both its employees and the neighborhoods we serve.

During your training as a Customer Service Representative at RPM Pizza, you can expect to receive hands-on training that includes learning about our products, customer service standards, inventory management, and time management skills to thrive in a bustling environment.

Excellent customer service means exceeding customer expectations by being attentive, friendly, and effective in addressing any concerns. As a CSR at RPM Pizza, it's vital to create a welcoming atmosphere that makes customers feel valued and appreciated.

Handling a difficult customer requires patience and empathy. I would listen carefully to their concerns, acknowledge their feelings, and work to find a solution that satisfies them, always keeping a positive attitude and ensuring they leave with a smile.

In a busy environment like RPM Pizza, I would share an experience where I successfully managed multiple customer orders during a rush while maintaining quality service. Highlighting my ability to stay organized and focused even in stressful situations is key to showcasing my readiness for the role.

I am drawn to RPM Pizza because of its commitment to community and providing an enjoyable work environment. Being part of a family-owned business that values its employees and takes pride in delivering smiles to customers resonates with my personal and professional values.

When things get busy, I prioritize tasks based on urgency and customer needs. For example, I would quickly address immediate customer requests while ensuring that the store environment remains clean and organized, demonstrating effective time management and multitasking abilities.

I embrace new technologies and quickly adapt by engaging in training and asking questions. At RPM Pizza, leveraging advanced equipment will help enhance efficiency, and I believe that a proactive learning approach is essential for success.

In my previous roles, I have cultivated a strong sense of teamwork by collaborating effectively with colleagues to meet common goals. I believe positive communication and mutual support are important in a dynamic setting like RPM Pizza to deliver the best service possible.

I believe key qualities for a successful Customer Service Representative include strong communication skills, a positive attitude, patience, and problem-solving abilities. Being adaptable and able to empathize with customers is also crucial in ensuring a great experience at RPM Pizza.

I would contribute to a positive work environment by maintaining an upbeat attitude, showing appreciation for my coworkers, and promoting teamwork. Engaging with everyone and celebrating wins together can help create a supportive and motivating atmosphere.

If I made a mistake while taking an order, I would immediately acknowledge the error, apologize sincerely, and work to rectify the situation as quickly as possible. Taking responsibility and ensuring customer satisfaction is essential in maintaining trust and loyalty at RPM Pizza.