Customer Service Rep(05684) - 2547 Jefferson Davis HWY

As a Customer Service Representative (CSR) at Lead Dog Pizza INC, you'll be responsible for greeting customers with a warm smile, taking both phone and counter orders, and ensuring that customers receive outstanding service throughout their experience. Your role also includes operating the cash register, collecting payments, and contributing to a clean and welcoming environment for our guests. Essentially, you'll play a crucial part in providing a delightful pizza experience!

To be considered for the Customer Service Representative position at Lead Dog Pizza INC, you need to be at least 16 years old and possess a friendly, outgoing personality. We value team players who are punctual, have positive attitudes, and are comfortable talking to customers. A criminal background check is required, and it’s helpful if you can work until 10 or 11 p.m. Your enthusiasm and willingness to learn will truly help you shine in this role!

Yes! At Lead Dog Pizza INC, we understand the importance of flexibility. Whether you’re a student, have another job, or just want to earn some extra cash, we offer part-time and full-time roles for our Customer Service Representatives. You can choose to work just a few days a week or take on a full schedule, depending on what fits best with your lifestyle.

At Lead Dog Pizza INC, we believe in setting you up for success! Our Customer Service Representatives receive paid training that covers everything from taking orders and cash handling to pizza-making techniques. You'll learn the essential skills needed to thrive in your role, creating a fantastic experience for our customers while also having a lot of fun in the process!

As a Customer Service Representative at Lead Dog Pizza INC, your hourly pay will range from $8.00 to $10.00, plus tips! This makes it a great opportunity for earning extra income, especially with the tips being paid out at the end of your shift. Your hard work and friendly service will be recognized and rewarded!

Absolutely! The Customer Service Representative position at Lead Dog Pizza INC is a fantastic job for students. Flexible schedules allow you to work around your classes and study commitments. It's an excellent chance to develop valuable skills in teamwork, customer service, and multitasking—all while enjoying the fun atmosphere that comes with working in a pizza restaurant!

Working as a Customer Service Representative at Lead Dog Pizza INC comes with awesome benefits! You'll enjoy employee discounts on delicious pizza, opportunities for advancement within the company, and paid training. Additionally, you’ll be part of a friendly team, and your tips will be paid out after your shift, making the job not only rewarding but also financially beneficial!

To demonstrate excellent customer service as a Customer Service Rep at Lead Dog Pizza INC, focus on being attentive, friendly, and responsive. Start by greeting each customer warmly and making eye contact. Listen actively to their orders, clarify any questions, and ensure that you're meeting their needs. Always remember, a positive attitude can turn an ordinary order into an exceptional experience!

In answering this question, think about a specific instance where you successfully handled a customer's complaint or concern. Talk about how you listened to the customer, empathized with their situation, and took actionable steps to resolve their issue. Make sure to highlight your problem-solving skills and ability to maintain a calm demeanor, as these qualities are essential for a Customer Service Rep.

The most important quality for a Customer Service Representative is undoubtedly a positive attitude. In a fast-paced food service environment like Lead Dog Pizza INC, showcasing friendliness, enthusiasm, and willingness to help can create a welcoming atmosphere that customers will appreciate. This quality enhances customer interactions and helps build their loyalty to the brand.

Handling stress during busy shifts requires staying calm and organized. Discuss strategies like prioritizing tasks, keeping communication open with your team, and focusing on one customer at a time. Emphasizing teamwork and maintaining a positive outlook can also be beneficial in navigating busy periods seamlessly.

Yes! Teamwork is crucial at Lead Dog Pizza INC. Be ready to explain how you thrive in collaborative settings, perhaps by sharing a past experience where you worked successfully as part of a team. Highlight how good communication, support, and a shared goal lead to collective success and a fun work environment.

This is your chance to express your enthusiasm for the position. Talk about your passion for customer service, working in food service, or being part of a brand like Domino's. You can also mention your eagerness to learn about pizza-making and contributing to a team that values fun and creativity while serving customers.

When taking an order over the phone, be sure to speak clearly and listen intently. Start by introducing yourself and asking how you can assist the customer. Take notes accurately and repeat the order back for confirmation. Show enthusiasm and a willingness to help, making sure they feel valued from the very first interaction.

If you make a mistake with a customer's order, the key is to quickly acknowledge the oversight and apologize sincerely. Explain the steps you will take to correct it promptly, whether that means remaking the order or offering a complimentary item. Show that you value the customer’s experience and are committed to making it right, as this builds trust and strengthens relationships.

Maintaining a clean workspace is essential in any food service role, including as a Customer Service Rep at Lead Dog Pizza INC. Discuss strategies such as cleaning up spills immediately, regularly sanitizing surfaces, and organizing materials so that everything is easy to access. Highlight your understanding of the importance of health and safety standards.

Being clear about your availability shows that you’re serious about the role. Share your preferred working hours and flexibility regarding weekends or late evenings. This response will highlight your consideration for scheduling needs while also expressing your eagerness to be part of the Lead Dog Pizza INC team!