Spa Concierge - The Cosmopolitan

Before applying, please review the following to ensure your application process goes smoothly.The application below will automatically populate your job history from your Workday profile. You may edit it below or you may follow the steps to update this information in your profile, especially if you plan to apply to multiple roles and do not wish to edit each time.• From Workday, click “View Profile” at the top right corner.• Under the “Summary” tab, click edit to update your “Job History” to reflect your most recent skills and work history, including your current position.• Under the "Contact" tab, in your Workday profile click edit to update the privacy settings for your phone number and email address to show “Public” allowing hiring managers to contact you. Simply click on "Contact" to change your setting. "While you’re there, make sure your number and email are correct too!After you’ve completed these steps, come back to this application page and you’re ready to apply!MGM Resorts International is dedicated to nurturing internal mobility and ensuring that our employees have access to diverse and rewarding opportunities to help you grow, evolve, and take your career to the next level with us.THE JOB:As a Spa Concierge, you are an essential part of guest experience. Your approachable, and personable demeanor, coupled with your dedication to provide delightful check-in experiences for guests will set the stage for the memories that they can carry with them well past their stay with us. By delivering top-notch guest experiences, you play a crucial role in elevating the overall guest experience.STARTING PAY RATE: $15SCHEDULE: Part-TimeSpa Hours of Operation:Monday – Sunday: 8:00 AM - 7:00 PMSahra Spa, Salon & Hammam at The Cosmopolitan Las Vegas (mgmresorts.com)THE DAY-TO-DAY:• Provide services including but not limited to, assisting all guests with Spa and/or Salon appointments, check guests in and out of facility, provide sincere, enthusiastic, quality, and consistent customer service to the spa and salon clients• Create exceptional customer service and assist guests with questions, ensure professional and courteous behavior to all guests and employees, manage cash bank daily, retain knowledge of spa/salon software system• Consistently offer professional, friendly and engaging service to exceed guest expectations• Personalize recommendations to promote services, enhancements, upgrades and retail products• Maintain knowledge and adherence to all departmental policies and procedures including safety and sanitation policies• Perform other job-related duties as requestedTHE IDEAL CANDIDATE:• Must be a minimum of 21 years of age• Currently holds or is able to obtain both a Food Handler’s Card and TAM Card• Ability to work various shifts possibly including weekends and holidays• Has a flexible schedule• Is dependable and service-focused• Has prior experience in a spa front desk agent, or retail sales associate• Has prior experience using Zenoti, LMS/Opera and Microsoft OfficeTHE PERKS & BENEFITS:• Wellness incentive programs to help you stay healthy physically and mentally• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more• Free meals in our employee dining room• Free parking on and off-shift• Health & Income Protection benefits (for eligible employees)• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the communityFULL JOB DESCRIPTION:https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11853This is your chance to explore a new and exciting career opportunity within MGM Resorts International. Put your career in the spotlight by applying today!