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Customer Service Rep(07089) - 5401 Corporate Center Loop - job 1 of 2

Company Description

Team Seattle Domino’s offers a positive and collaborative work environment with lots of growth potential.  

Job Description

Job Details

Customer Service Representative

We are looking for team-oriented individuals with personality, people skills and hustle! Our CSR’s greet customers, answer phones, take orders and prepare pizza while providing excellent customer service. 

This position pays $17.00 per hour to $17.00 per hour plus tips.

Paid sick leave per WA State law.  Qualifying part-time and regular, full-time employees will be offered medical, vision, and dental benefits in accordance with the ACA and Company policy. 

Duties & Responsibilities (other duties may be assigned)

  • Greet customers with a smile.
  • Operate Register to enter orders, process sales and collect payment from customers.
  • Make products consistent with Domino’s standards.
  • Maintain a clean and organized work environment.
  • Always maintain a professional appearance in compliance with Domino’s image standards

Are you?

  • A fun and friendly person who likes to help others and is comfortable talking to strangers?
  • A team player who has a positive attitude, is punctual and understands the importance of dependability?
  • Comfortable making suggestions and pitching in to help when needed?
  • At least 16 years of age?

Can you?

  • Multitask and manage your time?
  • Communicate in English, both verbally and in writing?
  • Add, subtract and make change for customer orders?
  • Sit, stand, walk, bend, squat and lift up to50lbs?

Make Pizza fun

Additional Information

All your information will be kept confidential according to EEO guidelines.

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CEO of Domino's
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Average salary estimate

$35440 / YEARLY (est.)
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$35440K
$35440K

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What You Should Know About Customer Service Rep(07089) - 5401 Corporate Center Loop, Domino's

At Seattle Domino's, we’re excited to welcome a new Customer Service Representative to our vibrant team at 5401 Corporate Center Loop! If you love engaging with people and thrive in a fast-paced environment, this is the perfect opportunity for you. As a Customer Service Representative, you'll be the friendly face that greets customers when they walk in, answers their questions over the phone, and ensures their pizza orders are taken with a big smile. You'll enjoy a competitive pay rate of $17.00 per hour, plus tips! But it’s not just about the pay—working here means joining a supportive team that values collaboration and growth. You’ll be responsible for operating the register, processing sales, and preparing delicious pizzas that meet Domino's high standards. We’re counting on you to maintain our clean and organized workspace while keeping everything in line with our professional appearance standards. We want team players with a positive attitude who can multitask like pros and lend a hand when needed. If you’re at least 16 years old and can communicate effectively in English, including adding and making change for orders, we would love to hear from you. Join us in making the pizza experience fun and memorable for our customers!

Frequently Asked Questions (FAQs) for Customer Service Rep(07089) - 5401 Corporate Center Loop Role at Domino's
What are the key responsibilities of a Customer Service Representative at Seattle Domino's?

As a Customer Service Representative at Seattle Domino's, you will greet customers, take orders, operate the register to process sales, and prepare pizzas. Your role is vital in providing excellent customer service while ensuring a clean and organized work environment.

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What qualifications do I need to apply for the Customer Service Representative position at Seattle Domino's?

To apply for the Customer Service Representative position at Seattle Domino's, you need to be at least 16 years old, have strong interpersonal skills, and be able to communicate effectively in English. We value a positive attitude, dependability, and the ability to multitask.

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What pay and benefits can I expect as a Customer Service Representative at Seattle Domino's?

As a Customer Service Representative at Seattle Domino's, you will earn $17.00 per hour plus tips. Additionally, qualifying part-time and full-time employees are offered medical, vision, and dental benefits in accordance with company policy and ACA guidelines.

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Is there room for growth in the Customer Service Representative role at Seattle Domino's?

Definitely! Seattle Domino's fosters a positive and collaborative work environment with ample opportunities for growth. As a Customer Service Representative, you can expect to develop skills and potentially advance to higher roles within our team.

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What kind of work environment can I expect at Seattle Domino's?

At Seattle Domino's, you will find a fun and collaborative work environment. We are committed to teamwork and providing our customers with the best pizza experience. Your contributions will directly impact our team culture and service quality.

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Common Interview Questions for Customer Service Rep(07089) - 5401 Corporate Center Loop
How do you handle difficult customers as a Customer Service Representative?

When faced with difficult customers, it’s important to remain calm and patient. Listen actively to their concerns, empathize with their situation, and offer solutions that adhere to the company’s policies. Always maintain a positive attitude, showing that you genuinely care about their experience.

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Can you describe your experience with multitasking in a customer service role?

Absolutely! I pride myself on my ability to handle multiple tasks simultaneously. In my previous roles, I managed taking orders, answering customer inquiries, and processing payments during peak hours without compromising service quality. Effective time management and prioritizing tasks are key.

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What motivates you to deliver excellent customer service?

I am motivated by the opportunity to create a positive experience for customers. Knowing that I can help make someone’s day better through friendly service drives me to give my all. I also take pride in representing the brand well and contributing to the team's success.

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How do you prioritize tasks when things get busy?

During busy times, I focus on the most immediate needs first, such as serving waiting customers and processing orders. I remain organized and maintain a clear mind to ensure nothing falls through the cracks. Teamwork is also crucial, so I communicate with my colleagues to divide tasks.

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Why do you want to work as a Customer Service Representative at Seattle Domino's?

I am drawn to Seattle Domino's due to its positive work culture and community-focused approach. I love pizza, and I believe my personality and skills align perfectly with the role, allowing me to contribute to an enjoyable experience for customers.

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How do you manage stress in a fast-paced work environment?

To manage stress, I practice staying calm and focused on one task at a time. I also take short breaks when possible to reset my mind. Having a great support system with my team helps as we encourage each other during busy moments.

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What techniques do you use to remember customer orders?

I utilize techniques such as repeating the order back to customers and writing notes if necessary. When working in a high-pressure environment, visual cues can also help. Keeping the order organized helps me to maintain accuracy and efficiency.

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Describe a time you went above and beyond for a customer.

In a previous role, a customer had a special dietary request that wasn’t part of our menu. I took the initiative to see how we could accommodate their needs by customizing their order. The customer appreciated the effort and expressed gratitude, which made all the difference.

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How do you keep yourself motivated during repetitive tasks?

I find motivation in setting small goals for myself, like aiming to improve my speed or accuracy with every order I take. I also remind myself of the larger picture—providing an enjoyable experience for our customers keeps my spirits high.

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What do you think is the key to providing excellent service as a Customer Service Representative?

The key to excellent service is a genuine connection with customers. Being attentive, engaging with them positively, and showing that you care about their satisfaction makes all the difference. It's about creating a welcoming atmosphere where customers feel valued.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Part-time, on-site
DATE POSTED
December 24, 2024

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