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Customer Service Rep(08245) - 6947 Linda Vista Rd San Diego Ca 92111

Company Description

No one likes being bored at work, which is why a Domino's job is all about having fun! We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time.  Pay rate $20 an hr.

Come join the #1 Pizza Company in the world!

Job Description

As a Customer Service Representative (CSR), you are the first and sometimes the only impression of us. Your contact with every Customer plays an essential key role that helps us create smiles by making lives easier. You are the face of Domino's.  Both day and night shifts available with flexible scheduling.  Great first time job.  Employee discount and sick pay included.  What are some things a CSR does?!

  • Provide a fun, happy, and exciting environment for our customers while taking orders.
  • Uphold and represent a rock-solid brand image.
  • Get into the action and make the perfect product all the time.
  • Multitask in a competitive, fun, and fast-paced work environment. 

ADVANCEMENT

Many of our team members began their careers as CSRs and delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.

Our company prides itself in promoting to management and above store roles from within. What does that mean for you? You can start as a CSR and move up the ranks to management. Who knows? Maybe you are the next Domino's franchisee!

Qualifications

Must be 18 years or older. To enter into management you must be 18 years or older. 

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Average salary estimate

$41600 / YEARLY (est.)
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$41600K
$41600K

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What You Should Know About Customer Service Rep(08245) - 6947 Linda Vista Rd San Diego Ca 92111, Domino's

At Domino's, we're all about bringing fun and excitement to work, and as a Customer Service Representative (CSR), you’ll be at the heart of that mission at our San Diego location on Linda Vista Road. Your role is essential, as you are often the first point of contact for our customers, creating smiles as you take orders and assist with their needs. Whether you're working the bustling lunch rush or the busy dinner times, your vibrant spirit will shine as you engage with clients and ensure they have a fantastic experience. With flexible scheduling options available for both part-time and full-time work, this job is perfect for everyone, from students to seasoned pros. Plus, we offer some sweet perks like employee discounts and sick pay! Advancement opportunities abound here—many of our team members have climbed the ranks from CSR to management positions, with some even becoming franchise owners. If you’re looking to jumpstart your career in the food industry, or simply want a fun and dynamic workplace, join us at Domino's and let’s make pizza together!

Frequently Asked Questions (FAQs) for Customer Service Rep(08245) - 6947 Linda Vista Rd San Diego Ca 92111 Role at Domino's
What are the responsibilities of a Customer Service Representative at Domino's?

As a Customer Service Representative at Domino's, you'll be the face of the brand, responsible for taking customer orders, ensuring a friendly atmosphere, and maintaining our high brand standards. You'll also have the chance to prepare food and handle multitasking in a fast-paced work environment, making every shift exciting!

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What qualifications do I need to become a Customer Service Representative at Domino's?

To apply for the Customer Service Representative position at Domino's, you must be at least 18 years old. Being upbeat, customer-oriented, and able to work well in a team environment is essential, as you'll be representing a globally recognized and beloved brand.

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What are the work hours like for a Customer Service Representative at Domino's?

At Domino's, we offer flexible scheduling for Customer Service Representatives. Whether you prefer day shifts or night shifts, there's a place for you in our fun and dynamic work environment. This role is perfect for those seeking both part-time and full-time hours.

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Is there room for advancement for Customer Service Representatives at Domino's?

Absolutely! Many of our team members start as Customer Service Representatives and have successfully embarked on a career path that leads to management positions or even becoming franchise owners. At Domino's, we value promoting from within, so your hard work can lead to exciting advancement opportunities.

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What benefits do Customer Service Representatives receive at Domino's?

As a Customer Service Representative at Domino's, you will enjoy employee discounts, sick pay, and the chance to work in a fun environment. These benefits, combined with our commitment to career advancement, make working with us a fantastic opportunity.

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Common Interview Questions for Customer Service Rep(08245) - 6947 Linda Vista Rd San Diego Ca 92111
How do you handle difficult customer interactions as a Customer Service Representative?

Demonstrating patience and empathy is key when handling difficult customers. You might say, 'I focus on listening to their concerns, acknowledging their feelings, and working to find a resolution. It’s important to remain calm and ensure they feel valued and heard.'

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What strategies do you use to multitask during busy shifts?

I prioritize tasks depending on urgency and maintain an organized approach. For instance, I could respond to customer inquiries while taking orders, ensuring I stay focused but also efficiently serving our customers.

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Can you share an example of great customer service you have provided?

Absolutely! I always recall a time when a customer was unhappy with their order. I quickly addressed their concerns, offered an immediate solution, and even gave them a discount on their next order to ensure they returned. That made a big difference in their experience.

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Why do you want to work specifically at Domino's?

I admire Domino's commitment to customer satisfaction and its vibrant workplace culture. I believe I can contribute positively while also growing in a company known for promoting from within.

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How do you ensure you're upholding brand standards as a CSR?

I always familiarize myself with the brand guidelines and practices, and I strive to represent Domino's at all times through my appearance and behavior. A friendly attitude and enthusiasm go a long way in demonstrating our brand image.

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What is your experience working in a fast-paced environment?

I'm used to fast-paced settings from my previous jobs. I thrive on the energy and dynamic challenges it presents, which helps me stay focused and deliver excellent service quickly.

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How would you describe outstanding customer service?

Outstanding customer service means anticipating customer needs, providing quick and friendly support, and resolving issues to exceed their expectations. It’s about creating a memorable experience that keeps them coming back.

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What tools or systems have you used in previous customer service roles?

I have experience with POS systems and customer service software that manage orders and track customer interactions. These tools help streamline processes and enhance overall service quality.

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What do you think is the most important quality for a Customer Service Representative?

Empathy is crucial for a CSR. Understanding what the customer is experiencing allows you to respond appropriately and create a positive, reassuring environment.

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How do you stay motivated during repetitive tasks as a CSR?

I maintain motivation by setting personal goals and challenging myself to improve my speed and efficiency. I also find joy in keeping the atmosphere lively with my teammates and customers.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
December 7, 2024

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